Assisted Living
Sun Terrace Hermiston
1550 Nw 11th St, Hermiston, OR 97838 · Map
Licensed for 97 residents
Sun Terrace Hermiston is a state-licensed assisted living community in Hermiston, Oregon. It is licensed for 97 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Sun Terrace Hermiston says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Jul 22, 2026. See the record
License
Active, 97 residents
Assisted Living Facility 70M248.
Nearest emergency room
0.4 miles
Good Shepherd Medical Center.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Sun Terrace Hermiston this community | 97 | Not published | Active | 29 deficiencies, 10 violations | |
| Guardian Angel Homes | 0.5 mi | 40 | Not published | Active | 6 deficiencies, 3 violations |
| Guardian Angel Homes Memory Care | 0.5 mi | 32 | Not published | Active | 24 deficiencies, 53 violations |
| Avamere at Hermiston | 1.2 mi | 63 | Not published | Active | 11 deficiencies, 4 violations |
| Sandy Rose | 1.5 mi | 40 | Not published | Active | 49 deficiencies, 22 violations |
State inspection record29 deficiencies, 10 violations
- Last inspection
- July 22, 2026
- Inspections
- 5, 29 deficiencies cited
- Substantiated abuse
- 7
- Substantiated licensing violations
- 3
- Regulatory actions
- 0
- Fines assessed
- $4,894.00 (8 violations)
- Current owner since
- October 24, 2000
Inspections
- July 22, 2026: Kitchen, 1 deficiency cited report
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- November 6, 2025: Re-Licensure, 10 deficiencies cited report
- C0231: Reporting & Investigating Abuse-Other Action severity level 2, scope L2 Isolated
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- C0305: Systems: Resident Right to Refuse severity level 2, scope L2 Pattern
- C0340: Restraints and Supportive Devices severity level 2, scope L2 Isolated
- C0362: Acuity Based Staffing Tool - ABST Time severity level 2, scope L2 Pattern
Show all 11
- C0370: Staffing Requirements and Training ? Pre-service severity level 2, scope L2 Pattern
- C0372: Training Within 30 Days of Hire ? Direct Care Staff severity level 2, scope L2 Pattern
- C0420: Fire and Life Safety: Safety severity level 2, scope L2 Widespread
- C0455: Inspections and Investigation: Insp Interval severity level 2, scope L2 Widespread
- C0613: General Building: Doors-Walls, Cleanable severity level 2, scope L2 Widespread
- H1517: Individual Privacy: Own Unit severity level 2, scope L2 Isolated
- November 4, 2024: Kitchen, 1 deficiency cited report
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- August 29, 2023: State Licensure, 0 deficiencies cited report
- C0000: Comment severity level 0
- June 6, 2022: Validation, 17 deficiencies cited report
- C0000: Comment severity level 0
- C0231: Reporting & Investigating Abuse-Other Action severity level 3, scope L3 Isolated, corrected August 7, 2022
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread, corrected August 7, 2022
- C0252: Resident Move-In and Eval: Res Evaluation severity level 2, scope L2 Pattern, corrected August 7, 2022
- C0260: Service Plan: General severity level 2, scope L2 Pattern, corrected August 7, 2022
Show all 18
- C0270: Change of Condition and Monitoring severity level 3, scope L3 Pattern, corrected August 7, 2022
- C0280: Resident Health Services severity level 2, scope L2 Pattern, corrected August 7, 2022
- C0290: Res Hlth Srvc: On- and Off-Site Health Srvc severity level 2, scope L2 Pattern, corrected August 7, 2022
- C0302: Systems: Tracking Control Substances severity level 2, scope L2 Isolated, corrected August 7, 2022
- C0303: Systems: Treatment Orders severity level 2, scope L2 Pattern, corrected August 7, 2022
- C0310: Systems: Medication Administration severity level 2, scope L2 Pattern, corrected August 7, 2022
- C0372: Training Within 30 Days: Direct Care Staff severity level 2, scope L2 Pattern, corrected August 7, 2022
- C0374: Annual and Biennial Inservice For All Staff severity level 2, scope L2 Pattern, corrected August 7, 2022
- C0420: Fire and Life Safety: Safety severity level 2, scope L2 Widespread, corrected August 7, 2022
- C0422: Fire and Life Safety: Training For Residents severity level 2, scope L2 Widespread, corrected August 7, 2022
- C0610: General Building Exterior severity level 2, scope L2 Widespread, corrected August 7, 2022
- C0613: General Building: Doors-Walls, Cleanable severity level 2, scope L2 Widespread, corrected August 7, 2022
- C0655: Call System severity level 2, scope L2 Widespread, corrected August 7, 2022
Substantiated abuse or neglect
- July 16, 2025: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $450.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General); 411-054-0037 (Acuity-Based Staffing Tool); 411-054-0070 (Staffing Requirements and Training)State’s findings
The Alleged Victim (AV) is care planned to receive two showers per week. AV did not receive a shower for approximately two weeks, even though the facility shower sheet shows that AV received a shower on July 23, 2025 and July 30, 2025. AV did not receive showers on those days. Facility staff claim that they were short staffed, therefore were not able to perform showers as scheduled. AV expressed embarrassment from not having a shower. The facility's failure to follow AV's care plan and ensure staffing was appropriate to ensure all cares were completed is a violation of resident rights, is considered neglect of care and constitutes abuse.
- March 17, 2025: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $225.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) is care planned to have assistance with two showers a week, Monday and Thursday. AV had went to the hospital and then to a Nursing Facility for after care and returned to the facility approximately mid March. AV only received two showers in a four week period. The facility's failure to follow the care plan caused AV unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- January 23, 2025: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $169.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0070 (Staffing Requirements and Training)State’s findings
On or about January 23, 2025, the Alleged Victim (AV) was riding in the facility bus, driven by Alleged Perpetrator #2 (AP2). On this day, AP2 was driving, AV was in the back of the bus in his/her wheelchair when AP2 started climbing a hill with the bus. AV fell backwards and hit his/her head on the van, causing a hematoma to AV's head. AP2 failed to secure AV's wheelchair in the van, causing AV to tip backwards. AP2's actions are a violation of resident rights, are considered neglect of care and constitute abuse. The facility's failure to ensure documented training for AP2 driving the facility van is a violation of resident rights, is considered neglect of care and constitutes abuse.
- September 17, 2023: Failed to properly plan care Abuse: Neglect; Level 4 - Serious harm, death, imminent danger or chronic regulatory noncompliance; fine $1,500.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
On or about September 17, 2023, Alleged Victim (AV) fell from the second-floor balcony, was found on the ground, and suffered major injuries as a result of the fall. Based on interviews and facility documentation, AV has a history of suicidal ideations and has verbalized wanting to kill himself/herself and jump off the balcony. AV is care planned to receive two psychotropic medication and AV refused both psychotropic medications. AV had six crisis situations during the month of March 2023, and no-showed to three mental health assessment appointments on March 6, 2023, May 23, 2023, and August 17, 2023. AV was scheduled for three appointments by his/her mental health provider and no-showed to these appointments. The facility failed to arrange mental health appointments for AV, and failed to appropriately care plan for AV's resistance to psychotropic medication which left AV at risk of continued suicidal ideations. As result of AV falling from the second-floor balcony, AV shattered both heels and required back surgery due to injuring a couple of vertebras. The facility's failure to properly care plan for AV's suicidal ideation is a violation of resident rights, is considered neglect of care and constitutes abuse.
- June 3, 2023: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $375.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to implement appropriate interventions and monitor Alleged Victim (AV) according to his/her known suicidal ideation. The facility's failure to properly care plan according to AV's mental health care needs, resulted in AV attempting to kill himself/herself by suffocation with a plastic bag on June 3, 2023. AV attempted to harm himself/herself again on June 25, 2023, and again on June 30, 2023. The facility's failure caused AV unreasonable emotional discomfort which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- August 14, 2022: Failed to provide service Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $450.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to provide appropriate services according to the Alleged Victim’s (AV) needs and wound care. The failure resulted in AV’s condition worsening causing further unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- May 19, 2022: Failed to have medication available Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,350.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
Alleged Victim (AV) relies on the facility to administer his/her medication. Between May 19th through June 1st, 2022, AV was not given his/her nighttime insulin. AV stopped getting his/her night insulin on May 19, 2022, due to the facility running out of the medication. During this time, there were multiple times that AV's blood sugars were elevated. The facility failed to have medication available for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.
Substantiated licensing violations
- December 24, 2025: Failed to properly plan care Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0045 (Resident Health Services)State’s findings
The facility failed to have a licensed nurse participation on service planning team for when a resident experiences a significant change of condition and the service plan is updated, the license nurse must participate on the Service Planning Team, or must review the service plan with date and signature within 48 hours, which is a violation of Oregon Administrative Rules.
- December 24, 2025: Failed to provide service Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0036 (Service Plan – General)State’s findings
The facility failed to ensure the implementation of services, which is a violation of Oregon Administrative Rules.
- June 3, 2023: Failed to properly plan care Licensing Violation; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0036 (Service Plan – General)State’s findings
The facility failed to properly plan care for the Alleged Victim's (AV) mental health which resulted AV attempting suicide on June 3, 2023 and again on June 25, 2023. Based on interviews and facility documentation, the facility failed to have a safety plan through mental health. The facility's failure to provide basic services necessary to maintain AV's health and safety is a violation of Oregon Administrative Rules.
Read the full record on the state’s site →
ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 97 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Facility
- License number
- 70M248
- License status
- Active
- Licensed capacity
- 97
- County
- Umatilla County
Source: Oregon state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsOn the Oregon list of Medicaid providers (2026)
On the Oregon list of Medicaid providers. Listed as Sun Terrace Hermiston under Accepts Medicaid (ODHS licensing record). (state list, as of Sep 9, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
Staff pay and workplace safety2 OSHA inspections, 2 violations cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Mar 26, 2025: programmed (planned) inspection, complete (safety). Case open. 2 violations cited (1 serious, 1 other). Penalties: $3,177 proposed, $3,177 now. OSHA record. OSHA recorded the employer as 317739972 - Clay Davis Stroud-oregon LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Cited rule OAR. Penalty $3,177 proposed, $3,177 now. To be fixed by Jul 25, 2025.
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Jul 25, 2025.
- Oct 7, 2016: programmed (planned) inspection, complete (safety). Case closed Oct 7, 2016. No violations cited. OSHA record. OSHA recorded the employer as 317714365 - Clay Davis Stroud Oregon LLC. Matched by street address; the name OSHA recorded differs from the community's.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby careNearest hospital 0.4 mi, nursing home 1.1 mi, pharmacy 1.2 mi
- Nearest hospital with an emergency room
- Good Shepherd Medical Center, Hermiston. 0.4 miles away, straight line.
- Nearest Medicare nursing home
- Regency Hermiston Nursing & Rehab Center, Hermiston. 1.1 miles away, straight line.
- Nearest home health agency office
- Good Shepherd Home Health, Hermiston. 1.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walmart Pharmacy. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 97838 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Davita Hermiston Community Dialysis Center, Hermiston, 0.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
- Hospice
- 2 Medicare hospices tell CMS they serve ZIP code 97838.
Vange John Memorial Hospice, office in Hermiston, 1.1 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Kadlec Regional Medical Center, Kennewick. 25.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively high, wildfire relatively low, tornado very low, heat wave relatively high, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in July 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Oregon Department of Human Services, Long-Term Care Licensing inspection records | Oct 15, 2026 | See above |
| Oregon Medicaid provider list | Sep 9, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Sun Terrace Hermiston provide?
Sun Terrace Hermiston is licensed by the state of Oregon for assisted living in Hermiston, Oregon. Its licensed capacity is 97 residents.
Does Lilisity rate Sun Terrace Hermiston?
No. We publish state licensing details for Sun Terrace Hermiston but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Sun Terrace Hermiston cost?
Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price. Sun Terrace Hermiston does not publish its prices.
How do I contact Sun Terrace Hermiston?
Use Sun Terrace Hermiston's website, regency-pacific.com/senior-living/or/hermiston/sun-terrace-hermiston-assisted-living, or visit at 1550 Nw 11th St, Hermiston, OR 97838.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid