Nursing home
Windsor Health & Rehabilitation Center
820 Cottage Street Ne, Salem, OR 97301 · Map
For profit - Limited Liability company · Part of Evergreen Healthcare Group (41 facilities) · 100 certified beds
Windsor Health & Rehabilitation Center is a Medicare-certified nursing home in Salem, Oregon. CMS rates it 4 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 5.23 hours per resident per day, above the Oregon average of 4.95. Its most recent inspection on Mar 14, 2025 cited 10 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Windsor Health & Rehabilitation Center compares
This facility vs. the Oregon and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Oregon avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 5.23 | 4.95 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.27 | 0.68 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 3.60 | 3.37 | 2.34 | above avg |
| Nursing staff turnover | 54.7% | 49.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 10.0 | 10.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Windsor Health & Rehabilitation Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Mar 17, 2026 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Mar 17, 2026 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 24, 2026 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 24, 2026 · Full report (PDF) - Potential for harm
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 24, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 24, 2026 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jul 3, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 14, 2025 · Full report (PDF) - Potential for harm
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Mar 14, 2025 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Mar 14, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 14, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Mar 14, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 820 Cottage Street Ne
Salem, OR 97301 - CMS certification #
- 385224
- Ownership
- For profit - Limited Liability company
- Certified beds
- 100
- Avg residents/day
- 47.6
- Provider type
- Medicare and Medicaid
- First certified
- 1991-07-03
- Chain
- Evergreen Healthcare Group (41 facilities)
- Setting
- Urban
Part of Evergreen Healthcare Group
Evergreen Healthcare Group operates 41 nursing facilities across the United States. View all Evergreen Healthcare Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Windsor Health & Rehabilitation Center using Google Maps.
Other public records
- Workplace safety 4 OSHA workplace safety inspections since 2016, 4 violations cited
- Emergency In FEMA's high-risk flood area (Zone AE)
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Dec 12, 2024: programmed (planned) inspection, complete (safety). Case closed May 19, 2025. 1 violation cited (1 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 317738800 - Windsor SNF Operations LLC.
Details
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Dec 12, 2024.
- Mar 9, 2023: programmed (planned) inspection, complete (safety). Case closed Mar 14, 2023. No violations cited. OSHA record. OSHA recorded the employer as 317732525 - Empres Healthcare Group INC. Matched by street address; the name OSHA recorded differs from the community's.
- Dec 12, 2018: programmed (planned) inspection, complete (safety). Case closed Aug 29, 2019. 3 violations cited (1 serious, 2 other). Penalties: $180 proposed, $180 now. OSHA record. OSHA recorded the employer as 317722774 - Evergreen Oregon Healthcare Salem LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Cited rule OAR. Penalty $180 proposed, $180 now. To be fixed by Feb 19, 2019.
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Mar 4, 2019.
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Mar 4, 2019.
- Jun 27, 2016: programmed (planned) inspection, complete (health). Case closed Jul 12, 2016. No violations cited. OSHA record. OSHA recorded the employer as 317713050 - Evergreen Oregon Healthcare Salem LLC. Matched by street address; the name OSHA recorded differs from the community's.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Salem Hospital, Salem. 0.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Tierra Rose Care Center, Salem. 2.4 miles away, straight line.
- Nearest home health agency office
- Assured Home Health, Salem. 1.0 mile away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Safeway. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 97301 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Glen Creek Dialysis, Salem, 1.1 miles away, straight line (CMS rating 2 of 5 stars)
Fmc West Salem, Salem, 1.3 miles away, straight line (CMS rating 1 of 5 stars)
Fmc Qci Salem, Salem, 2.4 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 21 Medicare hospices tell CMS they serve ZIP code 97301.
Willamette Vital Health, office in Salem, 1.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Solterra Hospice Corporation, office in Salem, 1.5 miles away, straight line
Serenity Hospice, office in Salem, 3.0 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Mid-Valley Healthcare Inc, Lebanon. 28.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone AE: 1% annual chance flood area (high risk); base flood elevation set; inside the regulatory floodway. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. (FEMA flood map)
- FEMA National Risk Index
- Overall: very high. By hazard: inland flooding relatively high, wildfire very low, tornado very low, heat wave relatively moderate, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Windsor Health & Rehabilitation Center a good nursing home?
CMS gives Windsor Health & Rehabilitation Center an overall rating of 4 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Windsor Health & Rehabilitation Center staffed?
Windsor Health & Rehabilitation Center reports 5.23 total nurse hours per resident per day, compared with the Oregon average of 4.95.
Has Windsor Health & Rehabilitation Center had inspection problems?
Its most recent CMS inspection cited 10 deficiencies.
How many beds does Windsor Health & Rehabilitation Center have?
Windsor Health & Rehabilitation Center is certified for 100 beds.