Nursing home
Hill Country Heights
810 Industrial Ave, Copperas Cove, TX 76522 · Map
For profit - Limited Liability company · Part of Touchstone Communities (28 facilities) · 96 certified beds
Hill Country Heights is a Medicare-certified nursing home in Copperas Cove, Texas. CMS rates it 3 out of 5 stars overall (2/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.66 hours per resident per day, above the Texas average of 3.40. Its most recent inspection on Mar 20, 2025 cited 4 deficiencies.
- 1 fine totaling $12,356In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Hill Country Heights compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Texas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.66 | 3.40 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.46 | 0.44 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.31 | 2.01 | 2.34 | above avg |
| Nursing staff turnover | 52.3% | 51.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 4.0 | 9.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $12,356, 1 total penalty.
What inspectors found at Hill Country Heights
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Dec 8, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 20, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 20, 2025 · Full report (PDF) - Minimal
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · Mar 20, 2025 · Full report (PDF) - Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jun 23, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jan 31, 2024 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Jan 31, 2024 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Jan 31, 2024 · Full report (PDF) - Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Jan 31, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jan 31, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Jan 31, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jan 31, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 810 Industrial Ave
Copperas Cove, TX 76522 - CMS certification #
- 675536
- Ownership
- For profit - Limited Liability company
- Certified beds
- 96
- Avg residents/day
- 64.1
- Provider type
- Medicare and Medicaid
- First certified
- 1995-10-18
- Chain
- Touchstone Communities (28 facilities)
- Setting
- Urban
Part of Touchstone Communities
Touchstone Communities operates 28 nursing facilities across the United States. View all Touchstone Communities facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Hill Country Heights using Google Maps.
Other public records
- Website says Respite stays, transportation
Full public records, with dates and sources
Care and services
From the community’s website
What Hill Country Heights says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Whether you need short-term care, post-hospital recovery, skilled nursing, long-term care, rehabilitation therapy, dementia support or respite care, we are dedicated to helping you live life to the fullest.
(page, checked Oct 12, 2026) - Provides transportation.
Transportation to doctor appointments
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Large private and semi-private rooms (Available)
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Adventhealth Central Texas, Killeen. 5.6 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Copperas Cove Nursing & Rehabilitation, Copperas Cove. 0.9 miles away, straight line.
- Nearest home health agency office
- Integrity Home Health, Killeen. 6.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- H-E-B Pharmacy. 1.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 76522 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Killeen Kidney Center, Killeen, 8.8 miles away, straight line (CMS rating 2 of 5 stars)
Baylor Scott & White Killeen Dialysis West, Killeen, 10.4 miles away, straight line (CMS rating 3 of 5 stars)
Scott & White Killeen Dialysis Center, Killeen, 11.6 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 30 Medicare hospices tell CMS they serve ZIP code 76522.
Heart Of Texas Hospice, office in Killeen, 10.4 miles away, straight line - Nearest geriatric medicine practice
- Scott And White Clinic, Copperas Cove. 7.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire relatively low, tornado very high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Hill Country Heights a good nursing home?
CMS gives Hill Country Heights an overall rating of 3 out of 5 stars, including 2/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Hill Country Heights staffed?
Hill Country Heights reports 3.66 total nurse hours per resident per day, compared with the Texas average of 3.40.
Has Hill Country Heights had inspection problems?
Its most recent CMS inspection cited 4 deficiencies.
How many beds does Hill Country Heights have?
Hill Country Heights is certified for 96 beds.