Nursing home
Umpqua Valley Nursing & Rehabilitation Center
525 W. Umpqua Street, Roseburg, OR 97471 · Map
For profit - Corporation · Part of Volare Health (16 facilities) · 118 certified beds
Umpqua Valley Nursing & Rehabilitation Center is a Medicare-certified nursing home in Roseburg, Oregon. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 5.26 hours per resident per day, above the Oregon average of 4.95. Its most recent inspection on Aug 22, 2025 cited 6 deficiencies.
- 1 fine totaling $8,824In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Umpqua Valley Nursing & Rehabilitation Center compares
This facility vs. the Oregon and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Oregon avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 5.26 | 4.95 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.72 | 0.68 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.71 | 3.37 | 2.34 | above avg |
| Nursing staff turnover | 42.3% | 49.1% | 46.4% | below avg |
| Deficiencies cited, last inspection | 6.0 | 10.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the August 22, 2025 inspection was corrected by October 2, 2025
Penalties in CMS records: 1 fine totaling $8,824, 1 total penalty.
What inspectors found at Umpqua Valley Nursing & Rehabilitation Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Aug 22, 2025 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Aug 22, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Aug 22, 2025 · Full report (PDF) - Potential for harm
Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care Deficiencies · Aug 22, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Aug 22, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 22, 2025 · Full report (PDF) - Potential for harm
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · May 17, 2024 · Full report (PDF) - Potential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · May 17, 2024 · Full report (PDF) - Potential for harm
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · May 17, 2024 · Full report (PDF) - Potential for harm
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · May 17, 2024 · Full report (PDF) - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · May 17, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · May 17, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 525 W. Umpqua Street
Roseburg, OR 97471 - CMS certification #
- 385143
- Ownership
- For profit - Corporation
- Certified beds
- 118
- Avg residents/day
- 77.9
- Provider type
- Medicare and Medicaid
- First certified
- 1979-09-01
- Chain
- Volare Health (16 facilities)
- Setting
- Rural
Part of Volare Health
Volare Health operates 16 nursing facilities across the United States. View all Volare Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Umpqua Valley Nursing & Rehabilitation Center using Google Maps.
Other public records
- Website says Respite stays, works with hospice, diabetes care, transportation
- Workplace safety 2 OSHA workplace safety inspections since 2018, 5 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Umpqua Valley Nursing & Rehabilitation Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite care
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
When someone is facing a life-limiting or serious illness, our personalized hospice and palliative services can provide residents and their families the comfort and respect they deserve.
(page, checked Oct 12, 2026) - Offers diabetes care.
Diabetes management services
(page, checked Oct 12, 2026) - Provides transportation.
Transportation to medical appointments
(page, checked Oct 12, 2026) - Apartment types named: private room.
Private rooms are available for individuals during their transition from the hospital to their home.
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Mar 26, 2026: complaint inspection, partial (health). Case open. 2 violations cited (2 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 317743668 - Umpqua River Nursing & Rehab LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Other than serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(e)(1)(i)). Penalty $0 proposed, $0 now. To be fixed by Mar 26, 2026.
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Mar 26, 2026.
- Nov 20, 2018: programmed (planned) inspection, complete (safety). Case closed May 13, 2019. 3 violations cited (2 serious, 1 other). Penalties: $280 proposed, $280 now. OSHA record. OSHA recorded the employer as 317722556 - Avalon Health Care Umpqua Valley LLC.
Details
- Serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(g)(1)). Penalty $280 proposed, $280 now. To be fixed by Nov 20, 2018.
- Serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Nov 20, 2018.
- Other than serious: Cited rule 1910.244(a)(1)(ii). Penalty $0 proposed, $0 now. To be fixed by Nov 20, 2018.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Mercy Medical Center, Roseburg. 1.7 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Rose Haven Nursing Center, Roseburg. 1.0 mile away, straight line.
- Nearest home health agency office
- Amedisys Home Health Care, Roseburg. 1.0 mile away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 97471 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Davita Roseburg Mercy Dialysis, Roseburg, 1.4 miles away, straight line (CMS rating 1 of 5 stars)
Innovative Renal Care Roseburg, Roseburg, 1.7 miles away, straight line - Hospice
- 4 Medicare hospices tell CMS they serve ZIP code 97471.
Amedisys Hospice Care, office in Roseburg, 0.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Mercy Medical Center Hospice, office in Roseburg, 1.7 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Peacehealth Medical Group, Eugene. 60.9 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding very high, wildfire relatively low, tornado very low, heat wave relatively moderate, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Umpqua Valley Nursing & Rehabilitation Center a good nursing home?
CMS gives Umpqua Valley Nursing & Rehabilitation Center an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Umpqua Valley Nursing & Rehabilitation Center staffed?
Umpqua Valley Nursing & Rehabilitation Center reports 5.26 total nurse hours per resident per day, compared with the Oregon average of 4.95.
Has Umpqua Valley Nursing & Rehabilitation Center had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Umpqua Valley Nursing & Rehabilitation Center have?
Umpqua Valley Nursing & Rehabilitation Center is certified for 118 beds.