Nursing home
The Gardens at West Shore
770 Poplar Church Road, Camp Hill, PA 17011 · Map
For profit - Corporation · Part of Priority Healthcare Group (14 facilities) · 309 certified beds
The Gardens at West Shore is a Medicare-certified nursing home in Camp Hill, Pennsylvania. CMS rates it 2 out of 5 stars overall (4/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.12 hours per resident per day, below the Pennsylvania average of 3.89. Its most recent inspection on Aug 7, 2025 cited 9 deficiencies.
- 2 fines totaling $32,802In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Gardens at West Shore compares
This facility vs. the Pennsylvania and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Pennsylvania avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.12 | 3.89 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.63 | 0.78 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.98 | 2.20 | 2.34 | below avg |
| Nursing staff turnover | 41.4% | 46.6% | 46.4% | below avg |
| Deficiencies cited, last inspection | 9.0 | 10.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $32,802, 2 total penalties.
What inspectors found at The Gardens at West Shore
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Feb 9, 2026 · Full report (PDF) - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 9, 2026 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Feb 9, 2026 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Dec 26, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Aug 7, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Aug 7, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Aug 7, 2025 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Aug 7, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Aug 7, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Aug 7, 2025 · Full report (PDF) - Potential for harm
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 7, 2025 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Aug 7, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 770 Poplar Church Road
Camp Hill, PA 17011 - CMS certification #
- 395223
- Ownership
- For profit - Corporation
- Certified beds
- 309
- Avg residents/day
- 183.7
- Provider type
- Medicare and Medicaid
- First certified
- 1978-12-01
- Chain
- Priority Healthcare Group (14 facilities)
- Setting
- Urban
Part of Priority Healthcare Group
Priority Healthcare Group operates 14 nursing facilities across the United States. View all Priority Healthcare Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Gardens at West Shore using Google Maps.
Other public records
- Website says Transportation, 3 meals a day, pets allowed, secured outdoor area
- Workplace safety 1 OSHA workplace safety inspection since 2022, no violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What The Gardens at West Shore says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Provides transportation.
We assist residents with personal care tasks such as bathing, dressing, and mobility, as well as medication management, monitoring of chronic conditions, and transportation to off-site medical appointments.
(page, checked Oct 15, 2026) - 3 meals a day.
Our team provides fresh linens, housekeeping, laundry services, dietary guidance, and three nutritious meals a day, all thoughtfully prepared and served with care.
(page, checked Oct 15, 2026) - Pets allowed.
This facility is a pet friendly facility and the residents truly enjoy the pet visits.
(page, checked Oct 15, 2026) - Has a secured outdoor area.
Step outside and you’ll find spaces made for relaxation and connection: a spacious gazebo perfect for sunny afternoons, inviting seating areas for quiet moments or friendly chats, and four secure courtyards that offer a safe, open-air escape.
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Apr 1, 2022: monitoring inspection, partial (health). Case closed Jul 5, 2022. No violations cited. OSHA record. OSHA recorded the employer as The Gardens at West Shore.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Penn State Health Holy Spirit Medical Center, Camp Hill. 0.3 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- The Gardens at Camp Hill, Camp Hill. 0.3 miles away, straight line.
- Nearest home health agency office
- Shadai Home Health Services, Camp Hill. 1.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 17011 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Dcc Camp Hill Home, Camp Hill, 0.1 miles away, straight line (CMS rating 1 of 5 stars)
Fkc Camp Hill, Camp Hill, 0.1 miles away, straight line (CMS rating 3 of 5 stars)
Fkc Liberty Dialysis Camp Hill, Lemoyne, 1.1 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 17 Medicare hospices tell CMS they serve ZIP code 17011.
Gentiva, office in Camp Hill, 0.1 miles away, straight line (CMS family survey rating 3 of 5 stars)
Adoration Hospice, office in Camp Hill, 0.5 miles away, straight line (CMS family survey rating 3 of 5 stars)
Morning Star Hospice And Palliative Care Solutions, LLC, office in Harrisburg, 3.8 miles away, straight line - Nearest geriatric medicine practice
- The Milton S Hershey Medical Center Physicians Group, Hershey. 14.5 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Gardens at West Shore a good nursing home?
CMS gives The Gardens at West Shore an overall rating of 2 out of 5 stars, including 4/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Gardens at West Shore staffed?
The Gardens at West Shore reports 3.12 total nurse hours per resident per day, compared with the Pennsylvania average of 3.89.
Has The Gardens at West Shore had inspection problems?
Its most recent CMS inspection cited 9 deficiencies.
How many beds does The Gardens at West Shore have?
The Gardens at West Shore is certified for 309 beds.