Assisted Living and Memory Care
Vitality Living Preston Hollow
11409 N Central Expressway, Dallas, TX 75243 · Map
Licensed for 82 residents · BMSL PRESTON OPCO, LLC
Vitality Living Preston Hollow is a state-licensed assisted living, memory care community in Dallas, Texas. It is licensed for 82 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $4,700 /mo | Oct 12, 2026 |
| Memory Care | $6,500 /mo | Oct 12, 2026 |
Area costs
Care and services
From the community’s website
What Vitality Living Preston Hollow says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite care available
(page, checked Oct 12, 2026) - Provides transportation.
Transportation services available
(page, checked Oct 12, 2026) - Pets allowed.
Small pets welcome
(page, checked Oct 12, 2026) - Apartment types named: studio, one-bedroom, two-bedroom.
Spacious studios, and one-bedroom, or two-bedroom apartments are available.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Most recent comprehensive inspection: Aug 13, 2025. See the record
License
Active, 82 residents
Assisted Living Facility TYPE B 312582, current license dated May 15, 2019. Licensee BMSL PRESTON OPCO, LLC.
State inspection record7 violations, 0 penalties
- Most recent comprehensive inspection
- August 13, 2025
- Health violations cited
- 5
- Life Safety Code violations cited
- 2
- Administrative penalties
- 0
Violations cited, most recent first
- August 13, 2025, Health Visit: The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.
- August 13, 2025, Health Visit: The facility failed to conduct required fire drills and document fire drills on the required form.
- August 13, 2025, Health Visit: The facility failed to search the NAR and EMR annually.
- August 13, 2025, Health Visit: The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.
- August 13, 2025, Health Visit: The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
- April 13, 2022, Life Safety Code: The facility failed to conduct required fire drills and document fire drills on the required form. Corrected June 1, 2022.
- April 13, 2022, Life Safety Code: The facility failed to ensure that, if laundry was co-mingled and processed in a single central location in the facility, the laundry facility provided all the required fire protection and sanitization features. Corrected June 1, 2022.
Read the full record on the state’s site →
HHSC lists each state violation cited at the provider's inspections and investigations, with the date the visit ended and the date HHSC recorded it as corrected. HHSC notes the list “may include findings from previous inspections.” Health visits check care and services; Life Safety Code visits check fire safety and the building. Enforcement actions are administrative penalties HHSC imposed under Texas Health and Safety Code Chapter 247, with the rule cited and HHSC's description of the violation. HHSC: “Data is subject to change through normal business processes such as the state IDR process.” This community is licensed for 82 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Texas Health and Human Services Commission, Long-term Care Regulation, Long Term Care Provider Search, data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee BMSL PRESTON OPCO, LLC
- License type
- Assisted Living Facility TYPE B
- License number
- 312582
- License status
- Active
- Current license dated
- 2019-05-15
- Licensed capacity
- 82
- Licensee
- BMSL PRESTON OPCO, LLC
- County
- Dallas County
- Administrator
- David W Pennybacker
Source: Texas state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Texas licensing record, as of Sep 8, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Texas, and other programs
How Medicaid pays for care in Texas
- STAR+PLUS Home and Community Based Services (STAR+PLUS HCBS) Waiver Program. Texas Medicaid can help pay for assisted living for people enrolled in the STAR+PLUS HCBS waiver, which helps people who would otherwise need to be in a nursing home. HHSC checks whether you need this program when you apply for Medicaid. (state page)
- Waitlist. STAR+PLUS HCBS uses an interest list. People already on Medicaid with a STAR+PLUS plan may bypass it, and nursing facility residents can use Money Follows the Person. (source)
Ask the community whether it accepts Medicaid.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2025. What was it, and how was it fixed?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked8 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Texas Health and Human Services Commission, Long-term Care Regulation inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Vitality Living Preston Hollow provide?
Vitality Living Preston Hollow is licensed by the state of Texas for assisted living, memory care in Dallas, Texas. Its licensed capacity is 82 residents.
Does Lilisity rate Vitality Living Preston Hollow?
No. We publish state licensing details for Vitality Living Preston Hollow but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Vitality Living Preston Hollow cost?
Assisted Living in Dallas County typically starts at $3,250 to $5,100 a month. Based on 20 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Vitality Living Preston Hollow?
Use Vitality Living Preston Hollow's website, vitalityseniorliving.com/senior-living-locations/texas/preston-hollow, or visit at 11409 N Central Expressway, Dallas, TX 75243.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid