For profit - Corporation ·
131 certified beds ·
Medicare and Medicaid
· Part of Touchstone Communities (28 facilities)
3
Overall CMS Rating
★★★☆☆
The Heights Of North Houston is a Medicare-certified nursing home in Houston, Texas. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.45 hours per resident per day, above the Texas average of 3.40. Its most recent inspection on May 8, 2025 cited 6 deficiencies.
3 fines totaling $39,207 in CMS records.
3 total penalties
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★★☆☆ 3/5
Health Inspections
★★★☆☆ 3/5
Staffing
★★★☆☆ 3/5
Quality Measures
★★★★☆ 4/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★★☆☆ 3/5
How The Heights Of North Houston compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
Texas avg
National avg
Total nurse staffing (hrs/resident/day)
3.45
3.40
3.89
above avg
RN staffing (hrs/resident/day)
0.41
0.44
0.68
below avg
Aide staffing (hrs/resident/day)
2.23
2.01
2.34
above avg
Nursing staff turnover
38.5%
51.5%
46.4%
below avg
Deficiencies cited, last inspection
6.0
9.1
9.5
below avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
3.45
Total Nurse Hrs/Resident/Day
0.41
RN Hrs/Resident/Day
0.81
LPN Hrs/Resident/Day
2.23
Aide Hrs/Resident/Day
3.01
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
38.5%
Registered Nurses
22.2%
Administrator Changes0 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
May 8, 2025
Most Recent Inspection Date
6
Total Deficiencies Found
60
Health Inspection Score
3
Number of Fines
What inspectors found at The Heights Of North Houston
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Immediate jeopardy
Provide safe, appropriate pain management for a resident who requires such services.Quality of Life and Care Deficiencies · Mar 31, 2026
Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Pharmacy Service Deficiencies · Mar 31, 2026
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Mar 31, 2026
Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Pharmacy Service Deficiencies · Jun 27, 2025
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · May 8, 2025
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · May 8, 2025
Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Environmental Deficiencies · May 8, 2025
Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Resident Rights Deficiencies · May 8, 2025
Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies · May 8, 2025
Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Mar 1, 2024
Potential for harm
Ensure medication error rates are not 5 percent or greater.Pharmacy Service Deficiencies · Mar 1, 2024
Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Quality of Life and Care Deficiencies · Mar 1, 2024
About This Facility
Address
303 Hollow Tree Lane Houston, TX 77090
CMS Certification #
676356
Ownership
For profit - Corporation
Certified Beds
131
Avg Residents/Day
104.2
Provider Type
Medicare and Medicaid
First Certified
2014-01-23
Chain
Touchstone Communities (28 facilities)
Setting
Urban
Part of Touchstone Communities
28
Facilities Nationwide
Touchstone Communities operates 28 nursing facilities across the United States.
CMS gives The Heights Of North Houston an overall rating of 3 out of 5 stars, including 3/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
The Heights Of North Houston reports 3.45 total nurse hours per resident per day, compared with the Texas average of 3.40.
Its most recent CMS inspection cited 6 deficiencies.
The Heights Of North Houston is certified for 131 beds.
Admissions at The Heights Of North Houston
For admissions, availability and rehab questions, call (832) 705-8700. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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