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The Hillcrest Of North Dallas

18648 Hillcrest Rd, Dallas, TX 75252

Call The Hillcrest Of North Dallas directly(972) 517-7771

For profit - Corporation · 120 certified beds · Medicare and Medicaid · Part of Opco Skilled Management (52 facilities)

1
Overall
CMS Rating
★☆☆☆☆

The Hillcrest Of North Dallas is a Medicare-certified nursing home in Dallas, Texas. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 2.88 hours per resident per day, below the Texas average of 3.40. Its most recent inspection on Jul 31, 2025 cited 15 deficiencies.

4 fines totaling $236,449 in CMS records. 5 total penalties
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CMS Quality Ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.

Overall Rating
★☆☆☆☆ 1/5
Health Inspections
★☆☆☆☆ 1/5
Staffing
★☆☆☆☆ 1/5
Quality Measures
★★★★☆ 4/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★☆☆☆ 2/5

How The Hillcrest Of North Dallas compares

This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityTexas avgNational avg
Total nurse staffing (hrs/resident/day)2.883.403.89below avg
RN staffing (hrs/resident/day)0.410.440.68below avg
Aide staffing (hrs/resident/day)1.522.012.34below avg
Nursing staff turnover74.6%51.5%46.4%above avg
Deficiencies cited, last inspection15.09.19.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

2.88
Total Nurse Hrs/Resident/Day
0.41
RN Hrs/Resident/Day
0.95
LPN Hrs/Resident/Day
1.52
Aide Hrs/Resident/Day
2.57
Weekend Nurse Hrs/Resident/Day

Staff Turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.

Total Nursing Staff
74.6%
Registered Nurses
86.7%
Administrator Changes 3 in last year

Recent Health Inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Jul 31, 2025
Most Recent Inspection Date
15
Total Deficiencies Found
88
Health Inspection Score
4
Number of Fines

What inspectors found at The Hillcrest Of North Dallas

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Dec 1, 2025
  • Potential for harm
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Jul 31, 2025
  • Potential for harm
    Make sure that a working call system is available in each resident's bathroom and bathing area.Environmental Deficiencies · Jul 31, 2025
  • Potential for harm
    Provide and implement an infection prevention and control program.Infection Control Deficiencies · Jul 31, 2025
  • Potential for harm
    Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care Deficiencies · Jul 31, 2025
  • Potential for harm
    Provide or obtain dental services for each resident.Quality of Life and Care Deficiencies · Jul 31, 2025
  • Potential for harm
    Provide safe and appropriate respiratory care for a resident when needed.Quality of Life and Care Deficiencies · Jul 31, 2025
  • Potential for harm
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Jul 31, 2025
  • Potential for harm
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies · Jul 31, 2025
  • Potential for harm
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Resident Rights Deficiencies · Jul 31, 2025
  • Potential for harm
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Pharmacy Service Deficiencies · Jun 3, 2025
  • Potential for harm
    Ensure that residents are free from significant medication errors.Pharmacy Service Deficiencies · May 22, 2025

About This Facility

Address

18648 Hillcrest Rd
Dallas, TX 75252

CMS Certification #

676315

Ownership

For profit - Corporation

Certified Beds

120

Avg Residents/Day

110.6

Provider Type

Medicare and Medicaid

First Certified

2012-06-18

Chain

Opco Skilled Management (52 facilities)

Setting

Urban

Part of Opco Skilled Management

52
Facilities Nationwide

Opco Skilled Management operates 52 nursing facilities across the United States.

View All Opco Skilled Management Facilities →

Location & Nearby

Explore the area around The Hillcrest Of North Dallas using Google Maps.

Frequently asked questions

CMS gives The Hillcrest Of North Dallas an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

The Hillcrest Of North Dallas reports 2.88 total nurse hours per resident per day, compared with the Texas average of 3.40.

Its most recent CMS inspection cited 15 deficiencies.

The Hillcrest Of North Dallas is certified for 120 beds.

Admissions at The Hillcrest Of North Dallas

For admissions, availability and rehab questions, call (972) 517-7771. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.

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