Lilisity

Nursing home

Umpqua Valley Nursing & Rehabilitation Center

525 W. Umpqua Street, Roseburg, OR 97471 · Map
For profit - Corporation · Part of Volare Health (16 facilities) · 118 certified beds

Medicare and Medicaid certified
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Umpqua Valley Nursing & Rehabilitation Center is a Medicare-certified nursing home in Roseburg, Oregon. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 5.26 hours per resident per day, above the Oregon average of 4.95. Its most recent inspection on Aug 22, 2025 cited 6 deficiencies.

3 out of 5Overall CMS rating
3 out of 5Health inspections
4 out of 5Staffing
118 bedsCertified beds
  • 1 fine totaling $8,824In CMS records: 1 total penalty.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating3/5
Health inspections3/5
Staffing4/5
Quality measures4/5
Long-stay quality3/5
Short-stay quality4/5

How Umpqua Valley Nursing & Rehabilitation Center compares

This facility vs. the Oregon and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityOregon avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)5.264.953.89above avg
RN staffing (hrs/resident/day)0.720.680.68above avg
Aide staffing (hrs/resident/day)3.713.372.34above avg
Nursing staff turnover42.3%49.1%46.4%below avg
Deficiencies cited, last inspection6.010.49.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

5.26Total nurse hrs/resident/day
0.72RN hrs/resident/day
0.84LPN hrs/resident/day
3.71Aide hrs/resident/day
4.61Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff42.3%
Registered nurses35.7%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Aug 22, 2025Most recent inspection
6Deficiencies found
28Health inspection score
1Fines
  • Every deficiency from the August 22, 2025 inspection was corrected by October 2, 2025

Penalties in CMS records: 1 fine totaling $8,824, 1 total penalty.

What inspectors found at Umpqua Valley Nursing & Rehabilitation Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies · Aug 22, 2025 · Full report (PDF)
  • Potential for harm

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Environmental Deficiencies · Aug 22, 2025 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Aug 22, 2025 · Full report (PDF)
  • Potential for harm

    Provide or get specialized rehabilitative services as required for a resident.

    Quality of Life and Care Deficiencies · Aug 22, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Aug 22, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 22, 2025 · Full report (PDF)
  • Potential for harm

    Implement a program that monitors antibiotic use.

    Infection Control Deficiencies · May 17, 2024 · Full report (PDF)
  • Potential for harm

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Pharmacy Service Deficiencies · May 17, 2024 · Full report (PDF)
  • Potential for harm

    Post nurse staffing information every day.

    Nursing and Physician Services Deficiencies · May 17, 2024 · Full report (PDF)
  • Potential for harm

    Observe each nurse aide's job performance and give regular training.

    Nursing and Physician Services Deficiencies · May 17, 2024 · Full report (PDF)
  • Potential for harm

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Nursing and Physician Services Deficiencies · May 17, 2024 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · May 17, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
525 W. Umpqua Street
Roseburg, OR 97471
CMS certification #
385143
Ownership
For profit - Corporation
Certified beds
118
Avg residents/day
77.9
Provider type
Medicare and Medicaid
First certified
1979-09-01
Chain
Volare Health (16 facilities)
Setting
Rural

Part of Volare Health

Volare Health operates 16 nursing facilities across the United States. View all Volare Health facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Umpqua Valley Nursing & Rehabilitation Center using Google Maps.

Other public records

  • Website says Respite stays, works with hospice, diabetes care, transportation
  • Workplace safety 2 OSHA workplace safety inspections since 2018, 5 violations cited
Full public records, with dates and sources

Care and services

From the community’s website

What Umpqua Valley Nursing & Rehabilitation Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers respite or short-term stays. Respite care (page, checked Oct 12, 2026)
  • Offers hospice care on site or works with hospice providers. When someone is facing a life-limiting or serious illness, our personalized hospice and palliative services can provide residents and their families the comfort and respect they deserve. (page, checked Oct 12, 2026)
  • Offers diabetes care. Diabetes management services (page, checked Oct 12, 2026)
  • Provides transportation. Transportation to medical appointments (page, checked Oct 12, 2026)
  • Apartment types named: private room. Private rooms are available for individuals during their transition from the hospital to their home. (page, checked Oct 12, 2026)

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Mar 26, 2026: complaint inspection, partial (health). Case open. 2 violations cited (2 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 317743668 - Umpqua River Nursing & Rehab LLC. Matched by street address; the name OSHA recorded differs from the community's.
    Details
    • Other than serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(e)(1)(i)). Penalty $0 proposed, $0 now. To be fixed by Mar 26, 2026.
    • Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Mar 26, 2026.
  • Nov 20, 2018: programmed (planned) inspection, complete (safety). Case closed May 13, 2019. 3 violations cited (2 serious, 1 other). Penalties: $280 proposed, $280 now. OSHA record. OSHA recorded the employer as 317722556 - Avalon Health Care Umpqua Valley LLC.
    Details
    • Serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(g)(1)). Penalty $280 proposed, $280 now. To be fixed by Nov 20, 2018.
    • Serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Nov 20, 2018.
    • Other than serious: Cited rule 1910.244(a)(1)(ii). Penalty $0 proposed, $0 now. To be fixed by Nov 20, 2018.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
Mercy Medical Center, Roseburg. 1.7 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
Rose Haven Nursing Center, Roseburg. 1.0 mile away, straight line.
Nearest home health agency office
Amedisys Home Health Care, Roseburg. 1.0 mile away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 97471 as micropolitan (micropolitan core).
Dialysis within 15 miles
Davita Roseburg Mercy Dialysis, Roseburg, 1.4 miles away, straight line (CMS rating 1 of 5 stars)
Innovative Renal Care Roseburg, Roseburg, 1.7 miles away, straight line
Hospice
4 Medicare hospices tell CMS they serve ZIP code 97471.
Amedisys Hospice Care, office in Roseburg, 0.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Mercy Medical Center Hospice, office in Roseburg, 1.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Peacehealth Medical Group, Eugene. 60.9 miles away, straight line. 2 geriatric medicine doctors listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: inland flooding very high, wildfire relatively low, tornado very low, heat wave relatively moderate, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026See above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here relatively low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Umpqua Valley Nursing & Rehabilitation Center a good nursing home?

CMS gives Umpqua Valley Nursing & Rehabilitation Center an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Umpqua Valley Nursing & Rehabilitation Center staffed?

Umpqua Valley Nursing & Rehabilitation Center reports 5.26 total nurse hours per resident per day, compared with the Oregon average of 4.95.

Has Umpqua Valley Nursing & Rehabilitation Center had inspection problems?

Its most recent CMS inspection cited 6 deficiencies.

How many beds does Umpqua Valley Nursing & Rehabilitation Center have?

Umpqua Valley Nursing & Rehabilitation Center is certified for 118 beds.