Nursing home
Wexford House
2421 John B Dennis Highway, Kingsport, TN 37660 · Map
For profit - Corporation · Part of Ahava Healthcare (15 facilities) · 174 certified beds
Wexford House is a Medicare-certified nursing home in Kingsport, Tennessee. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.80 hours per resident per day, below the Tennessee average of 3.85. Its most recent inspection on Jun 18, 2025 cited 8 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Wexford House compares
This facility vs. the Tennessee and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Tennessee avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.80 | 3.85 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.52 | 0.61 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.23 | 2.15 | 2.34 | above avg |
| Nursing staff turnover | 45.5% | 48.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 8.0 | 5.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the November 17, 2025 inspection was corrected by November 21, 2025
What inspectors found at Wexford House
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 17, 2025 · Full report (PDF) - Potential for harm
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies · Jun 18, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jun 18, 2025 · Full report (PDF) - Potential for harm
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · Jun 18, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jun 18, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Jun 18, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jun 18, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Jun 18, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 20, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Mar 20, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Mar 20, 2024 · Full report (PDF) - Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Mar 20, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2421 John B Dennis Highway
Kingsport, TN 37660 - CMS certification #
- 445207
- Ownership
- For profit - Corporation
- Certified beds
- 174
- Avg residents/day
- 91.7
- Provider type
- Medicare and Medicaid
- First certified
- 1987-10-12
- Chain
- Ahava Healthcare (15 facilities)
- Setting
- Urban
Part of Ahava Healthcare
Ahava Healthcare operates 15 nursing facilities across the United States. View all Ahava Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Wexford House using Google Maps.
Other public records
- Workplace safety 1 OSHA workplace safety inspection since 2021, 5 violations cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Apr 28, 2021: fatality or catastrophe inspection, partial (health). Case closed Nov 16, 2021. 5 violations cited (5 serious). Penalties: $4,000 proposed, $4,000 now. OSHA record. OSHA recorded the employer as Wellmont Wexford House.
Details
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(g)(2)(ii)(c)). Penalty $4,000 proposed, $4,000 now. To be fixed by Sep 3, 2021.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(k)(1)(iv)). Penalty $0 proposed, $0 now. To be fixed by Sep 3, 2021.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(k)(5)(iii)). Penalty $0 proposed, $0 now. To be fixed by Sep 3, 2021.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(l)(1)). Penalty $0 proposed, $0 now. To be fixed by Sep 3, 2021.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(l)(2)(iii)). Penalty $0 proposed, $0 now. To be fixed by Sep 3, 2021.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Indian Path Community Hospital, Kingsport. 0.7 miles away, straight line.
- Nearest Medicare nursing home
- NHC Healthcare, Kingsport, Kingsport. 0.4 miles away, straight line.
- Nearest home health agency office
- Centerwell Home Health, Kingsport. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pharmacy. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 37660 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Dci Kingsport, Kingsport, 0.6 miles away, straight line (CMS rating 2 of 5 stars)
Fmc Kingsport, Kingsport, 0.7 miles away, straight line (CMS rating 1 of 5 stars)
Fmc West Kingsport, Kingsport, 6.4 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 37660.
Ballad Health Hospice, office in Bristol, 13.9 miles away, straight line (CMS family survey rating 4 of 5 stars)
Caris Healthcare, office in Johnson City, 16.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Amedisys Hospice, An Adventa Company, office in Elizabethton, 24.9 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Chess Medicine PLLC, Johnson City. 16.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave very low, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Wexford House a good nursing home?
CMS gives Wexford House an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Wexford House staffed?
Wexford House reports 3.80 total nurse hours per resident per day, compared with the Tennessee average of 3.85.
Has Wexford House had inspection problems?
Its most recent CMS inspection cited 8 deficiencies.
How many beds does Wexford House have?
Wexford House is certified for 174 beds.