Nursing home
Paradigm at Westbury
5201 S Willow Dr, Houston, TX 77035 · Map
For profit - Corporation · Part of Paradigm Healthcare (18 facilities) · 148 certified beds
Paradigm at Westbury is a Medicare-certified nursing home in Houston, Texas. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.29 hours per resident per day, below the Texas average of 3.40. Its most recent inspection on Mar 28, 2025 cited 9 deficiencies.
- 3 fines totaling $118,093In CMS records: 3 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Paradigm at Westbury compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Texas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.29 | 3.40 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.36 | 0.44 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.96 | 2.01 | 2.34 | below avg |
| Nursing staff turnover | 63.3% | 51.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 9.0 | 9.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 3 fines totaling $118,093, 3 total penalties.
What inspectors found at Paradigm at Westbury
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Nov 24, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Nov 24, 2025 · Full report (PDF) - Immediate jeopardy
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Aug 28, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · May 2, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 28, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Mar 28, 2025 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Mar 28, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Mar 28, 2025 · Full report (PDF) - Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Mar 28, 2025 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jan 28, 2025 · Full report (PDF) - Immediate jeopardy
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Jan 15, 2025 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Oct 15, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 5201 S Willow Dr
Houston, TX 77035 - CMS certification #
- 675612
- Ownership
- For profit - Corporation
- Certified beds
- 148
- Avg residents/day
- 105.4
- Provider type
- Medicare and Medicaid
- First certified
- 1996-07-09
- Chain
- Paradigm Healthcare (18 facilities)
- Setting
- Urban
Part of Paradigm Healthcare
Paradigm Healthcare operates 18 nursing facilities across the United States. View all Paradigm Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Paradigm at Westbury using Google Maps.
Other public records
- Staff pay 2 federal wage cases with violations found, since 2009
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Mar 3, 2016 to Feb 28, 2018. Violations found: Fair Labor Standards Act (pay and hours), Wages on federal service contracts. Back wages: $46,380 owed to 130 employees. Employer as DOL recorded it: The Westbury Place (SSC Houston Westbury Place Operating Company). Case 1846600.
- Findings for Apr 27, 2009 to Jun 17, 2010. Violations found: Overtime. Back wages: $25,148 owed to 95 employees. Civil money penalties assessed: $20,900. DOL marked the employer as a repeat violator. Employer as DOL recorded it: The Westbury Place (SSC Houston Westbury Place Operating Company). Case 1597244.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Womans Hospital Of Texas,The, Houston. 4.8 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Seven Acres Jewish Senior Care Services, Houston. 2.4 miles away, straight line.
- Nearest home health agency office
- Simplex Health And Allied Services Inc, Houston. 1.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 77035 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Meyerland, Houston, 1.4 miles away, straight line (CMS rating 3 of 5 stars)
Usrc West University Dialysis, Houston, 2.6 miles away, straight line (CMS rating 2 of 5 stars)
Davita Post Oak Dialysis, Houston, 3.1 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 83 Medicare hospices tell CMS they serve ZIP code 77035.
Genus Patris Hospice, office in Bellaire, 3.4 miles away, straight line
Community First Hospice Care Of Houston, office in Houston, 3.4 miles away, straight line
Atwell Home Health Services Inc., office in Houston, 3.5 miles away, straight line - Nearest geriatric medicine practice
- Trumen Physicians And Associates PLLC, Houston. 3.4 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane relatively high, inland flooding relatively high, wildfire very low, tornado relatively high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Paradigm at Westbury a good nursing home?
CMS gives Paradigm at Westbury an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Paradigm at Westbury staffed?
Paradigm at Westbury reports 3.29 total nurse hours per resident per day, compared with the Texas average of 3.40.
Has Paradigm at Westbury had inspection problems?
Its most recent CMS inspection cited 9 deficiencies.
How many beds does Paradigm at Westbury have?
Paradigm at Westbury is certified for 148 beds.