Lilisity Resident reviews verified by Senior Living Alliance

Tour scorecard

Score up to three communities side by side while you tour. It saves on this device as you go, and prints on one page. Built from what families and the Alzheimer’s Association say matters, plus the concerns residents raise most in Senior Living Alliance interviews.

8 tour questions (PDF)

What to check
1. Total monthly price in writing
Base rate, care-level fees, what's included, community fee, notice before increases, recent increases
2. How care levels are set
Who assesses, how often, and what raises the price
3. When they would ask her to move
Care they can't provide, discharge policy, Medicaid if the money runs out
4. Staffing, day and night
Staff per resident, nurse on site or on call, turnover, dementia training
5. How staff treat residents
Respectful, unhurried, call lights answered
6. Residents
Engaged or idle; did the posted activity actually happen?
7. Medication help and emergencies
Who gives medications, how errors are caught, what happens after a fall
8. Food
Eat a meal; special diets; help with eating
9. Clean, safe, secure
Smell, cleanliness, fall prevention, secure memory care if needed
10. State inspection record
Ask for the latest report; check it on Lilisity or the state's site
11. Keeping the family informed
Who calls you, how fast; visiting policy
12. Could Mom or Dad be happy here?
Your gut, and theirs
Total0 of 600 of 600 of 60

Also worth doing: visit again at a mealtime or in the evening, unannounced, before you decide.

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