Nursing home
Windsor Las Palmas Nursing and Rehabilitation Center
1301 E Quebec Ave, Mcallen, TX 78503 · Map
Non profit - Corporation · Part of Wellsential Health (67 facilities) · 120 certified beds
Windsor Las Palmas Nursing and Rehabilitation Center is a Medicare-certified nursing home in Mcallen, Texas. CMS rates it 4 out of 5 stars overall (1/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.26 hours per resident per day, below the Texas average of 3.40. Its most recent inspection on Mar 6, 2025 cited 6 deficiencies.
- 1 fine totaling $38,393In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Windsor Las Palmas Nursing and Rehabilitation Center compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Texas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.26 | 3.40 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.31 | 0.44 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.13 | 2.01 | 2.34 | above avg |
| Nursing staff turnover | 47.5% | 51.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 6.0 | 9.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the September 6, 2025 inspection was corrected by September 9, 2025
Penalties in CMS records: 1 fine totaling $38,393, 1 total penalty.
What inspectors found at Windsor Las Palmas Nursing and Rehabilitation Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 6, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 6, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 6, 2025 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Mar 6, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Mar 6, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Mar 6, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Dec 13, 2023 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 17, 2023 - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · May 17, 2023 - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · May 17, 2023 - Potential for harm
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning Deficiencies · May 17, 2023 - Potential for harm
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies · May 17, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1301 E Quebec Ave
Mcallen, TX 78503 - CMS certification #
- 675415
- Ownership
- Non profit - Corporation
- Certified beds
- 120
- Avg residents/day
- 94.3
- Provider type
- Medicare and Medicaid
- First certified
- 1994-11-02
- Chain
- Wellsential Health (67 facilities)
- Setting
- Urban
Part of Wellsential Health
Wellsential Health operates 67 nursing facilities across the United States. View all Wellsential Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Windsor Las Palmas Nursing and Rehabilitation Center using Google Maps.
Other public records
- Website says Respite stays, diabetes care, transportation
- Workplace safety 1 OSHA workplace safety inspection since 2021, no violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Windsor Las Palmas Nursing and Rehabilitation Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- May 5, 2021: programmed (planned) inspection, partial (health). Case closed Jun 15, 2021. No violations cited. OSHA record. OSHA recorded the employer as SSC Mcallen Las Palmas Operating Company LLC. Matched by street address; the name OSHA recorded differs from the community's.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Rio Grande Regional Hospital, Mcallen. 0.9 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- McAllen Transitional Care Center, Mc Allen. 0.2 miles away, straight line.
- Nearest home health agency office
- Superior Home Health Services LLC, Mcallen. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walmart Pharmacy. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 78503 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care Mcallen, Mcallen, 0.0 miles away, straight line (CMS rating 3 of 5 stars)
Usrc Mcallen Dialysis, Mcallen, 0.1 miles away, straight line (CMS rating 3 of 5 stars)
Driscoll Children'S Valley Dialysis Center, Mcallen, 0.1 miles away, straight line - Hospice
- 32 Medicare hospices tell CMS they serve ZIP code 78503.
Superior Hospice Of Mcallen LLC, office in Mcallen, 0.2 miles away, straight line
Atex Hospice, office in Mcallen, 3.1 miles away, straight line
Harbor Hospice Of Mcallen Lp, office in Mcallen, 3.8 miles away, straight line - Nearest geriatric medicine practice
- Stephanie H Garcia Mdpa, Harlingen. 34.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- FEMA has a flood map for this community (effective November 2, 1982), but it is not in FEMA's digital flood map data, so the zone at this address could not be read. FEMA's Map Service Center has the map. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very high, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Windsor Las Palmas Nursing and Rehabilitation Center a good nursing home?
CMS gives Windsor Las Palmas Nursing and Rehabilitation Center an overall rating of 4 out of 5 stars, including 1/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Windsor Las Palmas Nursing and Rehabilitation Center staffed?
Windsor Las Palmas Nursing and Rehabilitation Center reports 3.26 total nurse hours per resident per day, compared with the Texas average of 3.40.
Has Windsor Las Palmas Nursing and Rehabilitation Center had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Windsor Las Palmas Nursing and Rehabilitation Center have?
Windsor Las Palmas Nursing and Rehabilitation Center is certified for 120 beds.