Assisted Living
Wholehearted Senior Living at Castle Hills
1207 Jackson Keller Rd, San Antonio, TX 78213 · Map
Licensed for 160 residents · MG OPERATIONS LLC
Wholehearted Senior Living at Castle Hills is a state-licensed assisted living community in San Antonio, Texas. It is licensed for 160 residents. It is operated by MG OPERATIONS LLC. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Most recent comprehensive inspection: May 29, 2026. See the record
License
Active, 160 residents
Assisted Living Facility TYPE A 312072, current license dated Mar 16, 2001. Licensee PERIDOT HEALTH LLC.
Nearest emergency room
3.7 miles
Methodist Hospital, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Wholehearted Senior Living at Castle Hills this community | 160 | Not published | Active | 14 violations, 1 penalties | |
| Wholehearted Care Senior Living at Castle Hills | 0.0 mi | 31 | Not published | Active | 9 violations, 1 penalties |
| Kincare | 1.1 mi | 14 | Not published | Active | 25 violations, 0 penalties |
| Desert Sands Assisted Living | 2.2 mi | 42 | Not published | Active | 11 violations, 0 penalties |
| Mentor Abi | 2.2 mi | 6 | Not published | Active | 1 violations, 0 penalties |
State inspection record14 violations, 1 penalties
- Most recent comprehensive inspection
- May 29, 2026
- Health violations cited
- 2
- Life Safety Code violations cited
- 12
- Administrative penalties
- 1, $3,000 in all
Enforcement actions
- April 21, 2026: Administrative Penalty of $3,000. The facility failed to develop and maintain a written emergency preparedness and response plan based on its risk assessment under subsection (b) of this section and that is adequate to protect facility residents and staff in a disaster or emergency. Rule: Emergency preparedness (26 TAC 553.275(c))
Violations cited, most recent first
- May 29, 2026, Health Visit: The facility failed to report incidents of abuse, neglect, or exploitation to HHSC's state office, or failed to follow its own internal policies regarding abuse, neglect, or exploitation.
- May 29, 2026, Health Visit: The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
- August 18, 2025, Life Safety Code: The facility failed to protect hazardous areas as required by the referenced codes and standards.
- August 18, 2025, Life Safety Code: The facility failed to have a program to inspect, test, and maintain the fire sprinkler system and keep records of inspection, testing, and maintenance of the fire sprinkler system.
- August 18, 2025, Life Safety Code: The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.
Show all 9
- August 18, 2025, Life Safety Code: The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.
- August 18, 2025, Life Safety Code: The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.
- August 18, 2025, Life Safety Code: The facility failed to include a section addressing transportation in the emergency preparedness and response plan.
- and 6 more on the state’s site
Read the full record on the state’s site →
HHSC lists each state violation cited at the provider's inspections and investigations, with the date the visit ended and the date HHSC recorded it as corrected. HHSC notes the list “may include findings from previous inspections.” Health visits check care and services; Life Safety Code visits check fire safety and the building. Enforcement actions are administrative penalties HHSC imposed under Texas Health and Safety Code Chapter 247, with the rule cited and HHSC's description of the violation. HHSC: “Data is subject to change through normal business processes such as the state IDR process.” This community is licensed for 160 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Texas Health and Human Services Commission, Long-term Care Regulation, Long Term Care Provider Search, data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee PERIDOT HEALTH LLC
- License type
- Assisted Living Facility TYPE A
- License number
- 312072
- License status
- Active
- Current license dated
- 2001-03-16
- Licensed capacity
- 160
- Licensee
- PERIDOT HEALTH LLC
- Operator
- MG OPERATIONS LLC
- County
- Bexar County
- Administrator
- Norma Eagan
Source: Texas state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Texas licensing record, as of Sep 8, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Texas, and other programs
How Medicaid pays for care in Texas
- STAR+PLUS Home and Community Based Services (STAR+PLUS HCBS) Waiver Program. Texas Medicaid can help pay for assisted living for people enrolled in the STAR+PLUS HCBS waiver, which helps people who would otherwise need to be in a nursing home. HHSC checks whether you need this program when you apply for Medicaid. (state page)
- Waitlist. STAR+PLUS HCBS uses an interest list. People already on Medicaid with a STAR+PLUS plan may bypass it, and nursing facility residents can use Money Follows the Person. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 3.7 mi, nursing home 2.1 mi, pharmacy 0.7 mi
- Nearest hospital with an emergency room
- Methodist Hospital, San Antonio. 3.7 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Castle Hills Rehabilitation and Care Center, San Antonio. 2.1 miles away, straight line.
- Nearest home health agency office
- Adaptive Home Health, San Antonio. 1.0 mile away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 78213 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Irc-San Antonio Medical Drive, San Antonio, 3.1 miles away, straight line (CMS rating 2 of 5 stars)
Broadway Kidney Disease Center, San Antonio, 3.4 miles away, straight line (CMS rating 4 of 5 stars)
Usrc Datapoint Dialysis, San Antonio, 3.5 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 100 Medicare hospices tell CMS they serve ZIP code 78213.
Aaa Hospice And Palliative Care LLC, office in San Antonio, 1.0 mile away, straight line
Harmony Hospice Care, office in San Antonio, 1.5 miles away, straight line
Altus Hospice, office in San Antonio, 1.6 miles away, straight line - Nearest geriatric medicine practice
- Tmc Provider Group PLLC, San Antonio. 3.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in May 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Texas Health and Human Services Commission, Long-term Care Regulation inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 5 questions families ask
What type of care does Wholehearted Senior Living at Castle Hills provide?
Wholehearted Senior Living at Castle Hills is licensed by the state of Texas for assisted living in San Antonio, Texas. Its licensed capacity is 160 residents.
Who operates Wholehearted Senior Living at Castle Hills?
Wholehearted Senior Living at Castle Hills is operated by MG OPERATIONS LLC.
Does Lilisity rate Wholehearted Senior Living at Castle Hills?
No. We publish state licensing details for Wholehearted Senior Living at Castle Hills but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Wholehearted Senior Living at Castle Hills cost?
Assisted Living in Texas typically starts at $3,400 to $4,850 a month. Based on 260 communities that publish prices. These are area figures, not this community's price. Wholehearted Senior Living at Castle Hills does not publish its prices.
How do I contact Wholehearted Senior Living at Castle Hills?
Use Wholehearted Senior Living at Castle Hills's website, gardensofcastlehills.com, or visit at 1207 Jackson Keller Rd, San Antonio, TX 78213.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid