Nursing home
Willowbrook Post Acute
707 Sw 37Th Street, Pendleton, OR 97801 · Map
For profit - Limited Liability company · Part of Pacs Group (264 facilities) · 59 certified beds
Willowbrook Post Acute is a Medicare-certified nursing home in Pendleton, Oregon. CMS rates it 1 out of 5 stars overall (4/5 for staffing, 1/5 for health inspections). Nurse staffing is 4.28 hours per resident per day, below the Oregon average of 4.95. Its most recent inspection on Aug 22, 2025 cited 15 deficiencies.
- 2 fines totaling $80,796In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Willowbrook Post Acute compares
This facility vs. the Oregon and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Oregon avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.28 | 4.95 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.89 | 0.68 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.00 | 3.37 | 2.34 | below avg |
| Nursing staff turnover | 51.5% | 49.1% | 46.4% | above avg |
| Deficiencies cited, last inspection | 15.0 | 10.4 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $80,796, 2 total penalties.
What inspectors found at Willowbrook Post Acute
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Mar 19, 2026 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Mar 19, 2026 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Aug 22, 2025 · Full report (PDF) - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Aug 22, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Aug 22, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care Deficiencies · Aug 22, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 22, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Aug 22, 2025 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Aug 22, 2025 · Full report (PDF) - Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Aug 22, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Aug 22, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Aug 22, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 707 Sw 37Th Street
Pendleton, OR 97801 - CMS certification #
- 385201
- Ownership
- For profit - Limited Liability company
- Certified beds
- 59
- Avg residents/day
- 51.3
- Provider type
- Medicare and Medicaid
- First certified
- 1989-05-18
- Chain
- Pacs Group (264 facilities)
- Setting
- Rural
Part of Pacs Group
Pacs Group operates 264 nursing facilities across the United States. View all Pacs Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Willowbrook Post Acute using Google Maps.
Other public records
- Website says Transportation
- Workplace safety 1 OSHA workplace safety inspection since 2016, 1 violation cited
Full public records, with dates and sources
Care and services
From the community’s website
What Willowbrook Post Acute says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Provides transportation.
Transportation Assistance
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
We offer 24/7 personalized healthcare services and functional support within a beautiful, state-of-the-art facility featuring private and semi-private rooms.
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Mar 11, 2016: programmed (planned) inspection, complete (safety). Case closed Sep 28, 2016. 1 violation cited (1 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 317711671 - Care Center (willowbrook) INC.
Details
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by May 16, 2016.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- St Anthony Hospital, Pendleton. 1.0 mile away, straight line. CMS overall hospital rating: 3 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Regency Hermiston Nursing & Rehab Center, Hermiston. 26.7 miles away, straight line.
- Nearest home health agency office
- Good Shepherd Home Health, Hermiston. 26.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walmart Pharmacy. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 97801 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Davita Blue Mountain Kidney Center, Pendleton, 1.0 mile away, straight line (CMS rating 5 of 5 stars)
- Hospice
- 5 Medicare hospices tell CMS they serve ZIP code 97801.
Engrace Hospice, office in Pendleton, 1.0 mile away, straight line - Nearest geriatric medicine practice
- Kadlec Regional Medical Center, Kennewick. 40.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Pendleton, OR, risk to homes is greater than 78% of communities in Oregon and 92% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively high, wildfire relatively high, tornado very low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Willowbrook Post Acute a good nursing home?
CMS gives Willowbrook Post Acute an overall rating of 1 out of 5 stars, including 4/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Willowbrook Post Acute staffed?
Willowbrook Post Acute reports 4.28 total nurse hours per resident per day, compared with the Oregon average of 4.95.
Has Willowbrook Post Acute had inspection problems?
Its most recent CMS inspection cited 15 deficiencies.
How many beds does Willowbrook Post Acute have?
Willowbrook Post Acute is certified for 59 beds.