Nursing home
The Waters of Johnson City
140 Technology Lane, Johnson City, TN 37604 · Map
For profit - Limited Liability company · Part of Infinity Healthcare Consulting (70 facilities) · 84 certified beds
The Waters of Johnson City is a Medicare-certified nursing home in Johnson City, Tennessee. CMS rates it 2 out of 5 stars overall (1/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.51 hours per resident per day, below the Tennessee average of 3.85. Its most recent inspection on Feb 25, 2025 cited 7 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Waters of Johnson City compares
This facility vs. the Tennessee and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Tennessee avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.51 | 3.85 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.45 | 0.61 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.89 | 2.15 | 2.34 | below avg |
| Nursing staff turnover | 71.4% | 48.7% | 46.4% | above avg |
| Deficiencies cited, last inspection | 7.0 | 5.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the February 25, 2025 inspection was corrected by April 7, 2025
What inspectors found at The Waters of Johnson City
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 25, 2025 · Full report (PDF) - Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Feb 25, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Feb 25, 2025 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Feb 25, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Feb 25, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Feb 25, 2025 · Full report (PDF) - Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Feb 25, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Feb 5, 2024 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 5, 2024 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 5, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Jan 20, 2022 - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Jan 20, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 140 Technology Lane
Johnson City, TN 37604 - CMS certification #
- 445487
- Ownership
- For profit - Limited Liability company
- Certified beds
- 84
- Avg residents/day
- 69.4
- Provider type
- Medicare and Medicaid
- First certified
- 2007-11-20
- Chain
- Infinity Healthcare Consulting (70 facilities)
- Setting
- Urban
Part of Infinity Healthcare Consulting
Infinity Healthcare Consulting operates 70 nursing facilities across the United States. View all Infinity Healthcare Consulting facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Waters of Johnson City using Google Maps.
Other public records
- Website says Respite stays, works with hospice
Full public records, with dates and sources
Care and services
From the community’s website
What The Waters of Johnson City says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
The Waters of Johnson City offers comprehensive skilled medical care, rehab-to-home programs, memory care, long term care services, hospice services, respite care, and a variety of other healthcare services.
(page, checked Oct 15, 2026) - Offers hospice care on site or works with hospice providers.
The Waters of Johnson City offers comprehensive skilled medical care, rehab-to-home programs, memory care, long term care services, hospice services, respite care, and a variety of other healthcare services.
(page, checked Oct 15, 2026) - Apartment types named: private room.
Private rooms are available as well!
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Franklin Woods Community Hospital, Johnson City. 0.4 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Agape Rehabilitation & Nursing Center, A Waters CM, Johnson City. 1.3 miles away, straight line.
- Nearest home health agency office
- Ballad Health Homecare, Johnson City. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 37604 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Johnson City, Johnson City, 0.0 miles away, straight line (CMS rating 2 of 5 stars)
Davita Tn Smokie Mountain Dialysis Pd, Johnson City, 0.2 miles away, straight line (CMS rating 5 of 5 stars)
Davita Tennessee Valley Dialysis Center, Johnson City, 1.9 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 5 Medicare hospices tell CMS they serve ZIP code 37604.
Caris Healthcare, office in Johnson City, 1.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Amedisys Hospice, An Adventa Company, office in Elizabethton, 15.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Ballad Health Hospice, office in Bristol, 18.7 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Chess Medicine PLLC, Johnson City. 1.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave very low, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Waters of Johnson City a good nursing home?
CMS gives The Waters of Johnson City an overall rating of 2 out of 5 stars, including 1/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Waters of Johnson City staffed?
The Waters of Johnson City reports 3.51 total nurse hours per resident per day, compared with the Tennessee average of 3.85.
Has The Waters of Johnson City had inspection problems?
Its most recent CMS inspection cited 7 deficiencies.
How many beds does The Waters of Johnson City have?
The Waters of Johnson City is certified for 84 beds.