Nursing home · Top rated by CMS
Crestwood Health and Rehabilitation Center
1448 Houston St, Wills Point, TX 75169 · Map
For profit - Corporation · Part of The Ensign Group (329 facilities) · 117 certified beds
Crestwood Health and Rehabilitation Center is a Medicare-certified nursing home in Wills Point, Texas. CMS rates it 5 out of 5 stars overall (2/5 for staffing, 5/5 for health inspections). Nurse staffing is 3.34 hours per resident per day, below the Texas average of 3.40. Its most recent inspection on Oct 16, 2024 cited 1 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Crestwood Health and Rehabilitation Center compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Texas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.34 | 3.40 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.35 | 0.44 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.81 | 2.01 | 2.34 | below avg |
| Nursing staff turnover | 70.3% | 51.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 1.0 | 9.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Crestwood Health and Rehabilitation Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Give residents a notice of rights, rules, services and charges.
Resident Rights Deficiencies · Oct 16, 2024 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 30, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Aug 23, 2023 - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Aug 23, 2023 - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Aug 23, 2023
Show all 10 deficiencies
- Minimal
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Aug 23, 2023 - Minimal
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Aug 23, 2023 - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Jun 21, 2023 - Potential for harm
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies · Jul 12, 2022 - Minimal
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies · Jul 12, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1448 Houston St
Wills Point, TX 75169 - CMS certification #
- 675597
- Ownership
- For profit - Corporation
- Certified beds
- 117
- Avg residents/day
- 66.9
- Provider type
- Medicare and Medicaid
- First certified
- 1996-05-29
- Chain
- The Ensign Group (329 facilities)
- Setting
- Rural
Part of The Ensign Group
The Ensign Group operates 329 nursing facilities across the United States. View all The Ensign Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Crestwood Health and Rehabilitation Center using Google Maps.
Other public records
- Website says A memory care unit, respite stays, transportation, 3 meals a day, pets allowed
Full public records, with dates and sources
Care and services
From the community’s website
What Crestwood Health and Rehabilitation Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
There is no waiting list for memory care in The Nest, our secure and nurturing memory care unit.
(page, checked Oct 12, 2026) - Offers respite or short-term stays.
We offer short-term skilled rehabilitation stays for individuals recovering after a hospital stay, along with respite care to provide family caregivers with temporary relief while their loved one receives attentive support.
(page, checked Oct 12, 2026) - Provides transportation.
Transportation to and from medical and retail appointments
(page, checked Oct 15, 2026) - 3 meals a day.
3 Meals per Day
(page, checked Oct 15, 2026) - Pets allowed.
Pet Friendly community
(page, checked Oct 12, 2026) - Apartment types named: studio.
Studio Room (380 sq ft)
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Texas Health Presbyterian Hospital Kaufman, Kaufman. 17.5 miles away, straight line. Location approximate.
- Nearest Medicare nursing home
- Canton Oaks, Canton. 13.6 miles away, straight line.
- Nearest home health agency office
- New Life Home Healthcare, Wills Point. 1.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Brookshire's. 13.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 75169 as rural (rural area).
- Dialysis within 15 miles
- Usrc Canton Dialysis, Canton, 12.9 miles away, straight line (CMS rating 4 of 5 stars)
- Hospice
- 51 Medicare hospices tell CMS they serve ZIP code 75169.
Alinea Family Hospice Care LLC, office in Terrell, 16.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
American Home Hospice Inc, office in Terrell, 16.8 miles away, straight line
Always Accurate Home Healthcare And Hospice LLC, office in Kaufman, 19.9 miles away, straight line - Nearest geriatric medicine practice
- Vmd Primary Providers North Texas PLLC, Garland. 41.7 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire relatively low, tornado relatively high, heat wave relatively high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Crestwood Health and Rehabilitation Center a good nursing home?
CMS gives Crestwood Health and Rehabilitation Center an overall rating of 5 out of 5 stars, including 2/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Crestwood Health and Rehabilitation Center staffed?
Crestwood Health and Rehabilitation Center reports 3.34 total nurse hours per resident per day, compared with the Texas average of 3.40.
Has Crestwood Health and Rehabilitation Center had inspection problems?
Its most recent CMS inspection cited 1 deficiencies.
How many beds does Crestwood Health and Rehabilitation Center have?
Crestwood Health and Rehabilitation Center is certified for 117 beds.