Government - Hospital district ·
124 certified beds ·
Medicare and Medicaid
· Part of The Ensign Group (329 facilities)
3
Overall CMS Rating
★★★☆☆
Sonterra Health Center is a Medicare-certified nursing home in San Antonio, Texas. CMS rates it 3 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.72 hours per resident per day, above the Texas average of 3.40. Its most recent inspection on May 15, 2025 cited 20 deficiencies.
3 fines totaling $80,964 in CMS records.
4 total penalties
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★★☆☆ 3/5
Health Inspections
★★☆☆☆ 2/5
Staffing
★★☆☆☆ 2/5
Quality Measures
★★★★★ 5/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★★★☆ 4/5
How Sonterra Health Center compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
Texas avg
National avg
Total nurse staffing (hrs/resident/day)
3.72
3.40
3.89
above avg
RN staffing (hrs/resident/day)
0.33
0.44
0.68
below avg
Aide staffing (hrs/resident/day)
2.08
2.01
2.34
above avg
Nursing staff turnover
50.0%
51.5%
46.4%
below avg
Deficiencies cited, last inspection
20.0
9.1
9.5
above avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
3.72
Total Nurse Hrs/Resident/Day
0.33
RN Hrs/Resident/Day
1.31
LPN Hrs/Resident/Day
2.08
Aide Hrs/Resident/Day
3.11
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
50.0%
Registered Nurses
60.0%
Administrator Changes0 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
May 15, 2025
Most Recent Inspection Date
20
Total Deficiencies Found
128
Health Inspection Score
3
Number of Fines
What inspectors found at Sonterra Health Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Actual harm
Provide safe, appropriate pain management for a resident who requires such services.Quality of Life and Care Deficiencies · May 15, 2025
Actual harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Resident Rights Deficiencies · May 15, 2025
Potential for harm
Respond appropriately to all alleged violations.Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 15, 2025
Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 15, 2025
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · May 15, 2025
Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies · May 15, 2025
Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.Pharmacy Service Deficiencies · May 15, 2025
Potential for harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Quality of Life and Care Deficiencies · May 15, 2025
Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.Quality of Life and Care Deficiencies · May 15, 2025
Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · May 15, 2025
Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies · May 15, 2025
Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedResident Assessment and Care Planning Deficiencies · May 15, 2025
About This Facility
Address
18514 Sonterra Place San Antonio, TX 78258
CMS Certification #
676158
Ownership
Government - Hospital district
Certified Beds
124
Avg Residents/Day
99.8
Provider Type
Medicare and Medicaid
First Certified
2007-11-28
Chain
The Ensign Group (329 facilities)
Setting
Urban
Part of The Ensign Group
329
Facilities Nationwide
The Ensign Group operates 329 nursing facilities across the United States.
CMS gives Sonterra Health Center an overall rating of 3 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Sonterra Health Center reports 3.72 total nurse hours per resident per day, compared with the Texas average of 3.40.
Its most recent CMS inspection cited 20 deficiencies.
Sonterra Health Center is certified for 124 beds.
Admissions at Sonterra Health Center
For admissions, availability and rehab questions, call (210) 545-4800. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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