Nursing home
Whispering Pines Lodge
2131 Alpine Rd, Longview, TX 75601 · Map
For profit - Corporation · Part of Creative Solutions In Healthcare (149 facilities) · 116 certified beds
Whispering Pines Lodge is a Medicare-certified nursing home in Longview, Texas. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.23 hours per resident per day, below the Texas average of 3.40. Its most recent inspection on Oct 3, 2024 cited 29 deficiencies. Note: it is a CMS Special Focus Facility under enhanced oversight and it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- Special Focus Facility candidateCMS lists this facility as a candidate for enhanced oversight.
- 6 fines totaling $510,605In CMS records: 6 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Whispering Pines Lodge compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Texas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.23 | 3.40 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.33 | 0.44 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.02 | 2.01 | 2.34 | above avg |
| Nursing staff turnover | 70.6% | 51.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 29.0 | 9.1 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the February 20, 2026 inspection was corrected by February 21, 2026
Penalties in CMS records: 6 fines totaling $510,605, 6 total penalties.
What inspectors found at Whispering Pines Lodge
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · Feb 20, 2026 · Full report (PDF) - Potential for harm
Honor each resident's preferences, choices, values and beliefs.
Quality of Life and Care Deficiencies · Feb 2, 2026 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Feb 2, 2026 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 2, 2026 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Feb 2, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies · Feb 2, 2026 · Full report (PDF) - Potential for harm
Employ staff that are licensed, certified, or registered in accordance with state laws.
Administration Deficiencies · Jan 7, 2026 · Full report (PDF) - Potential for harm
Ensure the activities program is directed by a qualified professional.
Quality of Life and Care Deficiencies · Jan 7, 2026 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Jan 7, 2026 · Full report (PDF) - Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Jan 7, 2026 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jan 7, 2026 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jan 7, 2026 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2131 Alpine Rd
Longview, TX 75601 - CMS certification #
- 675386
- Ownership
- For profit - Corporation
- Certified beds
- 116
- Avg residents/day
- 65.1
- Provider type
- Medicare and Medicaid
- First certified
- 1994-09-21
- Chain
- Creative Solutions In Healthcare (149 facilities)
- Setting
- Urban
Part of Creative Solutions In Healthcare
Creative Solutions In Healthcare operates 149 nursing facilities across the United States. View all Creative Solutions In Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Whispering Pines Lodge using Google Maps.
Other public records
- Staff pay 1 federal wage case with violations found, since 2021
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Nov 3, 2021 to Nov 2, 2023. Violations found: Overtime. Back wages: $3,663 owed to 36 employees. Employer as DOL recorded it: Whispering Pine Lodge (LONGVIEW III ENTERPRISES LLC). Case 1987451.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Longview Regional Medical Center, Longview. 1.6 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Highland Pines Nursing Home, Longview. 1.5 miles away, straight line.
- Nearest home health agency office
- Highland Park Senior Care, Longview. 1.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Texas Oncology Pharmacy. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 75601 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Fourth Street Dialysis, Longview, 1.8 miles away, straight line (CMS rating 3 of 5 stars)
Davita Longview Dialysis Center, Longview, 2.3 miles away, straight line (CMS rating 3 of 5 stars)
Davita Kilgore Dialysis Center, Kilgore, 12.6 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 26 Medicare hospices tell CMS they serve ZIP code 75601.
Prime Care Hospice LLC, office in Longview, 1.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Accentcare Hospice & Palliative Care Of Texas, office in Longview, 1.6 miles away, straight line (CMS family survey rating 5 of 5 stars)
Harbor Hospice Of Longview Lp, office in Longview, 1.9 miles away, straight line - Nearest geriatric medicine practice
- Correct Care, Inc., Ashdown. 86.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado very high, heat wave relatively high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Whispering Pines Lodge a good nursing home?
CMS gives Whispering Pines Lodge an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Whispering Pines Lodge staffed?
Whispering Pines Lodge reports 3.23 total nurse hours per resident per day, compared with the Texas average of 3.40.
Has Whispering Pines Lodge had inspection problems?
Its most recent CMS inspection cited 29 deficiencies. This facility is on CMS's Special Focus list for enhanced oversight.
How many beds does Whispering Pines Lodge have?
Whispering Pines Lodge is certified for 116 beds.