Assisted Living and Memory Care
Simpatico East Assisted Living and Memory Care
1991 Saul Kleinfeld, El Paso, TX 79936 · Map
Licensed for 129 residents · SIMPATICO EAST OPERATIONS LLC
Simpatico East Assisted Living and Memory Care is a state-licensed assisted living, memory care community in El Paso, Texas. It is licensed for 129 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Most recent comprehensive inspection: May 27, 2026. See the record
License
Active, 129 residents
Assisted Living Facility TYPE B 308258, current license dated Oct 2, 2002. Licensee SIMPATICO EAST OPERATIONS LLC.
Nearest emergency room
1.6 miles
The Hospitals Of Providence - East Campus, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Simpatico East Assisted Living and Memory Care this community | 129 | Not published | Active | 10 violations, 2 penalties | |
| Luxe Life Senior Living | 1.8 mi | 32 | Not published | Active | 4 violations, 0 penalties |
| Maria C Ruvalcaba | 1.9 mi | 4 | Not published | Active | 0 violations, 0 penalties |
| Dream Haven | 2.0 mi | 8 | Not published | Active | No record |
| Scottsdale Personal Care Facility | 2.5 mi | 14 | Not published | Active | 38 violations, 0 penalties |
State inspection record10 violations, 2 penalties
- Most recent comprehensive inspection
- May 27, 2026
- Health violations cited
- 3
- Life Safety Code violations cited
- 7
- Administrative penalties
- 2, $5,250 in all
Enforcement actions
- October 9, 2025: Administrative Penalty of $3,000. The facility failed to ensure that medications were administered according to physician's orders. Rule: Coordinating residents' care (26 TAC 553.261(a)(1))
- July 1, 2024: Administrative Penalty of $2,250. The facility failed to ensure each resident was free from abuse, neglect, and exploitation. Rule: Resident rights (26 TAC 553.267(a)(3)(E)(ii))
Violations cited, most recent first
- May 27, 2026, Health Visit: The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
- May 27, 2026, Health Visit: The facility failed to post a copy of the most recent inspection report.
- May 27, 2026, Health Visit: The facility failed to ensure each resident was treated with respect and dignity, and accorded the right to make his/her own choices about care, etc.
- April 29, 2026, Life Safety Code: The facility failed to have and enforce a smoking policy.
- April 29, 2026, Life Safety Code: The facility failed to ensure the sensitivity of smoke detectors was checked according to NFPA 72.
Show all 9
- April 29, 2026, Life Safety Code: The facility failed to inspect, test, and maintain fire sprinkler system components.
- April 29, 2026, Life Safety Code: The facility failed to provide proper locking devices
- April 29, 2026, Life Safety Code: The facility failed to test and maintain an emergency generator that provides power to emergency lighting.
- and 2 more on the state’s site
Read the full record on the state’s site →
HHSC lists each state violation cited at the provider's inspections and investigations, with the date the visit ended and the date HHSC recorded it as corrected. HHSC notes the list “may include findings from previous inspections.” Health visits check care and services; Life Safety Code visits check fire safety and the building. Enforcement actions are administrative penalties HHSC imposed under Texas Health and Safety Code Chapter 247, with the rule cited and HHSC's description of the violation. HHSC: “Data is subject to change through normal business processes such as the state IDR process.” This community is licensed for 129 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Texas Health and Human Services Commission, Long-term Care Regulation, Long Term Care Provider Search, data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee SIMPATICO EAST OPERATIONS LLC
- License type
- Assisted Living Facility TYPE B
- License number
- 308258
- License status
- Active
- Current license dated
- 2002-10-02
- Licensed capacity
- 129
- Licensee
- SIMPATICO EAST OPERATIONS LLC
- County
- El Paso County
- Administrator
- Mary Martinez
Source: Texas state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Texas licensing record, as of Sep 8, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Texas, and other programs
How Medicaid pays for care in Texas
- STAR+PLUS Home and Community Based Services (STAR+PLUS HCBS) Waiver Program. Texas Medicaid can help pay for assisted living for people enrolled in the STAR+PLUS HCBS waiver, which helps people who would otherwise need to be in a nursing home. HHSC checks whether you need this program when you apply for Medicaid. (state page)
- Waitlist. STAR+PLUS HCBS uses an interest list. People already on Medicaid with a STAR+PLUS plan may bypass it, and nursing facility residents can use Money Follows the Person. (source)
Ask the community whether it accepts Medicaid.
Staff pay and workplace safety1 OSHA inspection, 3 violations cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Mar 15, 2022: monitoring inspection, partial (health). Case closed Jul 5, 2023. 3 violations cited (3 serious). Penalties: $13,053 proposed, $6,500 now. OSHA record. OSHA recorded the employer as Simpatico East, LLC.
Details
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(e)(1)). Penalty $4,351 proposed, $2,170 now. To be fixed by Aug 22, 2022.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(f)(2)). Penalty $4,351 proposed, $2,165 now. To be fixed by Aug 22, 2022.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(k)(3)). Penalty $4,351 proposed, $2,165 now. To be fixed by Aug 22, 2022.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby careNearest hospital 1.6 mi, nursing home 1.6 mi, pharmacy 0.2 mi
- Nearest hospital with an emergency room
- The Hospitals Of Providence - East Campus, El Paso. 1.6 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Center at Zaragoza, LLC, El Paso. 1.6 miles away, straight line.
- Nearest home health agency office
- Matrix Home Health Services, El Paso. 0.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 79936 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Montana Vista Dialysis, El Paso, 1.0 mile away, straight line (CMS rating 3 of 5 stars)
Davita East Dialysis Clinic, El Paso, 2.5 miles away, straight line (CMS rating 3 of 5 stars)
Davita Loma Vista Dialysis Center, El Paso, 2.9 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 27 Medicare hospices tell CMS they serve ZIP code 79936.
Matrix Home Health Services, office in El Paso, 0.6 miles away, straight line
Faith Hospice Inc., office in El Paso, 1.4 miles away, straight line
Three Oaks Hospice, office in El Paso, 1.8 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Ipc Healthcare Services Of Texas PLLC, El Paso. 4.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado very low, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in May 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Texas Health and Human Services Commission, Long-term Care Regulation inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Simpatico East Assisted Living and Memory Care provide?
Simpatico East Assisted Living and Memory Care is licensed by the state of Texas for assisted living, memory care in El Paso, Texas. Its licensed capacity is 129 residents.
Does Lilisity rate Simpatico East Assisted Living and Memory Care?
No. We publish state licensing details for Simpatico East Assisted Living and Memory Care but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Simpatico East Assisted Living and Memory Care cost?
Assisted Living in Texas typically starts at $3,400 to $4,850 a month. Based on 260 communities that publish prices. These are area figures, not this community's price. Simpatico East Assisted Living and Memory Care does not publish its prices.
How do I contact Simpatico East Assisted Living and Memory Care?
Use Simpatico East Assisted Living and Memory Care's website, simpaticosl.com/locations/simpatico-east-senior-community, or visit at 1991 Saul Kleinfeld, El Paso, TX 79936.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid