For profit - Limited Liability company ·
134 certified beds ·
Medicare and Medicaid
· Part of Touchstone Communities (28 facilities)
1
Overall CMS Rating
★☆☆☆☆
The Heights At Medical Center is a Medicare-certified nursing home in San Antonio, Texas. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.31 hours per resident per day, below the Texas average of 3.40. Its most recent inspection on Aug 15, 2025 cited 9 deficiencies.
2 fines totaling $22,052 in CMS records.
3 total penalties
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★☆☆☆☆ 1/5
Health Inspections
★★☆☆☆ 2/5
Staffing
★☆☆☆☆ 1/5
Quality Measures
★★★★☆ 4/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★☆☆☆ 2/5
How The Heights At Medical Center compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
Texas avg
National avg
Total nurse staffing (hrs/resident/day)
3.31
3.40
3.89
below avg
RN staffing (hrs/resident/day)
0.38
0.44
0.68
below avg
Aide staffing (hrs/resident/day)
2.04
2.01
2.34
above avg
Nursing staff turnover
74.7%
51.5%
46.4%
above avg
Deficiencies cited, last inspection
9.0
9.1
9.5
below avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
3.31
Total Nurse Hrs/Resident/Day
0.38
RN Hrs/Resident/Day
0.89
LPN Hrs/Resident/Day
2.04
Aide Hrs/Resident/Day
2.84
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
74.7%
Registered Nurses
72.7%
Administrator Changes1 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Aug 15, 2025
Most Recent Inspection Date
9
Total Deficiencies Found
32
Health Inspection Score
2
Number of Fines
What inspectors found at The Heights At Medical Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Aug 15, 2025
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Aug 15, 2025
Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.Quality of Life and Care Deficiencies · Aug 15, 2025
Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Quality of Life and Care Deficiencies · Aug 15, 2025
Potential for harm
Ensure each resident receives an accurate assessment.Resident Assessment and Care Planning Deficiencies · Aug 15, 2025
Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Resident Rights Deficiencies · Aug 15, 2025
Minimal
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Resident Assessment and Care Planning Deficiencies · Aug 15, 2025
Potential for harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Nursing and Physician Services Deficiencies · Aug 4, 2025
Potential for harm
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.Resident Rights Deficiencies · Aug 4, 2025
Potential for harm
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.Nutrition and Dietary Deficiencies · Jul 18, 2024
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Jul 18, 2024
Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Resident Rights Deficiencies · Jul 18, 2024
About This Facility
Address
3935 Medical Dr San Antonio, TX 78229
CMS Certification #
675890
Ownership
For profit - Limited Liability company
Certified Beds
134
Avg Residents/Day
78.8
Provider Type
Medicare and Medicaid
First Certified
2001-10-04
Chain
Touchstone Communities (28 facilities)
Setting
Urban
Part of Touchstone Communities
28
Facilities Nationwide
Touchstone Communities operates 28 nursing facilities across the United States.
CMS gives The Heights At Medical Center an overall rating of 1 out of 5 stars, including 1/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
The Heights At Medical Center reports 3.31 total nurse hours per resident per day, compared with the Texas average of 3.40.
Its most recent CMS inspection cited 9 deficiencies.
The Heights At Medical Center is certified for 134 beds.
Admissions at The Heights At Medical Center
For admissions, availability and rehab questions, call (210) 614-4888. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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