Lilisity

Nursing home

The Palms At Florence

4438 Pamplico Highway, Florence, SC 29505 · Map
For profit - Limited Liability company · 163 certified beds

Medicare and Medicaid certified
Is this your facility? Claim this listing

The Palms At Florence is a Medicare-certified nursing home in Florence, South Carolina. CMS rates it 4 out of 5 stars overall (4/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.21 hours per resident per day, above the South Carolina average of 3.86. Its most recent inspection on Apr 4, 2025 cited 3 deficiencies.

4 out of 5Overall CMS rating
4 out of 5Health inspections
4 out of 5Staffing
163 bedsCertified beds
  • 1 fine totaling $7,901In CMS records: 1 total penalty.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating4/5
Health inspections4/5
Staffing4/5
Quality measures4/5
Long-stay quality4/5
Short-stay quality4/5

How The Palms At Florence compares

This facility vs. the South Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilitySouth Carolina avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)4.213.863.89above avg
RN staffing (hrs/resident/day)0.530.630.68below avg
Aide staffing (hrs/resident/day)2.402.222.34above avg
Nursing staff turnover38.7%47.0%46.4%below avg
Deficiencies cited, last inspection3.03.79.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

4.21Total nurse hrs/resident/day
0.53RN hrs/resident/day
1.28LPN hrs/resident/day
2.40Aide hrs/resident/day
3.47Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff38.7%
Registered nurses20.0%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Apr 4, 2025Most recent inspection
3Deficiencies found
12Health inspection score
1Fines

Penalties in CMS records: 1 fine totaling $7,901, 1 total penalty.

What inspectors found at The Palms At Florence

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Ensure medication error rates are not 5 percent or greater.

    Pharmacy Service Deficiencies · Apr 4, 2025 · Full report (PDF)
  • Potential for harm

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies · Apr 4, 2025 · Full report (PDF)
  • Potential for harm

    Ensure each resident receives an accurate assessment.

    Resident Assessment and Care Planning Deficiencies · Apr 4, 2025 · Full report (PDF)
  • Actual harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care Deficiencies · Oct 25, 2023
  • Potential for harm

    Keep all essential equipment working safely.

    Environmental Deficiencies · Dec 2, 2021
Show all 10 deficiencies
  • Potential for harm

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Pharmacy Service Deficiencies · Dec 2, 2021
  • Potential for harm

    PASARR screening for Mental disorders or Intellectual Disabilities

    Resident Assessment and Care Planning Deficiencies · Dec 2, 2021
  • Potential for harm

    Ensure that residents are free from significant medication errors.

    Pharmacy Service Deficiencies · Dec 2, 2021
  • Potential for harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care Deficiencies · Dec 2, 2021
  • Potential for harm

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Resident Rights Deficiencies · Dec 2, 2021

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
4438 Pamplico Highway
Florence, SC 29505
CMS certification #
425119
Ownership
For profit - Limited Liability company
Certified beds
163
Avg residents/day
150.8
Provider type
Medicare and Medicaid
First certified
1978-07-01
Setting
Urban

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

Report a wrong fact

Location and nearby

Explore the area around The Palms At Florence using Google Maps.

Other public records

  • Website says Respite stays
Full public records, with dates and sources

Care and services

From the community’s website

What The Palms At Florence says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers respite or short-term stays. Respite Services (page, checked Oct 12, 2026)
  • Apartment types named: private room, semi-private room. Private And Semi-Private Rooms (page, checked Oct 15, 2026)

Location and nearby care

Nearest hospital with an emergency room
Musc Health Florence Medical Center, Florence. 4.5 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Veteran Village, Florence. 5.9 miles away, straight line.
Nearest home health agency office
Centerwell Home Health-Pee Dee, Florence. 4.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 7.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 29505 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fmc - Freedom Dialysis Center, Florence, 1.8 miles away, straight line (CMS rating 1 of 5 stars)
Fresenius Kidney Care Florence Home, Florence, 4.1 miles away, straight line (CMS rating 1 of 5 stars)
Davita Pamplico Dialysis, Florence, 5.0 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
13 Medicare hospices tell CMS they serve ZIP code 29505.
Amedisys Hospice Of South Carolina, office in Florence, 5.0 miles away, straight line (CMS family survey rating 4 of 5 stars)
Mcleod Hcs - Hospice Of The Pee Dee, office in Florence, 6.8 miles away, straight line (CMS family survey rating 5 of 5 stars)
United Hospice Of The Pee Dee, office in Florence, 8.4 miles away, straight line
Nearest geriatric medicine practice
Cape Fear Valley Health Medical Group LLC, Fayetteville. 75.4 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
Wildfire risk to homes
In Florence County, SC, risk to homes is greater than 80% of communities in South Carolina and 72% of communities nationwide. USDA rates the whole county, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane relatively high, inland flooding relatively moderate, wildfire relatively moderate, tornado relatively high, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
Hurricane evacuation zone mapsNot in a mapped zone
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026See above
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

Looking for assisted living or memory care instead?

Frequently asked questions

Is The Palms At Florence a good nursing home?

CMS gives The Palms At Florence an overall rating of 4 out of 5 stars, including 4/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is The Palms At Florence staffed?

The Palms At Florence reports 4.21 total nurse hours per resident per day, compared with the South Carolina average of 3.86.

Has The Palms At Florence had inspection problems?

Its most recent CMS inspection cited 3 deficiencies.

How many beds does The Palms At Florence have?

The Palms At Florence is certified for 163 beds.