Lilisity

Nursing home

Willow Ridge Center

215 Richardson Way, Maynardville, TN 37807 · Map
For profit - Corporation · Part of Genesis Healthcare (193 facilities) · 77 certified beds

Medicare and Medicaid certified
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Willow Ridge Center is a Medicare-certified nursing home in Maynardville, Tennessee. CMS rates it 4 out of 5 stars overall (3/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.16 hours per resident per day, below the Tennessee average of 3.85. Its most recent inspection on Jun 1, 2023 cited 5 deficiencies.

4 out of 5Overall CMS rating
3 out of 5Health inspections
3 out of 5Staffing
77 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating4/5
Health inspections3/5
Staffing3/5
Quality measures5/5
Long-stay quality5/5
Short-stay quality5/5

How Willow Ridge Center compares

This facility vs. the Tennessee and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityTennessee avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.163.853.89below avg
RN staffing (hrs/resident/day)0.780.610.68above avg
Aide staffing (hrs/resident/day)1.752.152.34below avg
Nursing staff turnover29.1%48.7%46.4%below avg
Deficiencies cited, last inspection5.05.99.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.16Total nurse hrs/resident/day
0.78RN hrs/resident/day
0.62LPN hrs/resident/day
1.75Aide hrs/resident/day
2.58Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff29.1%
Registered nurses16.7%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Jun 1, 2023Most recent inspection
5Deficiencies found
36Health inspection score
0Fines

What inspectors found at Willow Ridge Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Jun 1, 2023
  • Potential for harm

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Resident Rights Deficiencies · Jun 1, 2023
  • Potential for harm

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Quality of Life and Care Deficiencies · Jun 1, 2023
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Jun 1, 2023
  • Potential for harm

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Resident Assessment and Care Planning Deficiencies · Jun 1, 2023
Show all 12 deficiencies
  • Potential for harm

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Environmental Deficiencies · Dec 7, 2021
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Dec 7, 2021
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Dec 7, 2021
  • Actual harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · May 21, 2019
  • Actual harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · May 21, 2019
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · May 21, 2019
  • Potential for harm

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Nursing and Physician Services Deficiencies · May 21, 2019

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
215 Richardson Way
Maynardville, TN 37807
CMS certification #
445284
Ownership
For profit - Corporation
Certified beds
77
Avg residents/day
60.9
Provider type
Medicare and Medicaid
First certified
1992-03-27
Chain
Genesis Healthcare (193 facilities)
Setting
Urban

Part of Genesis Healthcare

Genesis Healthcare operates 193 nursing facilities across the United States. View all Genesis Healthcare facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Willow Ridge Center using Google Maps.

Other public records

  • Website says Respite stays, transportation
Full public records, with dates and sources

Care and services

From the community’s website

What Willow Ridge Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers respite or short-term stays. Willow Ridge Center is a skilled nursing facility offering post-hospital, short-term rehabilitation as well as long-term and respite care. (page, checked Oct 12, 2026)
  • Provides transportation. Coordinated transportation (page, checked Oct 12, 2026)
  • Apartment types named: private room, semi-private room. Private and Semi-Private Rooms (page, checked Oct 12, 2026)

Location and nearby care

Nearest hospital with an emergency room
Tennova Healthcare-Jefferson Memorial Hospital, Jefferson City. 17.7 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
Nearest Medicare nursing home
Ridgeview Terrace of Life Care, Rutledge. 14.0 miles away, straight line.
Nearest home health agency office
Amedisys Home Health Of Tennessee, Tazewell. 17.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 4.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 37807 as metropolitan (metropolitan high commuting).
Hospice
9 Medicare hospices tell CMS they serve ZIP code 37807.
Beacon Hospice, office in New Tazewell, 16.8 miles away, straight line (CMS family survey rating 5 of 5 stars)
University Of Tn Medical Center Home Care Services -Knoxville Tn, office in Knoxville, 17.8 miles away, straight line (CMS family survey rating 4 of 5 stars)
Amedisys Hospice An Adventa Company, office in Knoxville, 19.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
Nearest geriatric medicine practice
Summit Medical Group, PLLC, Powell. 18.8 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire relatively low, tornado relatively moderate, heat wave very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here relatively low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Willow Ridge Center a good nursing home?

CMS gives Willow Ridge Center an overall rating of 4 out of 5 stars, including 3/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Willow Ridge Center staffed?

Willow Ridge Center reports 3.16 total nurse hours per resident per day, compared with the Tennessee average of 3.85.

Has Willow Ridge Center had inspection problems?

Its most recent CMS inspection cited 5 deficiencies.

How many beds does Willow Ridge Center have?

Willow Ridge Center is certified for 77 beds.