Assisted Living and Memory Care
The Arbor at Avamere Court
450 Claggett Court N, Keizer, OR 97303 · Map
Licensed for 49 residents
The Arbor at Avamere Court is a state-licensed assisted living, memory care community in Keizer, Oregon. It is licensed for 49 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Memory Care | $7,515 /mo | Oct 12, 2026 |
Area costs
Care and services
From the community’s website
What The Arbor at Avamere Court says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers hospice care on site or works with hospice providers.
Get full-rounded care for your loved one at The Arbor at Avamere Court Memory Care, where we work with home health, hospice, and other practitioners to help meet each resident’s needs.
(page, checked Oct 15, 2026) - Provides transportation.
In-house transportation
(page, checked Oct 12, 2026) - Community fee: charged.
Community fee: $3,000 1-time
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Aug 19, 2026. See the record
License
Active, 49 residents
Residential Care Facility (Memory Care endorsement) 50R414.
State inspection record35 deficiencies, 68 violations
- Last inspection
- August 19, 2026
- Inspections
- 10, 35 deficiencies cited
- Substantiated abuse
- 38
- Substantiated licensing violations
- 30
- Regulatory actions
- 2
- Fines assessed
- $29,626.00 (38 violations)
License conditions and other regulatory actions
- March 23, 2026 to May 8, 2026: License Condition, Failed to use an ABST RCFCD26-00274; incident: CALMS - 00104272
The facility failed to implement and maintain an Acuity-Based Staffing Tool in accordance with OAR 411-054-0037(1-7).
Rules: 411-054-0037 (Acuity-Based Staffing Tool) - August 14, 2023 to November 7, 2024: License Condition, Failed to staff as indicated by ABST RCFCD23-00933; incident: OR0004009100
The facility failed to fully implement an Acuity Based Staffing Tool in accordance with OAR 411-054-0037.
Rules: 411-054-0037 (Acuity-Based Staffing Tool)
Inspections
- August 19, 2026: Re-Licensure, 5 deficiencies cited report
- C0420: Fire and Life Safety: Safety severity level 2, scope L2 Widespread
- C0422: Fire and Life Safety: Training for Residents severity level 2, scope L2 Widespread
- Z0142: Administration Compliance severity level 2, scope L2 Widespread
- Z0155: Staff Training Requirements severity level 2, scope L2 Pattern
- Z0176: Resident Rooms severity level 2, scope L2 Widespread
- August 13, 2026: Kitchen, 2 deficiencies cited report
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- Z0142: Administration Compliance severity level 2, scope L2 Widespread
- September 8, 2025: Kitchen, 3 deficiencies cited report
- C0160: Reasonable Precautions severity level 2, scope L2 Isolated
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- C0455: Inspections and Investigation: Insp Interval severity level 2, scope L2 Widespread
- Z0142: Administration Compliance severity level 2, scope L2 Widespread
- October 24, 2024: Re-Licensure, 8 deficiencies cited report
- C0305: Systems: Resident Right to Refuse severity level 2, scope L2 Isolated
- C0510: General Building Exterior severity level 2, scope L2 Widespread
- C0513: Doors, Walls, Elevators, Odors severity level 2, scope L2 Widespread
- C0613: General Building: Doors-Walls, Cleanable severity level 2, scope L2 Widespread
- H1510: Individual Rights Settings: Privacy, Dignity severity level 2, scope L2 Pattern
- Z0142: Administration Compliance severity level 2, scope L2 Widespread
- Z0162: Compliance with Rules Health Care severity level 2, scope L2 Isolated
- Z0164: Activities severity level 2, scope L2 Widespread
- October 15, 2024: Kitchen, 2 deficiencies cited report
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- Z0142: Administration Compliance severity level 2, scope L2 Widespread
Show all 10
- April 25, 2024: Licensure Complaint, 2 deficiencies cited report
- C0360: Staffing Requirements and Training: Staffing severity level 2, scope L2 Isolated
- C0511: General Building Interior severity level 2, scope L2 Isolated
- December 20, 2023: State Licensure, 0 deficiencies cited report
- C0000: Comment severity level 0
- June 15, 2023: Complaint Investig., 2 deficiencies cited report
- C0010: Licensing Complaint Investigation severity level 2, scope L2 Isolated
- C0360: Staffing Requirements and Training: Staffing severity level 2, scope L2 Isolated
- C0361: Acuity-Based Staffing Tool severity level 2, scope L2 Widespread
- December 13, 2022: State Licensure, 0 deficiencies cited report
- C0000: Comment severity level 0
- October 18, 2021: Validation, 11 deficiencies cited report
- C0000: Comment severity level 0
- C0252: Resident Move-In and Eval: Res Evaluation severity level 2, scope L2 Pattern, corrected March 6, 2022
- C0260: Service Plan: General severity level 2, scope L2 Pattern, corrected December 19, 2021
- C0262: Service Plan: Service Planning Team severity level 2, scope L2 Pattern, corrected December 19, 2021
- C0270: Change of Condition and Monitoring severity level 2, scope L2 Isolated, corrected December 19, 2021
- C0280: Resident Health Services severity level 2, scope L2 Isolated, corrected December 19, 2021
- C0303: Systems: Treatment Orders severity level 2, scope L2 Pattern, corrected December 19, 2021
- C0330: Systems: Psychotropic Medication severity level 2, scope L2 Pattern, corrected December 19, 2021
- C0340: Restraints and Supportive Devices severity level 2, scope L2 Isolated, corrected March 6, 2022
- C0455: Inspections and Investigation: Insp Interval severity level 2, scope L2 Pattern, corrected April 4, 2022
- Z0155: Staff Training Requirements severity level 2, scope L2 Widespread, corrected April 4, 2022
- Z0162: Compliance With Rules Health Care severity level 2, scope L2 Pattern, corrected March 6, 2022
- Z0165: Behavior severity level 2, scope L2 Isolated, corrected December 19, 2021
Substantiated abuse or neglect
- December 21, 2025: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to implement effective interventions and provide adequate supervision despite the Alleged Victim’s (AV) known high fall risk and documented history of falls. On 12/21/25, AV sustained an unwitnessed fall, resulting in a head injury with a baseball-sized hematoma and multiple abrasions to the upper left eyebrow. Based on facility documentation and interviews, AV had experienced eight falls in 2025 prior to temporarily transferring to this facility on 12/10/25 and was known to place themself on the floor. The facility’s failure to provide appropriate supervision and fall-prevention measures resulted in multiple unwitnessed falls, causing unreasonable discomfort to AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- December 12, 2025: Failed to provide safe environment Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
On December 19, 2025, ODHS Adult Protective Services (APS) completed investigation #00445195 and issued a written investigation report, which is incorporated here by reference. Alleged Victim (AV) and Witness 1 (W1) both live at Respondent’s facility. On December 12, 2025, the facility failed to adequately monitor and separate W1 and AV despite their known history of resident-to-resident altercations. W1 and AV had multiple conflicts between October 18, 2025, and November 7, 2025, with escalating frequency. During the December 12, incident, AV made a comment as W1 passed in the dining room, prompting W1 to pour coffee on AV. The facility failed to develop sufficient interventions and appropriately monitor W1 and AV to mitigate known risks, resulting in unreasonable discomfort to AV, which is a violation of resident rights, is considered neglect of care which constitutes abuse.
- November 22, 2025: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to implement effective interventions and provide appropriate supervision despite the Alleged Victim’s (AV) known history of falls. AV experienced multiple falls over a two-day period, including one fall on November 21, 2025, and two additional falls on November 22, 2025. During one of these incidents, AV sustained a bump to the left side of the forehead after striking the ground. The lack of appropriate oversight and failure to implement necessary fall-prevention measures resulted in avoidable injury and unreasonable discomfort to AV. The facility's failure to properly care plan for AV's fall risk is a violation of resident rights, is considered neglect of care and constitutes abuse.
- November 9, 2025: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
On November 9, 2025, Alleged Victim (AV) and Witness 1 (W1) were involved in a resident-to-resident altercation during which W1 struck AV in the face, resulting in a visible red mark. Facility documentation and staff interviews indicate that W1 has a history of behavioral incidents and is care-planned to receive appropriate supervision when in proximity to other residents. At the time of the incident, both AV and W1 were in the dining room without the required level of supervision to mitigate known safety risks. The facility’s failure to adequately supervise W1 and intervene to prevent the altercation resulted in unreasonable discomfort and physical harm to AV which is a violation of resident rights is considered neglect of care which constitutes abuse.
- November 7, 2025: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
On November 7, 2025, Alleged Victim (AV) and Witness 1 (W1) were involved in a resident-to-resident altercation during which W1 struck AV in the face, causing a visible red mark. Facility documentation and staff interviews show that W1 has a history of behavioral incidents and is care-planned to receive appropriate supervision when near other residents. As of October 20, 2025, AV’s care plan required that AV be separated from W1 while in the dining room as an intervention to mitigate known safety risks. At the time of the incident, both AV and W1 were in the dining room without the level of supervision needed to implement these care-plan interventions and protect resident safety. The facility’s failure to provide adequate supervision of W1 and to intervene to prevent the altercation resulted in unreasonable discomfort and physical harm to AV which is a violation of resident rights is considered neglect of care which constitutes abuse.
Show all 38
- November 7, 2025: Failed to provide a safe medication administration system Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
On January 27, 2026, ODHS Adult Protective Services (APS) completed investigation #00438350 and issued a written investigation report, which is incorporated here by reference. Alleged Victim (AV) lived at Respondent’s facility. Facility staff is responsible to administer AV"s medications as prescribed. On or about November 7, 2025, the Alleged Victim (AV), received an incorrect dose of prescribed medication. Facility staff were responsible for administering AV’s medications as ordered. AV was prescribed 1 mg of an anxiety/agitation medication but was instead administered 2 mg. As a result of the medication error, AV experienced three falls on the same day in which one of these falls caused AV to sustain a hematoma to the forehead. The facility's failure to provide a safe medication administration system to mitigate risks resulted in AV experiencing unreasonable and unnecessary discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- October 20, 2025: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,125.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General); 411-054-0040 (Change of Condition and Monitoring)State’s findings
On January 27, 2026, ODHS Adult Protective Services (APS) completed investigation #00434112 and issued a written investigation report, which is incorporated here by reference. The Alleged Victim (AV) resided at the Respondent’s facility. The facility failed to implement and consistently follow progressive, appropriate, and effective fall-prevention interventions to mitigate AV’s known fall risk. On or about October 20, 2025, AV sustained abrasions to both knees after falling in the bathroom. Based on facility documentation and interviews, AV had a significant fall history prior to incident, experiencing more than 20 falls since May 2025, several of which resulted in injuries. These repeated failures to provide adequate supervision and interventions caused multiple unwitnessed falls, unreasonable discomfort, which is a violation of resident rights., is considered neglect of care and constitutes abuse.
- September 5, 2025: Failed to assist with toileting Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $1,000.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
On September 5, 2025, ODHS Adult Protective Services (APS) initiated investigation #00424646 and issued a written investigation report, which is incorporated here by reference. Alleged Victim (AV) lived at Respondent’s facility and required assistance with toileting due to physical and/or cognitive limitations. According to facility documentation and staff interviews, AV was left in soiled briefs on multiple occasions throughout September 2025. These incidents were not isolated and reflect a pattern of inadequate care. The failure to respond to AV’s toileting needs in a timely and consistent manner caused AV to experience continued unreasonable discomfort, which is a violation of resident rights, is considered neglect of care which constitutes abuse.
- September 5, 2025: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $1,000.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
On September 5, 2025, ODHS Adult Protective Services (APS) initiated investigation #00424646 and issued a written investigation report, which is incorporated here by reference. Alleged Victim (AV) lived at Respondent’s facility. On September 4, 2025, the Alleged Victim (AV), who has a documented history of falls, experienced an unwitnessed fall while seated in his/her recliner. AV's fall resulted in physical injuries including a hematoma on the forehead, and skin tears to the left elbow and left knee. AV’s care plan included specific fall prevention interventions, notably the placement of a chair sensor in AV’s recliner to alert staff when AV attempted to stand or move. The facility failed to ensure that this intervention was properly implemented. The absence or malfunction of the chair sensor contributed to the lack of timely supervision and response, resulting in AV’s fall and subsequent injuries. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
- September 1, 2025: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
On or about September 1, 2025, Witness 1 (W1) punched Alleged Victim (AV) in the shoulder when AV did not move as W1 had asked. Based on facility documentation and interviews, W1 has a known history of having altercations with other residents and will have violent outbursts towards other residents without warning. W1 is care planned to be within staff's eyesight when W1 is in common area and if staff are to leave common area, W1 is to be redirected back to his/her room. At time of incident, there were no staff present when W1 was in the hallway when the altercation took place with W1 and AV. The facility failed to appropriately monitor Witness 1 (W1) according to his/her known behavior and prior altercations at time of incident. The failure resulted in a physical altercation and causing unreasonable discomfort to the AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- February 27, 2025: Failed to assist with toileting Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to provide appropriate services according to the Alleged Victim’s (AV) care needs and wound care. On or about January 20, 2025, AV was observed with extensive encrusted feces in AV's peri area, including to AV's peri wound, that could not be washed off after multiple attempts, so AV's pubic hair was cut for a sterile catheter change. On February 27, 2025, AV was observed with dried feces on his/her bottom, thighs, and some in the catheter area. Based on facility documentation and interviews, AV is care planned for assistance with catheter/peri care once every shift and after every bowel movement. By failing to ensure that AV was properly cleansed after toileting, resulted in AV suffered a serious loss of personal dignity and unreasonable discomfort, which is a violation of resident rights, is considered neglect of care, which constitutes abuse.
- February 18, 2025: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) is a known fall risk. On or about January 22, 2025, AV suffered a fall in his/her restroom, causing an abrasion to his/her knee and arm, and a bruise to his/her back. AV requires standby assistance, and on this day was left in the restroom by him/herself while staff retrieved items needed. AV was found on the floor about a minute later. The facility's failure to follow the care plan to ensure AV's safety is a violation of resident rights, is considered neglect of care and constitutes abuse.
- February 17, 2025: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
According to the documentation, the facility failed to follow Witness 1’s (W1) service plan by not redirecting them away from another resident’s room. W1 has a known behavior of wandering in and around other resident rooms. W1 is service planned to be redirected away from other resident rooms when exhibiting this behavior. On or about February 17, 2025, the AV was seen in the doorway of the Alleged Victim’s (AV) doorway. Staff walked by W1 and did not redirect them. Approximately five minutes later, staff went into AV’s room and found the AV laying on the ground with a skin tear and a bump on their head. The failure to follow the care plan to redirect W1 away from AV lead to a resident to resident altercation causing harm to the AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- January 11, 2025: Failed to provide a safe medication administration system Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
On January 12, 2026, ODHS Adult Protective Services (APS) completed investigation #00377431 and issued a written investigation report, which is incorporated here by reference. On or about January 9, 2025, the Alleged Victim (AV), who resides at the Respondent’s facility, requested their prescribed opioid pain medication. Facility staff are responsible for administering AV’s medications as ordered by the prescriber. Based on a review of facility documentation and staff interviews, it was determined that the facility had run out of AV’s prescribed opioid pain medication on the date of the request. As a result, the medication was unavailable when AV requested it. Facility records indicate that AV reported a pain level of 8 out of 10 on January 9, 2025. In response, staff administered an over-the-counter pain medication, which was documented as ineffective in relieving AV’s pain. The investigation concluded that the facility failed to maintain a safe and effective medication administration system, resulting in AV not receiving their prescribed opioid PRN medication. This failure caused AV to experience pain and unreasonable discomfort due to the lack of appropriate pain management, which is a violation of resident rights, is considered neglect of care and constitutes abuse
- November 20, 2024: Failed to protect resident from inappropriate sexual contact Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
On or about November 20, 2024, Witness #1 (W1) was witnessed rubbing the Alleged Victim's (AV) breast while sitting next to each other at the breakfast table. W1 has a known and documented history of sexual behaviors. W1's care plan failed to have specific interventions regarding W1's history of sexual behaviors. The facility's failure to protect AV from sexual abuse is a violation of resident rights, is considered neglect of care and constitutes abuse.
- May 16, 2024: Failed to provide oversight and monitoring of change of condition Abuse: Neglect; Level 4 - Serious harm, death, imminent danger or chronic regulatory noncompliance; fine $2,500.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General); 411-054-0040 (Change of Condition and Monitoring)State’s findings
The facility failed to provide appropriate services according to the Alleged Victim’s (AV) care needs and wound care. On May 16, 2024, AV had a skin irritation/tear on his/her buttocks area. Home Health gave instruction to facility on how to care for wound due to Home Health ending. At time of Home Health ending care services for AV, the area of irritation was about the size of a quarter with no open wound. Based on interviews and facility documentation, by June 2, 2024, AV was sent to hospital for lump at rectal area and was admitted for infected ulcer. An investigation determined the facility failed to follow directives on wound care resulting in AV sustaining a stage 4 pressure wound. The facility's failure resulted in AV’s condition worsening causing further unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- April 27, 2024: Failed to follow care plan Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $2,500.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to follow Alleged Victim's (AV) care plan related to AV's fall history. The failure resulted in AV experiencing two injury falls in a short period of time; one fall was on April 26, 2024, and the second fall occurred on April 27, 2024. After each of these two falls, AV sustained a hematoma to his/her face. The facility's failure caused AV unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- March 27, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
On or about March 27, 2024, Witness 1 (W1) entered Alleged Victim's (AV) room after lunch, W1 twisted AV's arm resulting in AV sustaining a bruise to his/her forearm. Based on facility documentation and interviews, the facility failed to appropriately monitor W1 according to his/her known behavior and prior altercations. The facility's failure resulted in a physical altercation, causing unreasonable discomfort to the Alleged Victim, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- March 14, 2024: Failed to follow care plan Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,125.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General); 411-054-0040 (Change of Condition and Monitoring)State’s findings
The facility failed to implement appropriate interventions and failed to provide appropriate supervision related to the Alleged Victim’s (AV) known history of falls. Based on facility documentation and interviews, AV fell 3 times in the span of six weeks. It was determined that after each fall, the facility failed to put new timely fall interventions in place and facility failed to assist AV with mobility resulting in AV suffering a fall that resulted in a head injury. After AV's March 4, 2024, fall AV was sent to the hospital for treatment in which AV was diagnosed with a brain bleed. Facility documentation states that AV suffered falls on February 4, 2024, March 4, 2024, and March 11, 2024. AV's medical documentation states that AV's February 4, 2024, fall caused a bruise to AV's face as well as a brain bleed that was not diagnosed until the March 4, 2024, fall incident that resulted in hospitalization. The facility's failure to properly care, resulted in AV experiencing several unwitnessed falls, causing unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- December 3, 2023: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,125.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to implement interventions and appropriately care plan related to the Alleged Victim's (AV) fall history. The failure resulted in AV experiencing an unwitnessed fall on or about December 3, 2023, was transferred to the hospital, and diagnosed with rib fractures. Based on facility documentation and interviews, AV has a history of falls. AV suffered two falls prior to incident. In both of falls prior to incident, AV suffered injuries and the facility failed to appropriately document interventions related to preventing falls when ambulating. The facility failed to appropriately care plan and implement reasonable person-centered fall interventions to address AV's prior falls, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- October 9, 2023: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,125.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to implement interventions and provide appropriate supervision related to the Alleged Victim’s (AV) known history of falls. On or about October 9, 2023, AV fell and sustained a hip fracture. Based on facility documentation and interviews, AV had previous falls on April 17,2023, July 1, 2023, July 28, 2023, and August 8, 2023; four of these five falls occurred in AV's bathroom. The facility's failure to implement fall preventions/interventions regarding AV's care needs with toileting and mobility assistance to and from the bathroom, caused AV to experience multiple falls, causing unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- August 28, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
On or about August 28, 2023, Alleged Victim (AV) was involved in a resident-to-resident altercation with Witness 1 (W1) in which W1 hit and punched AV while AV was wandering near W1. As a result of W1's aggressive behavior, AV fell against the wall and sustained an injury as a result of the fall. Based on facility documentation and interviews, the facility failed to appropriately monitor W1 according to his/her known behavior and prior altercations. The failure resulted in a physical altercation and causing unreasonable discomfort to the Alleged Victim, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- August 28, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
On or about August 28, 2023, Witness 1 (W1) was involved in a resident-to-resident altercation with Alleged Victim (AV) in which W1 walked up to AV and started hitting AV in the chest. Based on facility documentation, W1 and AV were involved in a prior resident-to-resident altercations. The facility failed to appropriately monitor W1 according to his/her known behavior and prior altercations with AV. The failure resulted in a physical altercation, causing unreasonable discomfort to AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- August 22, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to implement interventions and appropriately monitor Witness 1 (W1) according to his/her known behavior and prior altercations. On or about August 22, 2023, W1 and Alleged Victim (AV) had a resident-to-resident altercation in which W1 pushed AV causing AV pain to his/her head and bottom. Based on facility documentation and interviews, AV and W1 had physical altercations with each other on May 18, 2023, June 21, 2023, and August 11, 2023. Facility staff were to ensure that AV and W1 were kept away from other in public areas. The facility's failure resulted in another physical altercation between AV and W1, causing unreasonable discomfort to the AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- July 18, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
On or about July 18, 2023, Witness 1 (W1) spit on Alleged Victim (AV), AV responded by hitting W1 and W1 then responded to AV hitting him/her by hitting AV back. W1 has a history multiple resident-to-resident altercations. Based on facility documentation and interviews, the facility failed to implement appropriate interventions and failed to appropriately monitor W1according to his/her known behavior and prior altercations. The facility's failure resulted in a physical altercation, causing unreasonable discomfort to both AV and W1, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- June 13, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to provide appropriate supervision to the Alleged Victim (AV) according to his/her needs. The failure resulted in AV eloping the secured building on or about June 13, 2023, without staff knowledge. Based on interviews and facility documentation, when residents push on the exit door it can loosen the screws which demagnetizes the door and makes the facility unsecured. The facility was aware that the exit door had been disengaging which resulted in AV also eloping on May 30, 2023, and on June 5, 2023. The facility's failure to provide a safe environment placed the AV at risk of harm. is a violation of resident rights, is considered neglect of care and constitutes abuse.
- March 1, 2023: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to implement interventions and provide appropriate supervision related to the Alleged Victim’s (AV) known history of falls. Based on facility documentation and interviews, AV fell on December 1, 2022, on December 21, 2022, on January 25, 2023, on February 26, 2023, and on March 15, 2023. The facility failed to develop sufficient fall preventions/interventions to AV's care plan following AV's fall on February 26, 2023. AV fell again on March 15, 2023, causing injury to his/her face. The facility's failure to appropriately care plan for AV's fall risk, caused unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- January 25, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to implement interventions and provide appropriate supervision related to the Alleged Victim’s (AV) known history of falls. Based on facility documentation, AV suffered falls on 10/29/22, 11/13/22, 12/12/22, 12/31/22, and 1/25/23. The facility's failure to develop sufficient interventions to mitigate AV's fall risk, caused AV unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- January 23, 2023: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,125.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to implement interventions and provide appropriate supervision related to the Alleged Victim's (AV) fall history. The failure resulted in AV experiencing an unwitnessed fall on or about January 23, 2023, was transferred to the hospital and was diagnosed with a broken hip. AV suffered pain and unreasonable discomfort which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- December 12, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to implement interventions and appropriately monitor Witness 1 (W1) according to his/her known behavior and prior altercations. The failure resulted in a physical altercation and causing unreasonable discomfort to the Alleged Victim (AV), which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- October 5, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to implement interventions and appropriately monitor Witness 1 (W1) according to his/her known behavior and prior altercations. The facility's failure resulted in a physical altercation between W1 and Alleged Victim (AV) which caused a skin tear injury to AV's right elbow causing unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- August 8, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The facility failed to provide appropriate supervision to the Alleged Victim (AV) according to his/her needs. The failure resulted in AV eloping the secured building, without staff knowledge, placing him/her at risk of harm, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- June 22, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to implement interventions and appropriately monitor Witness 1 according to his/her known behavior and prior altercations. The failure resulted in a physical altercation, causing unreasonable discomfort to the Alleged Victim, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- May 28, 2022: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,125.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
Witness 1 (W1) had known inappropriate behaviors and the facility failed to care plan according to those behaviors. Between March 12, 2022 and May 28, 2022, W1 had more than one incident in which W1 either made sexual comments to residents or touched a resident including Alleged Victim (AV) in a sexually manner without permission. The facility failed to put sufficient interventions in place for W1 to protect others from W1's inappropriate behavior, which ultimately led to an incident where W1 made inappropriate sexual contact with another resident by touching AV's genitals. The facility’s failure to put sufficient interventions in place for W1 is considered a violation of resident rights, is considered neglect of care and constitutes abuse.
- May 17, 2022: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,125.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to implement interventions and appropriately care plan related to the Alleged Victim's (AV) fall history. The failure resulted in AV experiencing a fall, was transferred to the hospital and diagnosed with a fractured hip, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- April 17, 2022: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
On or about April 17, 2022, Witness 1 (W1) and Alleged Victim (AV) had a resident-to-resident altercation in which W1 twisted and pinched AV's arm causing a bruise/red mark. Based on interviews and facility documentation, W1 has a history of aggressive behaviors and W1 is care planned to be supervised and redirected when he/she is showing signs of escalating behaviors. The facility failed to follow W1's care plan by failing to ensure W1 was receiving the basic care and supervision needed which resulted in physical harm to AV. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
- April 13, 2022: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
Witness 1 (W1) has a history of wandering into other residents' room and being physically aggressive with others. On or about April 13, 2022, W1 entered Alleged Victim's (AV) room which resulted in a resident to resident altercation that caused injury to AV. Based on witness statements and facility documentation, the facility failed to follow W1's care plan and failed to respond to W1's increasing behaviors which caused harm to AV. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
- December 28, 2021: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,125.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
On or about December 28, 2021, Alleged Victim (AV) was sent to the hospital for treatment after being found with a wound on his/her buttocks that was bleeding, oozing, and skin was black. Based on interviews and facility documentation, it was determined that facility failed to properly care plan, and initiate interventions to respond to AV's behaviors when he/she resists assistance with his/her Activities of Daily Living. The facility's failure caused AV unreasonable discomfort, leaving AV at risk for harm which is a violation of resident rights, is considered neglect of care, and constitutes abuse.
Substantiated licensing violations
- February 27, 2026: Failed to submit timely or adequate staffing documentation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0105 (Inspections and Investigations)State’s findings
The facility failed to provide records to the Department upon request. The facility's failure is a violation of Oregon Administrative Rules.
- February 25, 2026: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
On or about February 25, 2026, the facility failed to have an Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population, their needs, and all required Activities of Daily Living (ADL). Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. Facility was not staffing to the levels as indicated by the ABST to meet the scheduled and unscheduled needs of residents. An investigation determined this is a violation of Oregon Administrative Rules.
- January 15, 2026: Failed to staff as indicated by ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
On or about January 15, 2026, the facility failed to consistently staff to the levels, intensity and qualifications indicated by the Acuity-Based Staffing Tool (ABST). Inconsistencies were identified between the staffing schedule and the data produced by the ABST. Facility was not staffing to the levels as indicated by the ABST to meet the scheduled and unscheduled needs of residents. An investigation determined this is a violation of Oregon Administrative Rules.
- December 31, 2025: Failed to staff as indicated by ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
On or about December 31, 2025, the facility failed to consistently staff to the levels, intensity and qualifications indicated by the Acuity-Based Staffing Tool (ABST). Inconsistencies were identified between the staffing schedule and the data produced by the ABST. Facility was not staffing to the levels as indicated by the ABST to meet the scheduled and unscheduled needs of residents. An investigation determined this is a violation of Oregon Administrative Rules.
- December 21, 2025: Failed to staff as indicated by ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
On or about, December 21, 2025, the facility failed to consistently staff to the levels, intensity and qualifications indicated by the Acuity-Based Staffing Tool (ABST). Inconsistencies were identified between the staffing schedule and the data produced by the ABST. Facility was not staffing to the levels as indicated by the ABST to meet the scheduled and unscheduled needs of residents. An investigation determined this is a violation of Oregon Administrative Rules
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- December 18, 2025: Failed to staff as indicated by ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
On or about December 18, 2025, the facility failed to consistently staff to the levels, intensity and qualifications indicated by the Acuity-Based Staffing Tool (ABST). Inconsistencies were identified between the staffing schedule and the data produced by the ABST. Facility was not staffing to the levels as indicated by the ABST to meet the scheduled and unscheduled needs of residents. An investigation determined this is a violation of Oregon Administrative Rules.
- December 12, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
On or about December 12, 2025, the facility failed to have an Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population, their needs, and all required Activities of Daily Living (ADL). Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. Facility was not staffing to the levels as indicated by the ABST to meet the scheduled and unscheduled needs of residents. An investigation determined this is a violation of Oregon Administrative Rules.
- November 8, 2025: Failed to submit timely or adequate staffing documentation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0105 (Inspections and Investigations)State’s findings
Based on interview and record review, conducted during an investigation on 02/27/26, the facility’s failure to provide records to the Department upon request was substantiated. Findings include but are not limited to: A review of electronic communication, dated 11/07/25, indicated the Department requested documents related to the facility’s Acuity-Based Staffing Tool (ABST) alleged event date 11/01/25. The facility had not provided all requested documentation by the due date of 11/08/25. The facility's failure to provide records to the Department upon request is a violation of Oregon Administrative Rules.
- September 8, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
The facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules.
- September 4, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
The facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules.
- September 1, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
On or about September 1, 2025, the facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules.
- August 30, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
On or about August 30, 2025, the facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules.
- August 29, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
On or about August 29, 2025, the facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules.
- August 20, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
On or about August 20, 2025, the facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules.
- August 12, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
The facility failed to have an Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population, their needs, and all required Activities of Daily Living (ADL). Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. Facility was not staffing to the levels as indicated by the ABST to meet the scheduled and unscheduled needs of residents. An investigation determined this is a violation of Oregon Administrative Rules. Corrective Action taken on related allegation.
- August 10, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
The facility failed to have an Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population, their needs, and all required Activities of Daily Living (ADL). Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. Facility was not staffing to the levels as indicated by the ABST to meet the scheduled and unscheduled needs of residents. An investigation determined this is a violation of Oregon Administrative Rules. Corrective Action taken on related allegation.
- August 6, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
On or about August 6, 2025, the facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules.
- July 27, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
On or about July 27, 2025, the facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules.
- April 20, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
On or about April 20, 2025, the facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules.
- April 1, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
On or about April 1, 2025, the facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules.
- March 19, 2025: Failed to submit timely or adequate staffing documentation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0105 (Inspections and Investigations)State’s findings
Based on interview and record review, conducted during an investigation on 02/27/26, the facility’s failure to provide records to the Department upon request was substantiated. Findings include but are not limited to: A review of electronic communication, dated 03/18/25, indicated the Department requested documents related to the facility’s Acuity-Based Staffing Tool (ABST) alleged event date 02/17/25. The facility had not provided all requested documentation by the due date of 03/19/25. The facility's failure to provide records to the Department upon request is a violation of Oregon Administrative Rules.
- November 1, 2024: Failed to submit timely or adequate staffing documentation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0105 (Inspections and Investigations)State’s findings
Based on interview and record review, conducted during an investigation on 02/27/26, the facility’s failure to provide records to the Department upon request was substantiated. Findings include, but are not limited to: A review of electronic communication, dated 11/08/24, indicated the Department requested documents related to the facility’s Acuity-Based Staffing Tool (ABST) alleged event date 11/01/24. The facility had not provided all requested documentation by the due date of 11/12/24. The facility's failure to provide records to the Department upon request is a violation of Oregon Administrative Rules.
- October 31, 2024: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration)State’s findings
On or about October 31, 2024, Alleged Perpetrator 2 (AP2) was observed yelling at Alleged Victim (AV) to stop eating from another resident's plate. Based on interviews and facility documentation, AP2 yelled in an abrasive tone in an intimidating manner when AV told AP2 it was okay to eat off the other resident's plate. AP2 stated that he/she was struggling to control his/her emotions prior to the incident. AP2's actions caused AV to feel frighten which is considered verbal and emotional abuse. The facility failed to provide a safe environment for AV which is a violation of Oregon Administrative Rules.
- March 14, 2024: Failed to provide appropriate staffing Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0070 (Staffing Requirements and Training)State’s findings
The facility failed to provide qualified awake direct care staff sufficient in number to meet the 24-hour scheduled and unscheduled needs of each resident per complaint it takes an average of 20 mins to respond to call lights, which is a violation of Oregon Administrative Rules.
- March 14, 2024: Failed to provide or maintain resident care equipment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0200 (Residential Care Facility Building Requirements)State’s findings
The facility failed to keep all equipment necessary for the health, safety, and comfort of the resident in clean and good repair, which is a violation of Oregon Administrative Rules.
- March 12, 2024: Failed to meet the scheduled and unscheduled needs of residents Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0070 (Staffing Requirements and Training)State’s findings
On or about March 12, 2024, a Licensing Complaint Unit (LCU) Investigation determined the facility failed to have enough staff to meet the scheduled and unscheduled needs of the resident. Based on facility documentation and interviews, it was confirmed that facility is staffing, 1 staff for every 12 residents. As a result, the facility is not meeting that scheduled and unscheduled toileting needs of the residents. The facility's failure is a violation of Oregon Administrative Rules.
- May 19, 2023: Failed to submit timely or adequate staffing documentation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-061-0010State’s findings
On or about May 1, 2023, the Oregon Health Authority reported to the Department that Respondent failed to comply with weekly reporting requirements of vaccinated individuals, residents and staff, to the proper authority as required by law. This failure has been ongoing for a total of 30 days
- February 23, 2023: Failed to provide appropriate staffing Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0070 (Staffing Requirements and Training)State’s findings
The facility failed to provide qualified awake direct care staff sufficient in number to meet the 24-hour scheduled and unscheduled needs of each resident. The facility's failure to provide a safe environment is a violation of Oregon Administrative Rules.
- December 24, 2021: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration)State’s findings
On or about December 24, 2021, Alleged Perpetrator 2 (AP2) used physical force on Alleged Victim (AV) when AP2 was working in the role as AV's caregiver. An investigation determined that AP2's actions caused AV to get a skin tear about 3.5cm X 1.5cm with some bloody drainage which constitutes physical abuse. The facility failed to provide a safe environment for AV which is a violation of Oregon Administrator Rules.
- November 1, 2021: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to provide a safe medication administration system which resulted in Alleged Victim (AV) not receiving his/her blood thinner as ordered from November 2, 2021 through November 10, 2021. Based on facility documentation and interviews, AV failed to receive his/her correct medication according to the dosage, route, frequency and time as described in the medical order. The facility's failure is a violation of Oregon Administrative Rules.
Read the full record on the state’s site →
ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 49 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Residential Care Facility (Memory Care endorsement)
- License number
- 50R414
- License status
- Active
- Licensed capacity
- 49
- County
- Marion County
Source: Oregon state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsOn the Oregon list of Medicaid providers (2026)
On the Oregon list of Medicaid providers. Listed as The Arbor at Avamere Court under Accepts Medicaid (ODHS licensing record). (state list, as of Sep 9, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
Staff pay and workplace safety2 OSHA inspections, no violations cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Jan 27, 2020: programmed (planned) inspection, complete (safety). Case closed Jan 28, 2020. No violations cited. OSHA record. OSHA recorded the employer as 317726806 - Keizer River Operations LLC. Matched by street address; the name OSHA recorded differs from the community's.
- Jan 6, 2017: programmed (planned) inspection, complete (health). Case closed Jan 17, 2017. No violations cited. OSHA record. OSHA recorded the employer as 317715380 - Keizer River Operations LLC. Matched by street address; the name OSHA recorded differs from the community's.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2026. What was it, and how was it fixed?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked9 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Oregon Department of Human Services, Long-Term Care Licensing inspection records | Oct 15, 2026 | See above |
| Oregon Medicaid provider list | Sep 9, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does The Arbor at Avamere Court provide?
The Arbor at Avamere Court is licensed by the state of Oregon for assisted living, memory care in Keizer, Oregon. Its licensed capacity is 49 residents.
Does Lilisity rate The Arbor at Avamere Court?
No. We publish state licensing details for The Arbor at Avamere Court but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does The Arbor at Avamere Court cost?
Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact The Arbor at Avamere Court?
Use The Arbor at Avamere Court's website, arboratavamerecourt.com, or visit at 450 Claggett Court N, Keizer, OR 97303.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid