Assisted Living and Memory Care
Parsons House Preston Hollow
4205 W Nw Hwy, Dallas, TX 75220 · Map
Licensed for 51 residents · PARSONS GROUP, LLC
Parsons House Preston Hollow is a state-licensed assisted living, memory care community in Dallas, Texas. It is licensed for 51 residents. It is operated by PARSONS GROUP, LLC. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Parsons House Preston Hollow says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Nestled in our beautiful, single-story memory care neighborhood, your loved one will receive specialized, person-centered support from a team that truly cares.
(page, checked Oct 15, 2026) - Pets allowed.
The park is the heart of our pet-friendly culture, hosting adoption events with local groups like
(page, checked Oct 15, 2026) - Has a secured outdoor area.
Our single-story memory care neighborhood is designed for safety, with keypad entry and a beautiful, secure backyard.
(page, checked Oct 15, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Most recent comprehensive inspection: Jul 1, 2026. See the record
License
Active, 51 residents
Assisted Living Facility TYPE B 146814, 146751, current license dated Jan 6, 2025. Licensee PARSONS HOUSE PRESTON HOLLOW LP.
Nearest emergency room
3.1 miles
Ut Of Texas Southwestern University Hospital - William P. Clements Jr., rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Parsons House Preston Hollow this community | 51 | Not published | Active | 2 violations, 0 penalties / 22 violations, 0 penalties | |
| The Preston of the Park Cities | 1.7 mi | 179 | $5,525/mo | Active | 3 violations, 0 penalties |
| Abri Homes | 2.2 mi | 5 | Not published | Active | 13 violations, 0 penalties |
| Avendelle Assisted Living Royal | 2.2 mi | 8 | Not published | Active | 4 violations, 0 penalties |
| Assisted Living & Memory Care at Royal Gardens | 2.2 mi | 8 | Not published | Active | 27 violations, 0 penalties |
State inspection record2 violations, 0 penalties / 22 violations, 0 penalties
License 146814
- Most recent comprehensive inspection
- July 1, 2026
- Health violations cited
- 2
- Life Safety Code violations cited
- 0
- Administrative penalties
- 0
Violations cited, most recent first
- July 1, 2026, Health Visit: The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.
- July 1, 2026, Health Visit: The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications to residents who choose not to or cannot self-administer their medications.
Read the full record on the state’s site →
License 146751
- Most recent comprehensive inspection
- June 19, 2025
- Health violations cited
- 10
- Life Safety Code violations cited
- 12
- Administrative penalties
- 0
Violations cited, most recent first
- June 19, 2025, Health Visit: The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.
- June 19, 2025, Health Visit: The facility failed to have evidence showing that the manager completed the required 12 hours of annual continuing education.
- June 19, 2025, Health Visit: The facility failed to have documented evidence that direct care staff had completed all required continuing education.
- June 19, 2025, Health Visit: The facility failed to require each staff member who is not a direct service staff member to complete training and pass a competency-based evaluation on common behaviors and communications associated with a resident with Alzheimer's disease and related disorders.
- June 19, 2025, Health Visit: The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.
Show all 9
- June 19, 2025, Health Visit: The facility failed to search the NAR and EMR annually.
- June 19, 2025, Health Visit: The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
- June 19, 2025, Health Visit: The facility either failed to provide required counseling to residents who self-administer medications or failed to maintain a written counseling record.
- and 14 more on the state’s site
Read the full record on the state’s site →
HHSC lists each state violation cited at the provider's inspections and investigations, with the date the visit ended and the date HHSC recorded it as corrected. HHSC notes the list “may include findings from previous inspections.” Health visits check care and services; Life Safety Code visits check fire safety and the building. Enforcement actions are administrative penalties HHSC imposed under Texas Health and Safety Code Chapter 247, with the rule cited and HHSC's description of the violation. HHSC: “Data is subject to change through normal business processes such as the state IDR process.” This community is licensed for 51 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Texas Health and Human Services Commission, Long-term Care Regulation, Long Term Care Provider Search, data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee PARSONS HOUSE PRESTON HOLLOW LP
- License type
- Assisted Living Facility TYPE B
- License number
- 146814, 146751
- License status
- Active
- Current license dated
- 2025-01-06
- Licensed capacity
- 51
- Licensee
- PARSONS HOUSE PRESTON HOLLOW LP
- Operator
- PARSONS GROUP, LLC
- County
- Dallas County
- Executive Director
- Joyce Miller
Source: Texas state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from public records we reviewed, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Texas, and other programs
How Medicaid pays for care in Texas
- STAR+PLUS Home and Community Based Services (STAR+PLUS HCBS) Waiver Program. Texas Medicaid can help pay for assisted living for people enrolled in the STAR+PLUS HCBS waiver, which helps people who would otherwise need to be in a nursing home. HHSC checks whether you need this program when you apply for Medicaid. (state page)
- Waitlist. STAR+PLUS HCBS uses an interest list. People already on Medicaid with a STAR+PLUS plan may bypass it, and nursing facility residents can use Money Follows the Person. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 3.1 mi, nursing home 1.1 mi, pharmacy 0.2 mi
- Nearest hospital with an emergency room
- Ut Of Texas Southwestern University Hospital - William P. Clements Jr., Dallas. 3.1 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Traymore Nursing Center, Dallas. 1.1 miles away, straight line.
- Nearest home health agency office
- Libbys Home Health Care, Dallas. 2.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 75220 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Dialysis Services Southwestern, Dallas, 3.0 miles away, straight line
Davita Brookriver Dialysis, Dallas, 3.2 miles away, straight line (CMS rating 5 of 5 stars)
Childrens Medical Center Dialysis Unit, Dallas, 3.8 miles away, straight line - Hospice
- 46 Medicare hospices tell CMS they serve ZIP code 75220.
Vitas Healthcare Of Texas Lp, office in Dallas, 3.0 miles away, straight line (CMS family survey rating 3 of 5 stars)
Vna, office in Dallas, 3.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Hospice Plus, office in Dallas, 3.8 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- University Of Texas Southwestern Medical Center At Dallas, Dallas. 3.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively moderate, heat wave relatively high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in July 2026. What was it, and how was it fixed?
- The current license dates from 2025. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Texas Health and Human Services Commission, Long-term Care Regulation inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 5 questions families ask
What type of care does Parsons House Preston Hollow provide?
Parsons House Preston Hollow is licensed by the state of Texas for assisted living, memory care in Dallas, Texas. Its licensed capacity is 51 residents.
Who operates Parsons House Preston Hollow?
Parsons House Preston Hollow is operated by PARSONS GROUP, LLC.
Does Lilisity rate Parsons House Preston Hollow?
No. We publish state licensing details for Parsons House Preston Hollow but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Parsons House Preston Hollow cost?
Assisted Living in Dallas County typically starts at $3,250 to $5,100 a month. Based on 20 communities that publish prices. These are area figures, not this community's price. Parsons House Preston Hollow does not publish its prices.
How do I contact Parsons House Preston Hollow?
Use Parsons House Preston Hollow's website, parsonshouseprestonhollow.com, or visit at 4205 W Nw Hwy, Dallas, TX 75220.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid