Independent Living and Assisted Living and Memory Care and Continuing Care
The Outlook at Windhaven Forefront Living
5555 Windhaven Parkway, Plano, TX 75024 · Map
Licensed for 62 residents · THE OUTLOOK AT WINDHAVEN FOREFRONT LIVING
The Outlook at Windhaven Forefront Living is a state-licensed independent living, assisted living, memory care, continuing care community in Plano, Texas. It is licensed for 62 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Most recent comprehensive inspection: Feb 21, 2025. See the record
License
Active, 62 residents
Assisted Living Facility TYPE B 312352, current license dated Dec 10, 2024. Licensee THE OUTLOOK AT WINDHAVEN FOREFRONT LIVING.
State inspection record9 violations, 0 penalties
- Most recent comprehensive inspection
- February 21, 2025
- Health violations cited
- 0
- Life Safety Code violations cited
- 9
- Administrative penalties
- 0
- Every violation from the October 2, 2024 inspection was corrected by December 2, 2024
Violations cited, most recent first
- October 2, 2024, Life Safety Code: The facility failed to obtain documentation from the local Authorities Having Jurisdiction (AHJ) that show that the facility meets local requirements. Corrected December 2, 2024.
- October 2, 2024, Life Safety Code: The facility failed to meet the requirements for a limited care facility. Corrected December 2, 2024.
- October 2, 2024, Life Safety Code: The facility failed to ensure that interior wall and ceiling finishes met required surface burning characteristics. Corrected December 2, 2024.
- October 2, 2024, Life Safety Code: The facility failed to ensure openings between floors were protected to prevent the spread of fire and smoke from one floor to another. Corrected December 2, 2024.
- October 2, 2024, Life Safety Code: The facility failed to ensure that every bedroom was served by a toilet room, that toilet rooms were provided for all genders, and that general toilet and bathing rooms were accessible from common areas. Corrected December 2, 2024.
Show all 9
- October 2, 2024, Life Safety Code: The facility failed to ensure means of egress met the referenced codes and standards. Corrected December 2, 2024.
- October 2, 2024, Life Safety Code: The facility failed to provide portable fire extinguishers that met the referenced codes and standards. Corrected December 2, 2024.
- October 2, 2024, Life Safety Code: The facility failed to provide a telephone for use by residents and staff with emergency telephone numbers posted at or near the telephone. Corrected December 2, 2024.
- and 1 more on the state’s site
Read the full record on the state’s site →
HHSC lists each state violation cited at the provider's inspections and investigations, with the date the visit ended and the date HHSC recorded it as corrected. HHSC notes the list “may include findings from previous inspections.” Health visits check care and services; Life Safety Code visits check fire safety and the building. Enforcement actions are administrative penalties HHSC imposed under Texas Health and Safety Code Chapter 247, with the rule cited and HHSC's description of the violation. HHSC: “Data is subject to change through normal business processes such as the state IDR process.” This community is licensed for 62 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Texas Health and Human Services Commission, Long-term Care Regulation, Long Term Care Provider Search, data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee THE OUTLOOK AT WINDHAVEN FOREFRONT LIVING
- License type
- Assisted Living Facility TYPE B
- License number
- 312352
- License status
- Active
- Current license dated
- 2024-12-10
- Licensed capacity
- 62
- Licensee
- THE OUTLOOK AT WINDHAVEN FOREFRONT LIVING
- County
- Collin County
- Executive Director
- Kristen Jordan
Source: Texas state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from public records we reviewed, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Texas, and other programs
How Medicaid pays for care in Texas
- STAR+PLUS Home and Community Based Services (STAR+PLUS HCBS) Waiver Program. Texas Medicaid can help pay for assisted living for people enrolled in the STAR+PLUS HCBS waiver, which helps people who would otherwise need to be in a nursing home. HHSC checks whether you need this program when you apply for Medicaid. (state page)
- Waitlist. STAR+PLUS HCBS uses an interest list. People already on Medicaid with a STAR+PLUS plan may bypass it, and nursing facility residents can use Money Follows the Person. (source)
Ask the community whether it accepts Medicaid.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The current license dates from 2024. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked8 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Texas Health and Human Services Commission, Long-term Care Regulation inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does The Outlook at Windhaven Forefront Living provide?
The Outlook at Windhaven Forefront Living is licensed by the state of Texas for independent living, assisted living, memory care, continuing care in Plano, Texas. Its licensed capacity is 62 residents.
Does Lilisity rate The Outlook at Windhaven Forefront Living?
No. We publish state licensing details for The Outlook at Windhaven Forefront Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does The Outlook at Windhaven Forefront Living cost?
Assisted Living in Collin County typically starts at $4,300 to $6,500 a month. Based on 17 communities that publish prices. These are area figures, not this community's price. The Outlook at Windhaven Forefront Living does not publish its prices.
How do I contact The Outlook at Windhaven Forefront Living?
Use The Outlook at Windhaven Forefront Living's website, theoutlookatwindhaven.org, or visit at 5555 Windhaven Parkway, Plano, TX 75024.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid