Nursing home
Franklin Heights Nursing & Rehabilitation
223 S Resler, El Paso, TX 79912 · Map
For profit - Partnership · Part of Creative Solutions In Healthcare (149 facilities) · 132 certified beds
Franklin Heights Nursing & Rehabilitation is a Medicare-certified nursing home in El Paso, Texas. CMS rates it 2 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 2.89 hours per resident per day, below the Texas average of 3.40. Its most recent inspection on Jul 24, 2025 cited 14 deficiencies.
- 2 fines totaling $191,503In CMS records: 3 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Franklin Heights Nursing & Rehabilitation compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Texas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 2.89 | 3.40 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.19 | 0.44 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.75 | 2.01 | 2.34 | below avg |
| Nursing staff turnover | 49.4% | 51.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 14.0 | 9.1 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $191,503, 3 total penalties, 1 Medicare payment denial.
What inspectors found at Franklin Heights Nursing & Rehabilitation
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Mar 27, 2026 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Mar 27, 2026 · Full report (PDF) - Potential for harm
Hire a qualified full-time social worker in a facility with more than 120 beds.
Administration Deficiencies · Jan 9, 2026 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 9, 2026 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Jan 9, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 26, 2025 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Nov 25, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Nov 25, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Nov 25, 2025 · Full report (PDF) - Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jul 24, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 223 S Resler
El Paso, TX 79912 - CMS certification #
- 675479
- Ownership
- For profit - Partnership
- Certified beds
- 132
- Avg residents/day
- 102.9
- Provider type
- Medicare and Medicaid
- First certified
- 1995-03-01
- Chain
- Creative Solutions In Healthcare (149 facilities)
- Setting
- Urban
Part of Creative Solutions In Healthcare
Creative Solutions In Healthcare operates 149 nursing facilities across the United States. View all Creative Solutions In Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Franklin Heights Nursing & Rehabilitation using Google Maps.
Other public records
- Workplace safety 1 OSHA workplace safety inspection since 2023, 4 violations cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
DOL also concluded 1 case here with no violations found, most recently for a period ending Dec 20, 2011.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Aug 2, 2023: referral inspection, partial (health). Case closed Jun 2, 2025. 4 violations cited (3 serious, 1 other). Penalties: $28,127 proposed, $18,009 now. OSHA record. OSHA recorded the employer as Franklin Heights Nursing and Rehab Center.
Details
- Serious: Electrical wiring methods and equipment (1910.305(j)(2)(iv)). Penalty $10,046 proposed, $6,000 now. To be fixed by Jan 2, 2024.
- Serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(d)(4)(iii)(a)(3)(i)). Penalty $10,046 proposed, $6,000 now. To be fixed by Jan 2, 2024.
- Serious: Electrical wiring methods and equipment (1910.305(b)(2)(i)). Penalty $6,026 proposed, $4,000 now. To be fixed by Jan 2, 2024.
- Other than serious: Electronic submission of injury and illness records (1904.41(a)(2)). Penalty $2,009 proposed, $2,009 now. To be fixed by Sep 20, 2023.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- The Hospitals Of Providence - Memorial Campus, El Paso. 5.1 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- White Acres Wellness & Rehabilitation, El Paso. 1.1 miles away, straight line.
- Nearest home health agency office
- 1St Care Home Health Agency, El Paso. 1.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 79912 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Upper Valley Dialysis, El Paso, 1.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Fkc - El Paso West, El Paso, 3.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Usrc West El Paso Dialysis, El Paso, 4.5 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 27 Medicare hospices tell CMS they serve ZIP code 79912.
Trinity Home Health And Hospice, office in El Paso, 1.2 miles away, straight line
Tender Care Home Health & Hospice, office in El Paso, 1.3 miles away, straight line
Enhabit Hospice, office in El Paso, 1.4 miles away, straight line - Nearest geriatric medicine practice
- El Paso Physical Therapy Specialists LLC, El Paso. 1.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado very low, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Franklin Heights Nursing & Rehabilitation a good nursing home?
CMS gives Franklin Heights Nursing & Rehabilitation an overall rating of 2 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Franklin Heights Nursing & Rehabilitation staffed?
Franklin Heights Nursing & Rehabilitation reports 2.89 total nurse hours per resident per day, compared with the Texas average of 3.40.
Has Franklin Heights Nursing & Rehabilitation had inspection problems?
Its most recent CMS inspection cited 14 deficiencies.
How many beds does Franklin Heights Nursing & Rehabilitation have?
Franklin Heights Nursing & Rehabilitation is certified for 132 beds.