Assisted Living and Memory Care
Highland Glen
10322 North 4800 West, Highland, UT 84003 · Map
Licensed for 75 residents
Highland Glen is a state-licensed assisted living, memory care community in Highland, Utah. It is licensed for 75 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Highland Glen says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Highland Glen offers studio and one-bedroom apartments for Assisted Living, along with specialized suites in the Memory Care neighborhood.
(page, checked Oct 15, 2026) - Provides transportation.
Private and scheduled transportation for errands, outings, and appointments
(page, checked Oct 12, 2026) - Pets allowed.
Yes, Highland Glen is a pet-friendly senior living community, allowing residents to enjoy the companionship and comfort of their pets.
(page, checked Oct 15, 2026) - Apartment types named: studio, one-bedroom.
Nestled in beautiful Utah County with mountain views and a neighborly atmosphere, Highland Glen offers thoughtfully designed studio and one-bedroom apartments—each with all utilities included, individually controlled heating and cooling, and emergency alert systems for added peace of mind.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Mar 30, 2026. See the record
License
Active, 75 residents
Assisted Living Facility - Type II F23-107018, licensed since Feb 28, 2011.
Nearest emergency room
2.7 miles
American Fork Hospital, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Highland Glen this community | 75 | Not published | Active | 1 citation, 1 substantiated complaint | |
| The Charleston at Cedar Hills | 0.5 mi | 78 | Not published | Active | 0 citations, 0 substantiated complaints |
| River Meadows Senior Living | 2.1 mi | 25 | Not published | Active | 0 citations, 0 substantiated complaints |
| Brightwork Villa American Fork | 2.8 mi | 11 | Not published | Active | 1 citation, 0 substantiated complaints |
| Welcome Home Assisted Living American Fork | 3.2 mi | 50 | Not published | Active | 1 citation, 0 substantiated complaints |
State inspection record1 citation, 1 substantiated complaint
- Last inspection
- March 30, 2026
- Inspections shown
- 6
- Citations from inspections
- 1
- Substantiated complaint allegations
- 1
- Civil money penalties assessed
- None
- No citations at the last inspection (March 2026)
- License active since 2011
Substantiated complaint allegations, most recent first
- March 24, 2025, Complaint, Investigation Inspection, Focus Inspection: Critical incidents reporting requirements R380-600-7(16)(a)-(d); citation; Moderate noncompliance level
Complaint date(s): 03/11/2025.
The Licensee was out of compliance with R380-600-7(16)(a) by not ensuring that when a critical incident occurred under the direct responsibility and supervision of the facility, the licensee submitted a report of the critical incident to the office in format required by the office within one business day of the critical incident occurrence. During the inspection, the licensor identified multiple critical incidents that had not been reported to the office within one business day of the critical incident occurrence. Correction: Manager approval, no follow up needed.
Citations from inspections, most recent first
- March 24, 2025, Complaint, Investigation Inspection, Focus Inspection: Residents Rights R432-270-10(5)(a)-(x); citation; Moderate noncompliance level
The Licensee was out of compliance with R432-270-10(5)(c) by not ensuring resident rights included the right to be free of chemical restraints. During the inspection, 1 resident was identified as not being free of chemical restraints. Correction verified June 4, 2025.
Read the full record on the state’s site →
What these terms mean
DLBC: “Depending on both the seriousness and the likelihood of harm to a client (extreme, high, moderate, or low), each rule noncompliance is categorized as a Warning or Citation. Although providers are given the opportunity to correct any rule noncompliance, repeated warnings may become citations and repeated citations may result in civil money penalties (CMP) and other corrective actions.”
DLBC: “Conditional means that the provider is at risk of losing their license because compliance with licensing rules has not been maintained. During a conditional period the provider receives additional monitoring inspections and is financially charged for each visit.”
DLBC: “Only substantiated complaint allegations and citations from other inspections are displayed. Warnings are not displayed.” This community is licensed for 75 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Utah Department of Health and Human Services, Division of Licensing and Background Checks, data as of October 15, 2026, showing the past three years (health facility records start October 2023). Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Facility - Type II
- License number
- F23-107018
- License status
- Active
- Licensed since
- 2011-02-28
- Licensed capacity
- 75
- County
- Utah County
- Administrator
- Todd Sherratt
Source: Utah state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Utah licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Utah, and other programs
How Medicaid pays for care in Utah
- New Choices Waiver. Yes, for some people. Utah Medicaid's New Choices Waiver can pay for support services for people who meet nursing facility level of care. To apply, you must already be living long term in a nursing facility, a licensed assisted living facility, or certain other licensed facilities, and there is a minimum length of stay. Assisted living facilities can be providers of the waiver's residential services. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 2.7 mi, nursing home 2.7 mi, pharmacy 0.2 mi
- Nearest hospital with an emergency room
- American Fork Hospital, American Fork. 2.7 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Monument Healthcare American Fork, American Fork. 2.7 miles away, straight line.
- Nearest home health agency office
- Serenity Home Health Of Utah LLC, Pleasant Grove. 1.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walmart Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 84003 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- 462534 Srs- American Fork Dialysis Center, American Fork, 1.8 miles away, straight line (CMS rating 2 of 5 stars)
Davita Traverse Point Dialysis, Lehi, 5.3 miles away, straight line (CMS rating 5 of 5 stars)
Davita Lone Peak Dialysis, American Fork, 6.1 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 37 Medicare hospices tell CMS they serve ZIP code 84003.
Serenity Hospice Of Utah LLC, office in Pleasant Grove, 1.5 miles away, straight line
Belle Vie Hospice, LLC, office in American Fork, 3.1 miles away, straight line
Dignity Hospice Of Utah, office in American Fork, 3.2 miles away, straight line - Nearest geriatric medicine practice
- Charles Fehlauer, MD, Sandy. 12.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Highland, UT, risk to homes is greater than 78% of communities in Utah and 95% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively low, wildfire relatively moderate, tornado very low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in March 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Utah Department of Health and Human Services, Division of Licensing and Background Checks inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Highland Glen provide?
Highland Glen is licensed by the state of Utah for assisted living, memory care in Highland, Utah. Its licensed capacity is 75 residents.
Does Lilisity rate Highland Glen?
No. We publish state licensing details for Highland Glen but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Highland Glen cost?
Assisted Living in Utah typically starts at $3,700 to $4,400 a month. Based on 23 communities that publish prices. These are area figures, not this community's price. Highland Glen does not publish its prices.
How do I contact Highland Glen?
Use Highland Glen's website, mbkseniorliving.com/senior-living/ut/highland/highland-glen, or visit at 10322 North 4800 West, Highland, UT 84003.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid