Nursing home
The Village at Incarnate Word, Broadway Street
4707 Broadway Street, San Antonio, TX 78209 · Map
Non profit - Corporation · 60 certified beds
The Village at Incarnate Word, Broadway Street is a Medicare-certified nursing home in San Antonio, Texas. CMS rates it 4 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.05 hours per resident per day, above the Texas average of 3.40. Its most recent inspection on Dec 12, 2025 cited 5 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Village at Incarnate Word, Broadway Street compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Texas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.05 | 3.40 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.36 | 0.44 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.73 | 2.01 | 2.34 | above avg |
| Nursing staff turnover | 43.1% | 51.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 5.0 | 9.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the December 12, 2025 inspection was corrected by January 22, 2026
What inspectors found at The Village at Incarnate Word, Broadway Street
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies · Dec 12, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Dec 12, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 12, 2025 · Full report (PDF) - Minimal
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Dec 12, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · May 16, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Sep 27, 2024 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Sep 27, 2024 · Full report (PDF) - Potential for harm
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies · Sep 27, 2024 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Sep 27, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 27, 2024 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Sep 27, 2024 · Full report (PDF) - Potential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Sep 27, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 4707 Broadway Street
San Antonio, TX 78209 - CMS certification #
- 676498
- Ownership
- Non profit - Corporation
- Certified beds
- 60
- Avg residents/day
- 54.3
- Provider type
- Medicare and Medicaid
- First certified
- 2021-06-03
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Village at Incarnate Word, Broadway Street using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Baptist Medical Center, San Antonio. 3.1 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Parklane West Healthcare Center, San Antonio. 1.1 miles away, straight line.
- Nearest home health agency office
- Home Nursing And Therapy Services, San Antonio. 1.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Stonegate Pharmacy on Broadway. 1.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 78209 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Alamo City Dialysis, San Antonio, 2.6 miles away, straight line (CMS rating 4 of 5 stars)
Davita Downtown San Antonio Dialysis, San Antonio, 2.7 miles away, straight line (CMS rating 3 of 5 stars)
Usrc Houston Street Dialysis, San Antonio, 3.1 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 92 Medicare hospices tell CMS they serve ZIP code 78209.
Touchstone Health, office in San Antonio, 2.1 miles away, straight line
Gentiva Hospice, office in San Antonio, 2.7 miles away, straight line
Completecare Home Health And Hospice, office in San Antonio, 2.8 miles away, straight line - Nearest geriatric medicine practice
- University Of Texas Health Science Center At San Antonio, San Antonio. 3.6 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado relatively high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is The Village at Incarnate Word, Broadway Street a good nursing home?
CMS gives The Village at Incarnate Word, Broadway Street an overall rating of 4 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Village at Incarnate Word, Broadway Street staffed?
The Village at Incarnate Word, Broadway Street reports 4.05 total nurse hours per resident per day, compared with the Texas average of 3.40.
Has The Village at Incarnate Word, Broadway Street had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does The Village at Incarnate Word, Broadway Street have?
The Village at Incarnate Word, Broadway Street is certified for 60 beds.