Nursing home
Willow Creek Lodge
11830 Northpointe Boulevard, Tomball, TX 77377 · Map
For profit - Limited Liability company · Part of Cross Healthcare Management (6 facilities) · 135 certified beds
Willow Creek Lodge is a Medicare-certified nursing home in Tomball, Texas. CMS rates it 4 out of 5 stars overall (1/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.17 hours per resident per day, below the Texas average of 3.40. Its most recent inspection on Jul 17, 2025 cited 11 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Willow Creek Lodge compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Texas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.17 | 3.40 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.28 | 0.44 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.94 | 2.01 | 2.34 | below avg |
| Nursing staff turnover | 74.5% | 51.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 11.0 | 9.1 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the November 19, 2025 inspection was corrected by November 20, 2025
What inspectors found at Willow Creek Lodge
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Minimal
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Nov 19, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jul 17, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Jul 17, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jul 17, 2025 · Full report (PDF) - Potential for harm
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Quality of Life and Care Deficiencies · Jul 17, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Jul 17, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jul 17, 2025 · Full report (PDF) - Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Jul 17, 2025 · Full report (PDF) - Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Jul 17, 2025 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Jul 17, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Jul 17, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jul 2, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 11830 Northpointe Boulevard
Tomball, TX 77377 - CMS certification #
- 676244
- Ownership
- For profit - Limited Liability company
- Certified beds
- 135
- Avg residents/day
- 87.3
- Provider type
- Medicare and Medicaid
- First certified
- 2010-02-16
- Chain
- Cross Healthcare Management (6 facilities)
- Setting
- Urban
Part of Cross Healthcare Management
Cross Healthcare Management operates 6 nursing facilities across the United States. View all Cross Healthcare Management facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Willow Creek Lodge using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice
Full public records, with dates and sources
Care and services
From the community’s website
What Willow Creek Lodge says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
In addition to rehabilitative care, we also provide respite, palliative, and hospice care.
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
Our dedicated team of RNs, LPNs, and caregivers, along with medical professionals such as a medical director, physician assistants, and nurse practitioners, ensure around-the-clock medical support.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
In addition to rehabilitative care, we also provide respite, palliative, and hospice care.
(page, checked Oct 12, 2026) - Apartment types named: semi-private room.
We offer a range of room options, including private and semi-private, and our comprehensive therapy services are designed to meet your individual needs.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Houston Methodist Cypress Hospital, Cypress. 2.7 miles away, straight line. Location approximate.
- Nearest Medicare nursing home
- The Heights of Tomball, Tomball. 3.5 miles away, straight line.
- Nearest home health agency office
- Traditions Health, Tomball. 2.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- H-E-B Pharmacy. 1.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 77377 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Kidney Care Spring Cypress Home, Cypress, 2.7 miles away, straight line (CMS rating 5 of 5 stars)
Fresenius Kidney Care Tomball, Tomball, 3.4 miles away, straight line (CMS rating 2 of 5 stars)
Davita Tomball Dialysis Center, Tomball, 3.5 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 77 Medicare hospices tell CMS they serve ZIP code 77377.
Choice Hospice, office in Tomball, 2.3 miles away, straight line
Harbor Hospice Of Texas Lp, office in Tomball, 2.3 miles away, straight line
Vitalcaring Group, office in Tomball, 2.9 miles away, straight line - Nearest geriatric medicine practice
- Cs Pacs 3 Southwest, LLC, Houston. 7.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively moderate, inland flooding relatively moderate, wildfire very low, tornado very high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Willow Creek Lodge a good nursing home?
CMS gives Willow Creek Lodge an overall rating of 4 out of 5 stars, including 1/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Willow Creek Lodge staffed?
Willow Creek Lodge reports 3.17 total nurse hours per resident per day, compared with the Texas average of 3.40.
Has Willow Creek Lodge had inspection problems?
Its most recent CMS inspection cited 11 deficiencies.
How many beds does Willow Creek Lodge have?
Willow Creek Lodge is certified for 135 beds.