Lilisity

Nursing home

Los Arcos Del Norte Care Center

11169 Sean Haggerty, El Paso, TX 79934 · Map
Government - Hospital district · Part of Fundamental Healthcare (69 facilities) · 124 certified beds

Medicare and Medicaid certified
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Los Arcos Del Norte Care Center is a Medicare-certified nursing home in El Paso, Texas. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.19 hours per resident per day, below the Texas average of 3.40. Its most recent inspection on Mar 14, 2025 cited 24 deficiencies.

2 out of 5Overall CMS rating
2 out of 5Health inspections
2 out of 5Staffing
124 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating2/5
Health inspections2/5
Staffing2/5
Quality measures4/5
Long-stay quality4/5
Short-stay quality4/5

How Los Arcos Del Norte Care Center compares

This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityTexas avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.193.403.89below avg
RN staffing (hrs/resident/day)0.560.440.68above avg
Aide staffing (hrs/resident/day)1.782.012.34below avg
Nursing staff turnover46.5%51.5%46.4%below avg
Deficiencies cited, last inspection24.09.19.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.19Total nurse hrs/resident/day
0.56RN hrs/resident/day
0.85LPN hrs/resident/day
1.78Aide hrs/resident/day
2.99Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff46.5%
Registered nurses58.3%
Administrator changes1 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Mar 14, 2025Most recent inspection
24Deficiencies found
152Health inspection score
0Fines
  • Every deficiency from the August 22, 2025 inspection was corrected by September 15, 2025

What inspectors found at Los Arcos Del Norte Care Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · Aug 22, 2025 · Full report (PDF)
  • Potential for harm

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Quality of Life and Care Deficiencies · Aug 22, 2025 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Resident Rights Deficiencies · Aug 22, 2025 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Resident Rights Deficiencies · Aug 22, 2025 · Full report (PDF)
  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · Jun 13, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Jun 13, 2025 · Full report (PDF)
  • Potential for harm

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 13, 2025 · Full report (PDF)
  • Potential for harm

    Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    Administration Deficiencies · Mar 14, 2025 · Full report (PDF)
  • Potential for harm

    Provide training in compliance and ethics.

    Administration Deficiencies · Mar 14, 2025 · Full report (PDF)
  • Potential for harm

    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

    Infection Control Deficiencies · Mar 14, 2025 · Full report (PDF)
  • Potential for harm

    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Administration Deficiencies · Mar 14, 2025 · Full report (PDF)
  • Potential for harm

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 14, 2025 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
11169 Sean Haggerty
El Paso, TX 79934
CMS certification #
676283
Ownership
Government - Hospital district
Certified beds
124
Avg residents/day
81.5
Provider type
Medicare and Medicaid
First certified
2011-05-11
Chain
Fundamental Healthcare (69 facilities)
Setting
Urban

Part of Fundamental Healthcare

Fundamental Healthcare operates 69 nursing facilities across the United States. View all Fundamental Healthcare facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Los Arcos Del Norte Care Center using Google Maps.

Other public records

  • Website says Respite stays, nurse 24 hours a day, works with hospice
Full public records, with dates and sources

Care and services

From the community’s website

What Los Arcos Del Norte Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers respite or short-term stays. In addition to rehabilitative care, we also provide respite, palliative, and hospice care. (page, checked Oct 12, 2026)
  • Nurse on site: 24 hours a day. Our dedicated team of RNs, LPNs, and caregivers, along with medical professionals such as a medical director, physician assistants, and nurse practitioners, ensure around-the-clock medical support. (page, checked Oct 12, 2026)
  • Offers hospice care on site or works with hospice providers. In addition to rehabilitative care, we also provide respite, palliative, and hospice care. (page, checked Oct 12, 2026)
  • Apartment types named: semi-private room. We offer a range of room options, including private and semi-private, and our comprehensive therapy services are designed to meet your individual needs. (page, checked Oct 12, 2026)

Location and nearby care

Nearest hospital with an emergency room
The Hospitals Of Providence Transmountain Campus, El Paso. 6.8 miles away, straight line. CMS overall hospital rating: 2 of 5 stars. Location approximate.
Nearest Medicare nursing home
Avir at Patriot, El Paso. 0.7 miles away, straight line.
Nearest home health agency office
El Paso Community Home Health Inc, El Paso. 2.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 79934 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fkc El Paso Transmountain, El Paso, 2.2 miles away, straight line (CMS rating 4 of 5 stars)
Davita Transmountain Dialysis, El Paso, 2.5 miles away, straight line (CMS rating 3 of 5 stars)
Davita Mountain Pass Dialysis, El Paso, 7.4 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
22 Medicare hospices tell CMS they serve ZIP code 79934.
Am Hospice Inc, office in El Paso, 7.2 miles away, straight line
Armonia Hospice LLC, office in El Paso, 8.9 miles away, straight line
Tender Care Home Health & Hospice, office in El Paso, 9.1 miles away, straight line
Nearest geriatric medicine practice
Texas Tech University Health Sciences Center El Paso, El Paso. 6.8 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado very low, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Only cases that look tied to an earlier operator (not shown)
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
Hurricane evacuation zone mapsNot in a mapped zone
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Los Arcos Del Norte Care Center a good nursing home?

CMS gives Los Arcos Del Norte Care Center an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Los Arcos Del Norte Care Center staffed?

Los Arcos Del Norte Care Center reports 3.19 total nurse hours per resident per day, compared with the Texas average of 3.40.

Has Los Arcos Del Norte Care Center had inspection problems?

Its most recent CMS inspection cited 24 deficiencies.

How many beds does Los Arcos Del Norte Care Center have?

Los Arcos Del Norte Care Center is certified for 124 beds.