Independent Living and Assisted Living and Memory Care
Orchard Pointe at Creek Valley
4320 Creek Valley Blvd, Carrollton, TX 75010 · Map
Licensed for 177 residents · HERITAGE MANAGEMENT SERVICES, INC
Orchard Pointe at Creek Valley is a state-licensed independent living, assisted living, memory care community in Carrollton, Texas. It is licensed for 177 residents. It is operated by HERITAGE MANAGEMENT SERVICES, INC. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $3,525 /mo | Oct 12, 2026 |
| Memory Care | $6,100 /mo | Oct 12, 2026 |
Area costs
Care and services
From the community’s website
What Orchard Pointe at Creek Valley says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
You’ll find independent living, assisted living, memory care, and respite care all under one roof in our community, located off Highway 121 in Carrollton.
(page, checked Oct 12, 2026) - Provides transportation.
Scheduled medical transportation
(page, checked Oct 12, 2026) - 3 meals a day.
Breakfast, lunch, and dinner served daily in our full-service, restaurant-style dining room
(page, checked Oct 15, 2026) - Pets allowed.
from our caregivers and have access to all the amenities of our pet-friendly senior living community.
(page, checked Oct 12, 2026) - Has a secured outdoor area.
Secure outdoor courtyard
(page, checked Oct 12, 2026) - Apartment types named: companion suite, private room.
We have two memory care living options available at Orchard Pointe at Creek Valley: private suites and companion suites.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Most recent comprehensive inspection: Mar 26, 2026. See the record
License
Active, 177 residents
Assisted Living Facility TYPE B 311939, current license dated May 7, 2024. Licensee ORCHARD POINTE AT CREEK VALLEY OPERATING LLC.
Nearest emergency room
2.5 miles
Carrollton Regional Medical Center, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Orchard Pointe at Creek Valley this community | 177 | $3,525/mo | Active | 0 violations, 0 penalties | |
| Texbestcare4seniorsllc | 0.6 mi | 6 | Not published | Active | 6 violations, 0 penalties |
| 4ssl | 1.1 mi | 5 | Not published | Active | 8 violations, 0 penalties |
| Bethesda Gardens Carrollton | 1.3 mi | 70 | Not published | Active | 6 violations, 0 penalties |
| Retreat at Carrollton | 1.3 mi | 122 | Not published | Active | 33 violations, 0 penalties |
State inspection record0 violations, 0 penalties
- Most recent comprehensive inspection
- March 26, 2026
- Health violations cited
- 0
- Life Safety Code violations cited
- 0
- Administrative penalties
- 0
Read the full record on the state’s site →
HHSC lists each state violation cited at the provider's inspections and investigations, with the date the visit ended and the date HHSC recorded it as corrected. HHSC notes the list “may include findings from previous inspections.” Health visits check care and services; Life Safety Code visits check fire safety and the building. Enforcement actions are administrative penalties HHSC imposed under Texas Health and Safety Code Chapter 247, with the rule cited and HHSC's description of the violation. HHSC: “Data is subject to change through normal business processes such as the state IDR process.” This community is licensed for 177 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Texas Health and Human Services Commission, Long-term Care Regulation, Long Term Care Provider Search, data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee ORCHARD POINTE AT CREEK VALLEY OPERATING LLC
- License type
- Assisted Living Facility TYPE B
- License number
- 311939
- License status
- Active
- Current license dated
- 2024-05-07
- Licensed capacity
- 177
- Licensee
- ORCHARD POINTE AT CREEK VALLEY OPERATING LLC
- Operator
- HERITAGE MANAGEMENT SERVICES, INC
- County
- Denton County
- Administrator
- Blair Freshwater
Source: Texas state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Texas licensing record, as of Sep 8, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Texas, and other programs
How Medicaid pays for care in Texas
- STAR+PLUS Home and Community Based Services (STAR+PLUS HCBS) Waiver Program. Texas Medicaid can help pay for assisted living for people enrolled in the STAR+PLUS HCBS waiver, which helps people who would otherwise need to be in a nursing home. HHSC checks whether you need this program when you apply for Medicaid. (state page)
- Waitlist. STAR+PLUS HCBS uses an interest list. People already on Medicaid with a STAR+PLUS plan may bypass it, and nursing facility residents can use Money Follows the Person. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 2.5 mi, nursing home 2.4 mi, pharmacy 0.4 mi
- Nearest hospital with an emergency room
- Carrollton Regional Medical Center, Carrollton. 2.5 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Brookhaven Nursing and Rehabilitation Center, Carrollton. 2.4 miles away, straight line.
- Nearest home health agency office
- Rising Home Healthcare Inc, Carrollton. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 75010 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Renal Center Of Lewisville, Lewisville, 2.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Liberty Dialysis Of South Lewisville, Lewisville, 3.8 miles away, straight line (CMS rating 2 of 5 stars)
Davita Renal Center Of Carrollton, Carrollton, 4.6 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 60 Medicare hospices tell CMS they serve ZIP code 75010.
Star City Hospice, office in Carrollton, 1.7 miles away, straight line
Peace Valley Hospice, office in Carrollton, 2.6 miles away, straight line
Precise Personalized Care Hospice LLC, office in Carrollton, 2.7 miles away, straight line - Nearest geriatric medicine practice
- Green Oaks Physical Therapy Limited Partnership, Carrollton. 2.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado very high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The current license dates from 2024. Has the owner or operator changed recently?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Texas Health and Human Services Commission, Long-term Care Regulation inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 5 questions families ask
What type of care does Orchard Pointe at Creek Valley provide?
Orchard Pointe at Creek Valley is licensed by the state of Texas for independent living, assisted living, memory care in Carrollton, Texas. Its licensed capacity is 177 residents.
Who operates Orchard Pointe at Creek Valley?
Orchard Pointe at Creek Valley is operated by HERITAGE MANAGEMENT SERVICES, INC.
Does Lilisity rate Orchard Pointe at Creek Valley?
No. We publish state licensing details for Orchard Pointe at Creek Valley but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Orchard Pointe at Creek Valley cost?
Assisted Living in Denton County typically starts at $4,050 to $8,300 a month. Based on 16 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Orchard Pointe at Creek Valley?
Use Orchard Pointe at Creek Valley's website, heritage-communities.com/senior-living/orchard-pointe/tx/carrollton/orchard-pointe-at-creek-valley, or visit at 4320 Creek Valley Blvd, Carrollton, TX 75010.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid