Lilisity

Nursing home

Windflower Health Center

5500 Sw 9Th Ave, Amarillo, TX 79106 · Map
Non profit - Corporation · Part of Lifespace Communities (16 facilities) · 120 certified beds

Medicare and Medicaid certified
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Windflower Health Center is a Medicare-certified nursing home in Amarillo, Texas. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.80 hours per resident per day, above the Texas average of 3.40. Its most recent inspection on Apr 11, 2025 cited 9 deficiencies.

3 out of 5Overall CMS rating
3 out of 5Health inspections
3 out of 5Staffing
120 bedsCertified beds
  • 2 fines totaling $4,922In CMS records: 2 total penalties.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating3/5
Health inspections3/5
Staffing3/5
Quality measures3/5
Long-stay quality4/5
Short-stay quality2/5

How Windflower Health Center compares

This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityTexas avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.803.403.89above avg
RN staffing (hrs/resident/day)0.640.440.68above avg
Aide staffing (hrs/resident/day)2.042.012.34above avg
Nursing staff turnover54.1%51.5%46.4%above avg
Deficiencies cited, last inspection9.09.19.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.80Total nurse hrs/resident/day
0.64RN hrs/resident/day
1.12LPN hrs/resident/day
2.04Aide hrs/resident/day
3.22Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff54.1%
Registered nurses76.5%
Administrator changes2 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Apr 11, 2025Most recent inspection
9Deficiencies found
60Health inspection score
2Fines

Penalties in CMS records: 2 fines totaling $4,922, 2 total penalties.

What inspectors found at Windflower Health Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Apr 11, 2025 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Apr 11, 2025 · Full report (PDF)
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Apr 11, 2025 · Full report (PDF)
  • Potential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies · Apr 11, 2025 · Full report (PDF)
  • Potential for harm

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Quality of Life and Care Deficiencies · Apr 11, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies · Apr 11, 2025 · Full report (PDF)
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Apr 11, 2025 · Full report (PDF)
  • Potential for harm

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Resident Assessment and Care Planning Deficiencies · Apr 11, 2025 · Full report (PDF)
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Apr 2, 2025 · Full report (PDF)
  • Potential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies · Apr 2, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Nursing and Physician Services Deficiencies · Apr 2, 2025 · Full report (PDF)
  • Potential for harm

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Resident Rights Deficiencies · Jul 16, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
5500 Sw 9Th Ave
Amarillo, TX 79106
CMS certification #
675904
Ownership
Non profit - Corporation
Certified beds
120
Avg residents/day
72.0
Provider type
Medicare and Medicaid
First certified
2002-02-21
Chain
Lifespace Communities (16 facilities)
Setting
Urban

Part of Lifespace Communities

Lifespace Communities operates 16 nursing facilities across the United States. View all Lifespace Communities facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Windflower Health Center using Google Maps.

Other public records

Full public records, with dates and sources

Location and nearby care

Nearest hospital with an emergency room
Quail Creek Surgical Hospital, Amarillo. 0.8 miles away, straight line.
Nearest Medicare nursing home
Heritage Convalescent Center, Amarillo. 0.1 miles away, straight line.
Nearest home health agency office
Bsa Compassion Home Care, Amarillo. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Cardinal Health. 0.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 79106 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fresenius Medical Care Amarillo High Plains, Amarillo, 0.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Usrc Amarillo Dialysis, Amarillo, 1.5 miles away, straight line (CMS rating 2 of 5 stars)
Fmc Crown Of Texas, Amarillo, 1.8 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
10 Medicare hospices tell CMS they serve ZIP code 79106.
Bsa Hospice Of The Southwest, office in Amarillo, 0.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Kinder Hearts Hospice Of Amarillo, office in Amarillo, 1.2 miles away, straight line
High Plains Senior Care Hospice, office in Amarillo, 1.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
George Melone, MD, La Junta. 212.3 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively moderate. By hazard: inland flooding very low, wildfire very low, tornado very high, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
Hurricane evacuation zone mapsNot in a mapped zone
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record

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Frequently asked questions

Is Windflower Health Center a good nursing home?

CMS gives Windflower Health Center an overall rating of 3 out of 5 stars, including 3/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Windflower Health Center staffed?

Windflower Health Center reports 3.80 total nurse hours per resident per day, compared with the Texas average of 3.40.

Has Windflower Health Center had inspection problems?

Its most recent CMS inspection cited 9 deficiencies.

How many beds does Windflower Health Center have?

Windflower Health Center is certified for 120 beds.