Nursing home
Heritage Care Center
5701 Phillips Avenue, Pittsburgh, PA 15217 · Map
For profit - Corporation · Part of Wecare Centers (13 facilities) · 143 certified beds
Heritage Care Center is a Medicare-certified nursing home in Pittsburgh, Pennsylvania. CMS rates it 1 out of 5 stars overall (2/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.17 hours per resident per day, below the Pennsylvania average of 3.89. Its most recent inspection on Nov 21, 2025 cited 34 deficiencies. Note: it is a CMS Special Focus Facility under enhanced oversight.
- Special Focus Facility candidateCMS lists this facility as a candidate for enhanced oversight.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Heritage Care Center compares
This facility vs. the Pennsylvania and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Pennsylvania avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.17 | 3.89 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.66 | 0.78 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.96 | 2.20 | 2.34 | below avg |
| Nursing staff turnover | 68.8% | 46.6% | 46.4% | above avg |
| Deficiencies cited, last inspection | 34.0 | 10.1 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Heritage Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Feb 25, 2026 · Full report (PDF) - Potential for harm
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Nov 21, 2025 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Nov 21, 2025 · Full report (PDF) - Potential for harm
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Nov 21, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Nov 21, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Nov 21, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · Nov 21, 2025 · Full report (PDF) - Potential for harm
Keep all essential equipment working safely.
Environmental Deficiencies · Nov 21, 2025 · Full report (PDF) - Potential for harm
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · Nov 21, 2025 · Full report (PDF) - Potential for harm
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · Nov 21, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Nov 21, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Nov 21, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 5701 Phillips Avenue
Pittsburgh, PA 15217 - CMS certification #
- 395732
- Ownership
- For profit - Corporation
- Certified beds
- 143
- Avg residents/day
- 105.4
- Provider type
- Medicare and Medicaid
- First certified
- 1987-06-09
- Chain
- Wecare Centers (13 facilities)
- Setting
- Urban
Part of Wecare Centers
Wecare Centers operates 13 nursing facilities across the United States. View all Wecare Centers facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Heritage Care Center using Google Maps.
Other public records
- Website says Nurse 24 hours a day
Full public records, with dates and sources
Care and services
From the community’s website
What Heritage Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
UPMC Skilled Nursing and Rehabilitation facilities provide a variety of programs to meet the needs of people who no longer require care in a hospital, but need 24-hour nursing care and other health care services.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Magee Womens Hospital Of Upmc Health System, Pittsburgh. 1.9 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Squirrel Hill Wellness and Rehabilitation Center, Pittsburgh. 0.3 miles away, straight line.
- Nearest home health agency office
- Western Pennsylvania Home Health Association, Pittsburgh. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Giant Eagle Pharmacy. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 15217 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Homestead Dialysis, West Homestead, 1.9 miles away, straight line (CMS rating 3 of 5 stars)
Fkc Shadyside, Pittsburgh, 2.0 miles away, straight line (CMS rating 2 of 5 stars)
Davita Pittsburgh Home Modality, Pittsburgh, 2.0 miles away, straight line - Hospice
- 32 Medicare hospices tell CMS they serve ZIP code 15217.
Sivitz Jewish Hospice, office in Pittsburgh, 1.2 miles away, straight line
Adoration Hospice, office in Pittsburgh, 5.0 miles away, straight line (CMS family survey rating 4 of 5 stars)
Medi Home Hospice, office in Pittsburgh, 5.7 miles away, straight line - Nearest geriatric medicine practice
- Allegheny Clinic, Pittsburgh. 0.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Heritage Care Center a good nursing home?
CMS gives Heritage Care Center an overall rating of 1 out of 5 stars, including 2/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Heritage Care Center staffed?
Heritage Care Center reports 3.17 total nurse hours per resident per day, compared with the Pennsylvania average of 3.89.
Has Heritage Care Center had inspection problems?
Its most recent CMS inspection cited 34 deficiencies. This facility is on CMS's Special Focus list for enhanced oversight.
How many beds does Heritage Care Center have?
Heritage Care Center is certified for 143 beds.