Nursing home
Crystal Lake Rehabilitation and Care Center
999 South Main Street, Pascoag, RI 02859 · Map
For profit - Limited Liability company · 71 certified beds
Crystal Lake Rehabilitation and Care Center is a Medicare-certified nursing home in Pascoag, Rhode Island. CMS rates it 1 out of 5 stars overall (4/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.80 hours per resident per day, above the Rhode Island average of 3.72. Its most recent inspection on Apr 17, 2025 cited 6 deficiencies.
- 15 fines totaling $306,656In CMS records: 17 total penalties, 2 Medicare payment denials.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Crystal Lake Rehabilitation and Care Center compares
This facility vs. the Rhode Island and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Rhode Island avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.80 | 3.72 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.96 | 0.77 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.38 | 2.46 | 2.34 | below avg |
| Nursing staff turnover | 66.7% | 40.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 6.0 | 8.7 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the April 17, 2025 inspection was corrected by May 17, 2025
Penalties in CMS records: 15 fines totaling $306,656, 17 total penalties, 2 Medicare payment denials.
What inspectors found at Crystal Lake Rehabilitation and Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · Apr 17, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Apr 17, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Apr 17, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Apr 17, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Apr 17, 2025 · Full report (PDF)
Show all 12 deficiencies
- Minimal
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Apr 17, 2025 · Full report (PDF) - Potential for harm
Employ staff that are licensed, certified, or registered in accordance with state laws.
Administration Deficiencies · Nov 6, 2024 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Nov 6, 2024 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Nov 6, 2024 · Full report (PDF) - Actual harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Sep 25, 2024 · Full report (PDF) - Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jun 13, 2024 · Full report (PDF) - Immediate jeopardy
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · May 8, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 999 South Main Street
Pascoag, RI 02859 - CMS certification #
- 415099
- Ownership
- For profit - Limited Liability company
- Certified beds
- 71
- Avg residents/day
- 45.3
- Provider type
- Medicare and Medicaid
- First certified
- 1991-09-01
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Crystal Lake Rehabilitation and Care Center using Google Maps.
Other public records
- Website says 3 meals a day
Full public records, with dates and sources
Care and services
From the community’s website
What Crystal Lake Rehabilitation and Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Location and nearby care
- Nearest hospital with an emergency room
- Landmark Medical Center, Woonsocket. 10.6 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Bayberry Commons, Pascoag. 0.2 miles away, straight line.
- Nearest home health agency office
- Nurse On Call, Lincoln. 10.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 2.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 02859 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Kidney Care Lincoln, Lincoln, 10.3 miles away, straight line (CMS rating 3 of 5 stars)
Fmc South County Dialysis Center, Webster, 10.8 miles away, straight line (CMS rating 5 of 5 stars)
Dialysis Center Of Johnston, Johnston, 12.0 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 02859.
Hopehealth Hospice & Palliative Care, office in Providence, 15.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nursing Placement Hospice & Palliative Care, LLC, office in Pawtucket, 15.7 miles away, straight line
Vna Of Care New England, office in Warwick, 19.0 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Joseph Botta Md And Associates LLC, Putnam. 11.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively high, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Only cases that look tied to an earlier operator (not shown) |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Crystal Lake Rehabilitation and Care Center a good nursing home?
CMS gives Crystal Lake Rehabilitation and Care Center an overall rating of 1 out of 5 stars, including 4/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Crystal Lake Rehabilitation and Care Center staffed?
Crystal Lake Rehabilitation and Care Center reports 3.80 total nurse hours per resident per day, compared with the Rhode Island average of 3.72.
Has Crystal Lake Rehabilitation and Care Center had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Crystal Lake Rehabilitation and Care Center have?
Crystal Lake Rehabilitation and Care Center is certified for 71 beds.