Lilisity

Assisted Living and Memory Care

The Heritage at Twin Creeks

920 Stockton Drive, Allen, TX 75013 · Map
Licensed for 113 residents · SURPASS SENIOR LIVING, LLC

State license active
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The Heritage at Twin Creeks is a state-licensed assisted living, memory care community in Allen, Texas. It is licensed for 113 residents. It is operated by SURPASS SENIOR LIVING, LLC. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingAlso memory care
113 residentsLicensed capacity
State licensedAssisted living facility type b
$4,300 to $6,500/moTypical assisted living start in Collin County, from 17 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Collin County typically starts at $4,300 to $6,500 a month. Based on 17 communities that publish prices. These are area figures, not this community's price.
Memory Care in Texas typically starts at $4,950 to $6,900 a month. Based on 162 communities that publish prices. These are area figures, not this community's price.

Care and services

Medicare agencies at this address

  • Medicare-certified hospice at this address. Medicare-certified hospice SPARROW HOSPICE (Medicare CCN 971635) lists this same street address. Medicare certified since 02/12/2021. (CMS Hospice - General Information, as of Aug 19, 2026)

A shared street address is a fact about location. CMS does not say whether the agency is run by the community.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

11Violations cited
1Administrative penalties

Most recent comprehensive inspection: Sep 29, 2026. See the record

License

Active, 113 residents

Assisted Living Facility TYPE B 313237, current license dated Feb 11, 2016. Licensee SPE HERITAGE TWIN CREEKS MANAGEMENT, LLC.

Nearest emergency room

2.9 miles

Texas Health Presbyterian Hospital Allen, rated 4 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
The Heritage at Twin Creeks this community113Not publishedActive11 violations, 1 penalties
Brythaven Balmorhea1.1 mi6Not publishedActive5 violations, 0 penalties
Brythaven Willow Creek1.9 mi14Not publishedActive7 violations, 0 penalties
Bethany Fountain Gate Assisted Living Facility2.1 mi6Not publishedActive4 violations, 0 penalties
Vitality Court Texas Star2.1 mi111$5,150/moActive24 violations, 0 penalties
State inspection record11 violations, 1 penalties
Most recent comprehensive inspection
September 29, 2026
Health violations cited
0
Life Safety Code violations cited
11
Administrative penalties
1, $2,250 in all

Enforcement actions

  • June 12, 2026: Administrative Penalty of $2,250. The facility failed to make arrangements for emergency care or transfer to an appropriate place for treatment. Rule: Coordinating residents' care (26 TAC 553.261(b)(1)(A))

Violations cited, most recent first

  • July 7, 2022, Life Safety Code: The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection. Corrected August 15, 2022.
  • July 7, 2022, Life Safety Code: The facility failed to conduct required fire drills and document fire drills on the required form. Corrected August 2, 2022.
  • July 7, 2022, Life Safety Code: The facility failed to ensure doors in the facility met the referenced codes and standards. Corrected August 2, 2022.
  • July 7, 2022, Life Safety Code: The facility failed to provide required exit signs. Corrected October 14, 2022.
  • July 7, 2022, Life Safety Code: The facility failed to provide required emergency lighting. Corrected October 14, 2022.
Show all 9
  • July 7, 2022, Life Safety Code: The facility failed to provide smoke compartmentation where required. Corrected August 30, 2022.
  • July 7, 2022, Life Safety Code: The facility failed to provide a fire sprinkler system that met the referenced codes and standards. Corrected August 1, 2022.
  • July 7, 2022, Life Safety Code: The facility failed to provide portable fire extinguishers that met the referenced codes and standards. Corrected August 20, 2022.
  • and 3 more on the state’s site

Read the full record on the state’s site →

HHSC lists each state violation cited at the provider's inspections and investigations, with the date the visit ended and the date HHSC recorded it as corrected. HHSC notes the list “may include findings from previous inspections.” Health visits check care and services; Life Safety Code visits check fire safety and the building. Enforcement actions are administrative penalties HHSC imposed under Texas Health and Safety Code Chapter 247, with the rule cited and HHSC's description of the violation. HHSC: “Data is subject to change through normal business processes such as the state IDR process.” This community is licensed for 113 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Texas Health and Human Services Commission, Long-term Care Regulation, Long Term Care Provider Search, data as of October 15, 2026. Always visit in person and ask the community about anything listed here.

License and ownershipActive license, licensee SPE HERITAGE TWIN CREEKS MANAGEMENT, LLC
License type
Assisted Living Facility TYPE B
License number
313237
License status
Active
Current license dated
2016-02-11
Licensed capacity
113
Licensee
SPE HERITAGE TWIN CREEKS MANAGEMENT, LLC
Operator
SURPASS SENIOR LIVING, LLC
Administrator
Matthew Gerleman

Source: Texas state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator name from the Texas licensing record, as of Sep 8, 2026.

Paying with Medicaid and other programsHow Medicaid pays for care in Texas, and other programs

How Medicaid pays for care in Texas

  • STAR+PLUS Home and Community Based Services (STAR+PLUS HCBS) Waiver Program. Texas Medicaid can help pay for assisted living for people enrolled in the STAR+PLUS HCBS waiver, which helps people who would otherwise need to be in a nursing home. HHSC checks whether you need this program when you apply for Medicaid. (state page)
  • Waitlist. STAR+PLUS HCBS uses an interest list. People already on Medicaid with a STAR+PLUS plan may bypass it, and nursing facility residents can use Money Follows the Person. (source)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 2.9 mi, nursing home 0.8 mi, pharmacy 0.2 mi
Nearest hospital with an emergency room
Texas Health Presbyterian Hospital Allen, Allen. 2.9 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
The Belmont at Twin Creeks, Allen. 0.8 miles away, straight line.
Nearest home health agency office
Mam Unique Health Services Inc, Allen. 1.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walmart Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 75013 as metropolitan (metropolitan core).
Dialysis within 15 miles
Dialysis Services Of Allen, Allen, 0.5 miles away, straight line (CMS rating 3 of 5 stars)
Davita Allen Dialysis, Allen, 1.8 miles away, straight line (CMS rating 4 of 5 stars)
Davita Mckinney Dialysis, Mckinney, 3.4 miles away, straight line (CMS rating 2 of 5 stars)
Hospice
67 Medicare hospices tell CMS they serve ZIP code 75013.
Sparrow Hospice, office in Allen, 0.0 miles away, straight line
Lovewell Hospice, office in Allen, 2.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Comfort Health Hospice, office in Mckinney, 2.6 miles away, straight line
Nearest geriatric medicine practice
Carend Provider Group Pa, Allen. 0.2 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado very high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The state recorded a finding in June 2026. What was it, and how was it fixed?
  2. What does the base rate include, and when did rates last go up?
  3. How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
  4. What dementia training does each caregiver get before working alone, and every year after?
  5. How do staff respond when a resident is agitated, frightened or tries to leave?
  6. How many caregivers are on duty during the day and at night?
  7. What happens if care needs increase? When would someone need to move?
  8. What fees are charged at move-in?
  9. How do you tell families about falls, illness or changes?
  10. How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Texas Health and Human Services Commission, Long-term Care Regulation inspection recordsOct 15, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
Hurricane evacuation zone mapsNot in a mapped zone
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026See above
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
Common questionsAnswers to 5 questions families ask
What type of care does The Heritage at Twin Creeks provide?

The Heritage at Twin Creeks is licensed by the state of Texas for assisted living, memory care in Allen, Texas. Its licensed capacity is 113 residents.

Who operates The Heritage at Twin Creeks?

The Heritage at Twin Creeks is operated by SURPASS SENIOR LIVING, LLC.

Does Lilisity rate The Heritage at Twin Creeks?

No. We publish state licensing details for The Heritage at Twin Creeks but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does The Heritage at Twin Creeks cost?

Assisted Living in Collin County typically starts at $4,300 to $6,500 a month. Based on 17 communities that publish prices. These are area figures, not this community's price. The Heritage at Twin Creeks does not publish its prices.

How do I contact The Heritage at Twin Creeks?

Visit The Heritage at Twin Creeks at 920 Stockton Drive, Allen, TX 75013.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

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How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid