Nursing home · Top rated by CMS
The Center at Parmer
13800 N Fm 620 Rd Sb, Austin, TX 78717 · Map
For profit - Limited Liability company · Part of Veritas Management Group (15 facilities) · 80 certified beds
The Center at Parmer is a Medicare-certified nursing home in Austin, Texas. CMS rates it 5 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.50 hours per resident per day, above the Texas average of 3.40. Its most recent inspection on Oct 31, 2024 cited 10 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Center at Parmer compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Texas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.50 | 3.40 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.65 | 0.44 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.17 | 2.01 | 2.34 | above avg |
| Nursing staff turnover | 48.8% | 51.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 10.0 | 9.1 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at The Center at Parmer
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Nov 24, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 24, 2025 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jul 15, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jul 15, 2025 · Full report (PDF) - Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Jun 23, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Oct 31, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Oct 31, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Oct 31, 2024 · Full report (PDF) - Potential for harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Oct 31, 2024 · Full report (PDF) - Potential for harm
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · Oct 31, 2024 · Full report (PDF) - Minimal
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Feb 13, 2024 · Full report (PDF) - Potential for harm
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration Deficiencies · Sep 1, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 13800 N Fm 620 Rd Sb
Austin, TX 78717 - CMS certification #
- 676487
- Ownership
- For profit - Limited Liability company
- Certified beds
- 80
- Avg residents/day
- 73.2
- Provider type
- Medicare and Medicaid
- First certified
- 2020-03-23
- Chain
- Veritas Management Group (15 facilities)
- Setting
- Urban
Part of Veritas Management Group
Veritas Management Group operates 15 nursing facilities across the United States. View all Veritas Management Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Center at Parmer using Google Maps.
Other public records
- Kitchen 2 inspections by Austin Public Health since 2025; latest score 92 (March 2026)
Full public records, with dates and sources
Kitchen inspections
The local health department inspects the kitchen that serves residents. Results are in the agency's own words.
Austin Public Health: Center at Parmer, The
- Mar 30, 2026 (routine inspection): score 92.
- Nov 13, 2025 (routine inspection): score 91.
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Score: Out of 100. Points are taken off for each violation; 70 or above passes. This dataset publishes scores only. Violation details are in the report, available from Austin Public Health.
Care and services
From the community’s website
What The Center at Parmer says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Apartment types named: private room.
Each private suite has its own private bathroom for your convenience and privacy.
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Round Rock Medical Center, Round Rock. 1.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Ignite Medical Resort Round Rock, LLC, Austin. 1.2 miles away, straight line.
- Nearest home health agency office
- Apicon Home Health Agency Inc, Round Rock. 2.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- H-E-B Pharmacy. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 78717 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Round Rock Dialysis, Round Rock, 2.5 miles away, straight line (CMS rating 4 of 5 stars)
Shc Round Rock, Round Rock, 3.1 miles away, straight line (CMS rating 3 of 5 stars)
Texas Children'S Hospital North Austin Campus, Austin, 3.6 miles away, straight line - Hospice
- 37 Medicare hospices tell CMS they serve ZIP code 78717.
Beacon Hospice Of Austin, office in Austin, 1.2 miles away, straight line
Beacon Hospice Of Georgetown, office in Austin, 1.2 miles away, straight line
Hospice Compassus, office in Round Rock, 3.5 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Premier Provider Health Pa, Round Rock. 1.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane very low, inland flooding relatively low, wildfire relatively low, tornado relatively moderate, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Center at Parmer a good nursing home?
CMS gives The Center at Parmer an overall rating of 5 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Center at Parmer staffed?
The Center at Parmer reports 4.50 total nurse hours per resident per day, compared with the Texas average of 3.40.
Has The Center at Parmer had inspection problems?
Its most recent CMS inspection cited 10 deficiencies.
How many beds does The Center at Parmer have?
The Center at Parmer is certified for 80 beds.