Assisted Living
Northeast Counseling Services
320 S Franklin Street, Wilkes-barre, PA 18701 · Map
Licensed for 8 residents · NORTHEAST COUNSELING SERVICES
Northeast Counseling Services is a state-licensed assisted living community in Wilkes-barre, Pennsylvania. It is licensed for 8 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Northeast Counseling Services says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers behavioral support.
to promoting recovery, resilience, and wellness for individuals, families, and the community by providing comprehensive and effective behavioral health services through a caring, responsive partnership.
(page, checked Oct 12, 2026) - Provides transportation.
Group sessions are also offered as part of the program a few days per week and transportation is provided.
(page, checked Oct 15, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Sep 1, 2026. See the record
License
Active, 8 residents
Personal Care Home 231330, current license dated Feb 28, 2026. Licensee NORTHEAST COUNSELING SERVICES.
Nearest emergency room
1.7 miles
Wilkes-Barre General Hospital, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Northeast Counseling Services this community | 8 | Not published | Active | 3 reports, 0 violations (latest 0 reports) | |
| Allied Services Meade Street Residence | 0.9 mi | 76 | Not published | Active | 13 reports, 0 violations (latest 0 reports) |
| North Penn Manor | 1.4 mi | 80 | Not published | Active | 13 reports, 0 violations (latest report) |
| Serenity Care Kingston | 1.7 mi | 122 | Not published | Active | 18 reports, 0 violations (latest 0 reports) |
| Highland Park Senior Living | 2.1 mi | 160 | Not published | Active | 17 reports, 0 violations (latest report) |
State inspection record3 reports, 0 violations (latest 0 reports)
- Last inspection
- September 1, 2026
- Inspection reports
- 3 in the last three years
- Complaint or incident inspections
- 0 in the 0 most recent reports
- Violations cited
- 0 in the 0 most recent reports
- License
- Full, valid until February 28, 2027
Most recent reports DHS posted
- September 1, 2026: read the report on the state’s site
- March 24, 2026: read the report on the state’s site
- April 3, 2025: read the report on the state’s site
See every report on the state’s site →
What these terms mean
DHS inspects each personal care home and assisted living residence every year and investigates complaints and unusual incidents. Each inspection report lists the type of inspection, why it happened (for example renewal, complaint or incident), and each violation of the state rules (55 Pa. Code Chapter 2600 for personal care homes, 55 Pa. Code Chapter 2800 for assisted living residences) with the home’s plan of correction. A complaint inspection with no violations means DHS cited nothing at that visit. Violation titles are DHS’s own short names for each rule. A provisional license is issued when a home is in substantial but not complete compliance with the rules; a home can hold up to four in a row, six months each. When DHS gives notice of a fine, the fine is charged per resident per day only if the violation is not corrected by the deadline. Violation classes: Class I means a substantial probability of death or serious harm, Class II a substantial adverse effect on health, safety or well-being, Class III a minimal effect.
DHS posts a Licensing Inspection Summary for each inspection. Its directory notes that some results may not appear while its systems are being upgraded; if one is missing, contact the department. This community is licensed for 8 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Pennsylvania Department of Human Services, Bureau of Human Services Licensing, data as of October 15, 2026, showing the last three years. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee NORTHEAST COUNSELING SERVICES
- License type
- Personal Care Home
- License number
- 231330
- License status
- Active
- Current license dated
- 2026-02-28
- Licensed capacity
- 8
- Licensee
- NORTHEAST COUNSELING SERVICES
- County
- Luzerne County
Source: Pennsylvania state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Pennsylvania, and other programs
How Medicaid pays for care in Pennsylvania
- Home and Community-Based Services. Personal care homes and assisted living residences usually are not paid for by Medicaid, and most residents pay privately. Some residents also get home and community-based services. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.7 mi, nursing home 0.5 mi, pharmacy 0.1 mi
- Nearest hospital with an emergency room
- Wilkes-Barre General Hospital, Wilkes-Barre. 1.7 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Allied Services Center City Skilled Nursing, Wilkes Barre. 0.5 miles away, straight line.
- Nearest home health agency office
- Bayada Home Health Care, Inc., Wilkes Barre. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 18701 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fkc Wilkes Barre, Wilkes Barre, 3.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Fkc Freedom Center Of Wyoming Valley, Wilkes Barre, 3.5 miles away, straight line (CMS rating 5 of 5 stars)
Davita Wilkes Barre Dialysis, Wilkes Barre, 4.9 miles away, straight line - Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 18701.
Pathways Healthcare, office in Kingston, 1.5 miles away, straight line
Hospice Of The Sacred Heart, office in Moosic, 14.2 miles away, straight line (CMS family survey rating 5 of 5 stars)
Allied Services Hospice LLC, office in Clarks Summit, 18.8 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Post Acute Specialists LLC, Scranton. 18.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: Area protected by a levee from the 1% annual chance flood (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The current license dates from 2026. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- Who is here at night? Are they awake, or asleep and on call?
- Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
- Is it one flat rate, or does it rise with care needs?
- Can you help someone who needs two people to move, or a mechanical lift?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Pennsylvania Department of Human Services, Bureau of Human Services Licensing inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Northeast Counseling Services provide?
Northeast Counseling Services is licensed by the state of Pennsylvania for assisted living in Wilkes-barre, Pennsylvania. Its licensed capacity is 8 residents.
Does Lilisity rate Northeast Counseling Services?
No. We publish state licensing details for Northeast Counseling Services but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Northeast Counseling Services cost?
Assisted Living in Pennsylvania typically starts at $3,400 to $5,400 a month. Based on 108 communities that publish prices. These are area figures, not this community's price. Northeast Counseling Services does not publish its prices.
How do I contact Northeast Counseling Services?
Use Northeast Counseling Services's website, northeastcounseling.org, or visit at 320 S Franklin Street, Wilkes-barre, PA 18701.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid