“I'm really happy here. Management is always there to help, and I've always gone away satisfied. The entire staff is amazing, and residents talk about it all the time. The food tastes great, and the activities director goes out of her way to make sure we have interesting things to do. The pool and exercise programs are tremendous. When I need a repair done now, maintenance is here within an hour or so. Walking down the hallway, everybody's talking and laughing; it's a light, relaxed atmosphere. I've already recommended it to others.”





What residents and families say
Senior Living Alliance interviews named residents and family members by phone and records each call. Every testimonial is dated and published as given. How we verify
“We're very happy here. The management team is on top of things, has our best interests in mind, and the director holds a biweekly gathering where you can ask her anything. We just moved from a city with superb restaurants, and the food is outstanding, especially the nightly specials. The servers know us all by name, and we consider them friends. There's something for everybody, from mini golf to pool classes, and the art studio is an invaluable asset for my oil painting. We recommend it to a lot of people.”
“I think the biggest asset here is the management and the people they hire. In all my time here, there has never been an employee who wasn't pleasant, helpful and someone you could actually make friends with. It's a beautiful facility, and everybody who visits says maybe they'd like to move in. The food is great and I've never had a bad meal. There's something to do every day, plus a hairdresser, a manicurist and grocery trips. This one is special, and they do a darn good job.”
“I thoroughly enjoy it here and am quite content. Management is doing a good job; they listen and get things done. I like the food very much. I've been here a few years and I'm not bored yet, there are always options, and the servers are very nice. I go to the movies and the pool, and there's a lot to do. My housekeeper is very nice, and maintenance has been very timely. I would recommend it.”
“I chose this community because it offered so much more than any other place, and I really love it here. Everything is under control and well managed. The food, the variety, and the service are all great. I enjoy all the activities, and I can't even do everything that happens every day. The housekeeping staff is friendly and efficient, and maintenance hung my pictures and put together a stool. The common areas are beautiful, well maintained, and inviting. It's worth it to me.”
“I really like it here; we love our apartment. The executive director is fantastic, caring, and out with us a lot. We love the food, and the servers are like family who go out of their way to help. There's always something to do, and the variety is incredible. Maintenance comes and fixes things, and the common areas are beautiful. The concierge staff are so helpful, kind, and positive. I've lived in community living for 15 years, and this is really nice.”
“I really like the people, and they encourage us to get together, so I think it's a good place. I can't believe how easily you can get in touch with the office; when I asked directly, they knocked themselves out and showed me everything. The food is very good with lots of choices. The activities director is wonderful and helped me start a Rummikub game. Maintenance came right in to fix things. The bar is really fun, and I've already recommended it to friends.”
“The management team is incredibly friendly and always available to help, making me feel right at home. The dining options are excellent, with a great variety and wonderful staff. My apartment is clean and feels brand new, and I feel safe and comfortable here. Overall, I would highly recommend this place to anyone looking for a welcoming community.”
“The management team is always available and genuinely helpful, which makes a big difference. The dining options are fantastic, with a great variety and daily specials that keep things exciting. The activities offered are diverse and engaging, thanks to an enthusiastic activity director. Overall, I feel safe and comfortable here, and I would definitely recommend this place to others!”
“I am thrilled with my experience. The staff are incredibly kind and attentive, making her feel right at home for the past four and a half years. The variety of activities keep me engaged, and the dining options are praised by many. Overall, it’s a welcoming place that truly enhances my quality of life. Highly recommend!”
“I am perfectly satisfied with the price, and the services that I'm receiving. The management are very efficient people. I've never had them not do something they said they would do and I've always had them there when I needed them. Plus, I go down to all kinds of activities and have never disliked any of the food they've given me. I think the only thing I would say is, if I had to do it over again, this is the best place I would get to go.”
“I would recommend it immediately to any of my friends that can afford it. I am very happy here and living here, is wonderful. The people who run this place and help in maintenance are wonderful. This is a very special place. I'm surprised. This is not what I expected, but it is very nice. The people are nice the food is nice. Jordan the cleaner is wonderful. He is just a nice person. The people that work here are wonderful and I've never been so happy.”
“The management is very efficient and thorough in communicating what is going on. The food here is delicious, the chef is just excellent at what he prepares!”
“We chose this community because of the building itself. The spaciousness of the facility, the common areas, the food quality and also the administrative staff. I have dealt with three of the main people and they have been amazing. They are very personable and always available and always have given us good answers to our questions and especially Kimberly, who was the first person that gave us the tour and she is amazing as well. The food is amazing and the dining facility and the bar is super nice. The activities are a big plus for my mother. There is quite a nice selection and she has attended a lot of them. She loves the activities and loves the activity director. She works very hard and has a challenging job. I would definitely recommend the community to others.”
“I live at the community. I'm content with what I pay and I'm satisfied with my accommodations. Management is always courteous, very helpful, and always take their time with me. I'm happy with the food I get and think it's good. The activity person comes up with good programs, I like her and when I do participate in things, I enjoy them. The housekeeper I have is very good. The maintenance staff help me out and they're very patient with me. I feel safe, comfortable, and I'm happy here.”
“The staff here is very approachable, the atmosphere is good and everyone treats one another like we are part of a big family. We couldn't be happier. We have never had a bad meal here, there are so many activities going on here that we can't take advantage of everything and they do a very good job cleaning and keeping this community looking inviting and beautiful. Overall, we are as happy as two clams can be at high tide.”
“Our enrichment program director is awesome. Both Brie and Angela keep us busy, and our activities are fantastic and top notch. There's a variety so it suits everyone. Everyone who wants to participate can participate. I love it. I'm a very active person so I'm kept really busy and I love it. And the service for the dining is great. We have wonderful aldies who serve us and they are fantastic. We feel at home and with family.”
“I live at the community and I'm happy here. Management is very interactive, informative, honest with their answers if we ask them something, willing to put into action our suggestions if they are within their range of concerns of keeping us happy, and always asking for our opinion on different things. The food is always excellent and the menu is always good. The activities are fun and there is a variety of things going on. The housekeeper is always regularly here and I actually kind of love her. Maintenance staff has always been responsive and the building looks good. I feel safe and comfortable here.”
“This place is run like a spectacular situation. They are so organized and things seem to come off without a hitch and they anticipate our needs.The food is terrific and the service in the dining area is wonderful. There is certainly an array of activities to do and the special events that they put on are great.I would definitely recommend it and in fact we have already to a couple of other friends of ours.”
“It is the perfect community. The management is visible, there are three different dining facilities here and in all three the service is good. The quality of the food is very good as well. In regards to the activities, there is something for everyone.I am satisfied with all of the offerings. There are three days per week that you can get transportation for medical appointment which I think is great. I have a woman housekeeper and everything that she does she does very well and with maintenance, I have never had an issue that wasn't taken care of immediately. The building is clean and there is no litter and no garbage inside or outside.”
About the community
Written by Pilot Butte
In the heart of Bend near its namesake butte, Touchmark at Pilot Butte brings resort living to independent retirement: three dining venues including the ALX Restaurant and The Wally Bar, a rooftop deck with three firepits and sunset views, and an indoor pool with mountain murals. Voted Best Retirement Community in Source Weekly's Best of Central Oregon two years running, with cottage homes coming soon.
- Three dining venues: ALX Restaurant, Café Liz, and The Wally Bar
- Rooftop deck with three firepits and Cascade sunset views
- Indoor heated pool, hydro spa, and Finlandia dry sauna
- Salon, Clifton's Barbershop, and Grab-and-Go market on site
- Best of Central Oregon winner, 2023 and 2024
Life at Pilot Butte
Dining
Meals are made to order from seasonal menus that use locally sourced ingredients and cover a range of dietary needs. Dining venues include Cafe Liz, The Wally Bar and The ALX, along with outdoor patios. Through the Choice Dining program, independent living residents receive a monthly dining credit they can use at any venue, for guest meals, in-home dining or private events.
Activities
The Health & Fitness Club offers small-group classes led by certified instructors, along with garden walks and gentle stretching. The calendar can include group fitness, guest speakers, live music, creative workshops and trips to local galleries, and it is shaped by residents. Daily life follows Touchmark's Full Life Wellness & Life Enrichment Program.
Three Dining VenuesThe full-service ALX Restaurant, Café Liz for coffee and light breakfast, and The Wally Bar.
Rooftop DeckThree firepits, luxury seating, and some of the best sunset views in Bend.
Pool, Spa & SaunaAn indoor heated pool with towel service, hydro spa, dry sauna, and a yoga and Pilates studio.
The Best of BendMinutes from Pilot Butte trails, Mount Bachelor skiing, and downtown's restaurants and arts scene.
Amenities
- Fitness room
- Pool
- Theater
- Cafe Liz
- The Wally Bar
- The ALX
- JB Gaming Lounge
- Library
- Salon
- Clifton Barber Shop
- Roof deck
- Walking paths
Meet the team
Floor plans
8 layouts from Pilot Butte’s website. Sizes and prices are as the community lists them; ask which are available now.
Prices
This community does not publish its prices.
Area costs
How this page is paid for. Lilisity is operated by Senior Living Alliance. Pilot Butte is a member and pays SLA for its resident and family interview program. Payment never changes a testimonial, a rating or the order of search results. The description, features and photos come from the community. Testimonials come from SLA phone interviews. Prices, license details and inspections come from the community’s published rates and public records. How we verify testimonials · How we are paid
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
Public recordsLicensee Touchmark
Lilisity has no state care license on file for Pilot Butte, so there is no state license or inspection record for it. This listing comes from public records. Listed by the operator's website (Touchmark (operator website)); Senior Living Alliance member records.
- Type
- Independent living
- Managed by
- Touchmark
- County
- Deschutes County
- the operator's website (Touchmark (operator website)) (as of Oct 17, 2026)
- Senior Living Alliance member records (as of Oct 17, 2026)
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- What does the base rate include, and when did rates last go up?
- What does the monthly fee include, and what costs extra?
- If care needs change, what help can be added here, and who provides it?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked8 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Oregon Department of Human Services, Long-Term Care Licensing inspection records | Oct 15, 2026 | Nothing on record |
| Oregon Medicaid provider list | Sep 9, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 10 questions families ask
What is included in independent living at Touchmark at Pilot Butte?
Residents enjoy maintenance-free living, Choice Dining, wellness programs, social activities, and access to on-site amenities: all designed to support an active and engaged lifestyle. Utilities, basic cable, housekeeping, and home and grounds maintenance are taken care of.
Is independent living the right choice for me?
Independent living is ideal for those who want the freedom of a private home with the convenience of community living. If you're looking to stay active, meet new people, and enjoy a maintenance-free lifestyle, this may be the perfect fit.
Are pets allowed at Touchmark at Pilot Butte?
Yes, Touchmark welcomes pets. Residents can have up to two pets, each weighing 30 pounds or less, and the community offers pet-friendly fenced areas. All pets must be housebroken and well-behaved.
How large are the homes at Touchmark at Pilot Butte?
Floor plans range from spacious studios to one- and two-bedroom apartment homes, some with dens. Homes feature full kitchens with quartz countertops and stainless-steel appliances, washers and dryers, walk-in showers or tubs, and a patio or balcony.
What happens if I need more support in the future?
If your needs change, the Touchmark team is happy to discuss additional services and care options. Knowledgeable retirement counselors can also help you and your family talk through what should come next.
What type of housing does Pilot Butte provide?
Pilot Butte is an independent living community in Bend, Oregon. Lilisity has no state care license on file for Pilot Butte, so there is no state license or inspection record for it.
Who operates Pilot Butte?
Pilot Butte is operated by Touchmark.
Does Pilot Butte have verified testimonials?
Yes. 20+ residents and family members have shared testimonials about Pilot Butte through phone interviews verified by Senior Living Alliance.
How much does Pilot Butte cost?
Independent Living in Oregon typically starts at $3,200 to $5,600 a month. Based on 36 communities that publish prices. These are area figures, not this community's price. Pilot Butte does not publish its prices.
How do I contact Pilot Butte?
Use Pilot Butte's website, touchmark.com/senior-living/or/bend/touchmark-at-pilot-butte, or visit at 1125 NE Watt Way, Bend, OR 97701.
Senior Living Alliance member. Pilot Butte is a member. Members pay SLA for its resident and family interview program. Payment never changes a testimonial or what appears on this page. How we are paid
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