Normandy Terrace Nursing & Rehabilitation Center

CMS Quality Ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.

Overall Rating

★☆☆☆☆ 1/5

Health Inspections

★☆☆☆☆ 1/5

Staffing

★★★☆☆ 3/5

Quality Measures

★★☆☆☆ 2/5

Long-Stay QM

★★☆☆☆ 2/5

Short-Stay QM

★☆☆☆☆ 1/5

How Normandy Terrace Nursing & Rehabilitation Center compares

This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

Metric	This facility	Texas avg	National avg
Total nurse staffing (hrs/resident/day)	2.98	3.40	3.89	below avg
RN staffing (hrs/resident/day)	0.59	0.44	0.68	above avg
Aide staffing (hrs/resident/day)	1.63	2.01	2.34	below avg
Nursing staff turnover	35.2%	51.5%	46.4%	below avg
Deficiencies cited, last inspection	20.0	9.1	9.5	above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

2.98

Total Nurse Hrs/Resident/Day

0.59

RN Hrs/Resident/Day

0.76

LPN Hrs/Resident/Day

1.63

Aide Hrs/Resident/Day

2.51

Weekend Nurse Hrs/Resident/Day

Staff Turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.

Total Nursing Staff

35.2%

Registered Nurses

42.9%

Administrator Changes 3 in last year

Recent Health Inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Jul 25, 2025

Most Recent Inspection Date

20

Total Deficiencies Found

120

Health Inspection Score

5

Number of Fines

What inspectors found at Normandy Terrace Nursing & Rehabilitation Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Resident Assessment and Care Planning Deficiencies · Mar 20, 2026
Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies · Mar 20, 2026
Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Mar 20, 2026
Potential for harm
Reasonably accommodate the needs and preferences of each resident.Resident Rights Deficiencies · Feb 23, 2026
Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies · Feb 23, 2026
Potential for harm
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.Resident Rights Deficiencies · Jan 16, 2026
Potential for harm
Protect each resident from the wrongful use of the resident's belongings or money.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 16, 2026
Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Resident Rights Deficiencies · Jan 16, 2026
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Nov 25, 2025
Potential for harm
Keep residents' personal and medical records private and confidential.Resident Rights Deficiencies · Nov 25, 2025
Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Aug 18, 2025
Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 18, 2025

About This Facility

Address

841 Rice Rd
San Antonio, TX 78220

CMS Certification #

675823

Ownership

For profit - Limited Liability company

Certified Beds

320

Avg Residents/Day

100.5

Provider Type

Medicare and Medicaid

First Certified

2000-03-16

Chain

Creative Solutions In Healthcare (149 facilities)

Setting

Urban

Part of Creative Solutions In Healthcare

149

Facilities Nationwide

Creative Solutions In Healthcare operates 149 nursing facilities across the United States.

View All Creative Solutions In Healthcare Facilities →

Location & Nearby

Explore the area around Normandy Terrace Nursing & Rehabilitation Center using Google Maps.

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Frequently asked questions

CMS gives Normandy Terrace Nursing & Rehabilitation Center an overall rating of 1 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

Normandy Terrace Nursing & Rehabilitation Center reports 2.98 total nurse hours per resident per day, compared with the Texas average of 3.40.

Its most recent CMS inspection cited 20 deficiencies.

Normandy Terrace Nursing & Rehabilitation Center is certified for 320 beds.

Admissions at Normandy Terrace Nursing & Rehabilitation Center

For admissions, availability and rehab questions, call (210) 648-0101. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.