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Heritage Nursing & Rehabilitation

5437 Eisenhauer Rd, San Antonio, TX 78218

Call Heritage Nursing & Rehabilitation directly(210) 646-9576

For profit - Corporation · 150 certified beds · Medicare and Medicaid · Part of Touchstone Communities (28 facilities)

3
Overall
CMS Rating
★★★☆☆

Heritage Nursing & Rehabilitation is a Medicare-certified nursing home in San Antonio, Texas. CMS rates it 3 out of 5 stars overall (2/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.44 hours per resident per day, above the Texas average of 3.40. Its most recent inspection on Apr 25, 2025 cited 15 deficiencies.

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CMS Quality Ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.

Overall Rating
★★★☆☆ 3/5
Health Inspections
★★★☆☆ 3/5
Staffing
★★☆☆☆ 2/5
Quality Measures
★★★☆☆ 3/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★☆☆☆☆ 1/5

How Heritage Nursing & Rehabilitation compares

This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityTexas avgNational avg
Total nurse staffing (hrs/resident/day)3.443.403.89above avg
RN staffing (hrs/resident/day)0.280.440.68below avg
Aide staffing (hrs/resident/day)2.172.012.34above avg
Nursing staff turnover50.0%51.5%46.4%below avg
Deficiencies cited, last inspection15.09.19.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.44
Total Nurse Hrs/Resident/Day
0.28
RN Hrs/Resident/Day
0.98
LPN Hrs/Resident/Day
2.17
Aide Hrs/Resident/Day
2.89
Weekend Nurse Hrs/Resident/Day

Staff Turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.

Total Nursing Staff
50.0%
Registered Nurses
33.3%
Administrator Changes 0 in last year

Recent Health Inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Apr 25, 2025
Most Recent Inspection Date
15
Total Deficiencies Found
72
Health Inspection Score
0
Number of Fines

What inspectors found at Heritage Nursing & Rehabilitation

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm
    Provide and implement an infection prevention and control program.Infection Control Deficiencies · Nov 27, 2025
  • Potential for harm
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies · Nov 27, 2025
  • Potential for harm
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.Environmental Deficiencies · Sep 18, 2025
  • Potential for harm
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Apr 25, 2025
  • Potential for harm
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Resident Assessment and Care Planning Deficiencies · Apr 25, 2025
  • Potential for harm
    Provide and implement an infection prevention and control program.Infection Control Deficiencies · Apr 25, 2025
  • Potential for harm
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.Nutrition and Dietary Deficiencies · Apr 25, 2025
  • Potential for harm
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Resident Assessment and Care Planning Deficiencies · Apr 25, 2025
  • Potential for harm
    Provide and implement an infection prevention and control program.Infection Control Deficiencies · Apr 8, 2025
  • Potential for harm
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Resident Assessment and Care Planning Deficiencies · Apr 8, 2025
  • Potential for harm
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.Quality of Life and Care Deficiencies · Apr 8, 2025
  • Potential for harm
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.Administration Deficiencies · Mar 19, 2025

About This Facility

Address

5437 Eisenhauer Rd
San Antonio, TX 78218

CMS Certification #

675858

Ownership

For profit - Corporation

Certified Beds

150

Avg Residents/Day

89.5

Provider Type

Medicare and Medicaid

First Certified

2001-01-05

Chain

Touchstone Communities (28 facilities)

Setting

Urban

Part of Touchstone Communities

28
Facilities Nationwide

Touchstone Communities operates 28 nursing facilities across the United States.

View All Touchstone Communities Facilities →

Location & Nearby

Explore the area around Heritage Nursing & Rehabilitation using Google Maps.

Frequently asked questions

CMS gives Heritage Nursing & Rehabilitation an overall rating of 3 out of 5 stars, including 2/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

Heritage Nursing & Rehabilitation reports 3.44 total nurse hours per resident per day, compared with the Texas average of 3.40.

Its most recent CMS inspection cited 15 deficiencies.

Heritage Nursing & Rehabilitation is certified for 150 beds.

Admissions at Heritage Nursing & Rehabilitation

For admissions, availability and rehab questions, call (210) 646-9576. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.

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