Assisted Living
Flagstone Retirement And Assisted Living
3325 Columbia View Dr, The Dalles, OR 97058 · Map
Licensed for 50 residents
Flagstone Retirement And Assisted Living is a state-licensed assisted living community in The Dalles, Oregon. It is licensed for 50 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Flagstone Retirement And Assisted Living says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Provides transportation.
, a senior living community in The Dalles, OR offering independent living, assisted living, and memory care all on one campus, where rent, meals, transportation, housekeeping, life-enrichment activities, and more start at $3,000/month.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Nov 17, 2025. See the record
License
Active, 50 residents
Assisted Living Facility 70M028.
Nearest emergency room
1.7 miles
Mid-Columbia Medical Center, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Flagstone Retirement And Assisted Living this community | 50 | Not published | Active | 38 deficiencies, 29 violations | |
| The Atrium at Flagstone | 0.0 mi | 33 | Not published | Active | 28 deficiencies, 27 violations |
| Valley View Adult Care | 2.0 mi | 1 | Not published | Active | 9 deficiencies, 0 violations |
| Footsteps at Mill Creek | 3.3 mi | 25 | Not published | Active | 16 deficiencies, 4 violations |
| The Springs at Mill Creek | 3.3 mi | 75 | $4,950/mo | Active | 7 deficiencies, 14 violations |
State inspection record38 deficiencies, 29 violations
- Last inspection
- November 17, 2025
- Inspections
- 5, 38 deficiencies cited
- Substantiated abuse
- 4
- Substantiated licensing violations
- 25
- Regulatory actions
- 2
- Fines assessed
- $17,001.00 (6 violations)
- Current owner since
- May 1, 2023
License conditions and other regulatory actions
- May 2, 2025 to October 20, 2025: License Condition, Failed to provide safe environment ALFCD25-00191; incident: CALMS - 00078025
The following statement of violation(s) stem from evidence and interviews collected from preliminary information collected during re-licensure survey #RL004126.
Rules: 411-054-0025 (Facility Administration); 411-054-0070 (Staffing Requirements and Training) - January 31, 2024 to September 10, 2024: License Condition, Failed to provide safe environment ALFCD24-00034; incident: CALMS - 00051520
Based on the violations from Survey Revisit 2 (BOXF13), ODHS concludes that Respondents acts or omissions create a situation that necessitates ODHS to issue a license condition. That is because the facilitys failure to comply with ODHS rules places the residents at risk of harm.
Rules: 411-054-0025 (Facility Administration); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General); 411-054-0037 (Acuity-Based Staffing Tool); 411-054-0040 (Change of Condition and Monitoring); 411-054-0045 (Resident Health Services); 411-054-0055 (Medications and Treatments); 411-054-0065 (Administrator Qualifications and Requirements); 411-054-0090 (Fire and Life Safety); 411-054-0105 (Inspections and Investigations); 411-054-0300 (Assisted Living Facility Building Requirements)
Inspections
- November 17, 2025: Kitchen, 1 deficiency cited report
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- May 2, 2025: Re-Licensure, 16 deficiencies cited report
- C0150: Facility Administration: Operation severity level 4, scope L4 Pattern
- C0200: Resident Rights and Protection - General severity level 2, scope L2 Pattern
- C0231: Reporting & Investigating Abuse-Other Action severity level 2, scope L2 Pattern
- C0252: Resident Move-in & Evaluation: Res Evaluation severity level 2, scope L2 Isolated
- C0262: Service Plan: Service Planning Team severity level 2, scope L2 Pattern
Show all 16
- C0270: Change of Condition and Monitoring severity level 2, scope L2 Pattern
- C0280: Resident Health Services severity level 2, scope L2 Isolated
- C0295: Infection Prevention & Control severity level 2, scope L2 Pattern
- C0303: Systems: Treatment Orders severity level 2, scope L2 Isolated
- C0310: Systems: Medication Administration severity level 2, scope L2 Pattern
- C0362: Acuity Based Staffing Tool - ABST Time severity level 2, scope L2 Pattern
- C0363: Acuity Based Staffing Tool - Updates & Staffing Plan severity level 2, scope L2 Pattern
- C0370: Staffing Requirements and Training ? Pre-service severity level 2, scope L2 Pattern
- C0372: Training Within 30 Days of Hire ? Direct Care Staff severity level 4, scope L4 Pattern
- C0374: Annual and Biennial Inservice for All Staff severity level 2, scope L2 Pattern
- C0422: Fire and Life Safety: Training for Residents severity level 2, scope L2 Widespread
- December 18, 2024: Complaint Investig., 1 deficiency cited report
- C0363: Acuity Based Staffing Tool - Updates & Plan severity level 2, scope L2 Widespread
- August 28, 2024: Kitchen, 1 deficiency cited report
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- August 29, 2022: Validation, 19 deficiencies cited report
- C0000: Comment severity level 0
- C0150: Facility Administration: Operation severity level 3, scope L3 Pattern, corrected May 18, 2024
- C0154: Facility Administration: Policy & Procedure severity level 2, scope L2 Pattern, corrected February 24, 2024
- C0156: Facility Administration: Quality Improvement severity level 3, scope L3 Isolated, corrected May 18, 2024
- C0160: Reasonable Precautions severity level 3, scope L3 Isolated, corrected May 18, 2024
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- C0231: Reporting & Investigating Abuse-Other Action severity level 2, scope L2 Isolated, corrected February 24, 2024
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread, corrected November 1, 2022
- C0252: Resident Move-In and Eval: Res Evaluation severity level 2, scope L2 Isolated, corrected November 1, 2023
- C0260: Service Plan: General severity level 2, scope L2 Pattern, corrected May 18, 2024
- C0270: Change of Condition and Monitoring severity level 2, scope L2 Pattern, corrected May 18, 2024
- C0280: Resident Health Services severity level 2, scope L2 Pattern, corrected May 18, 2024
- C0282: Rn Delegation and Teaching severity level 2, scope L2 Pattern, corrected November 1, 2022
- C0290: Res Hlth Srvc: On- and Off-Site Health Srvc severity level 2, scope L2 Isolated, corrected May 18, 2024
- C0300: Systems: Medications and Treatments severity level 2, scope L2 Pattern, corrected May 18, 2024
- C0302: Systems: Tracking Control Substances severity level 2, scope L2 Isolated, corrected May 18, 2024
- C0303: Systems: Treatment Orders severity level 2, scope L2 Pattern, corrected May 18, 2024
- C0305: Systems: Resident Right to Refuse severity level 2, scope L2 Isolated, corrected November 1, 2022
- C0310: Systems: Medication Administration severity level 2, scope L2 Isolated, corrected May 18, 2024
- C0350: Administrator Qualification and Requirements severity level 2, scope L2 Widespread, corrected February 24, 2024
- C0360: Staffing Requirements and Training: Staffing severity level 2, scope L2 Widespread, corrected February 24, 2024
- C0361: Acuity-Based Staffing Tool severity level 2, scope L2 Widespread, corrected February 24, 2024
- C0370: Staffing Requirements and Training – Pre-Serv severity level 2, scope L2 Pattern, corrected November 1, 2022
- C0372: Training Within 30 Days: Direct Care Staff severity level 2, scope L2 Isolated, corrected November 1, 2022
- C0420: Fire and Life Safety: Safety severity level 2, scope L2 Widespread, corrected February 24, 2024
- C0455: Inspections and Investigation: Insp Interval severity level 2, scope L2 Widespread, corrected May 18, 2024
- C0610: General Building Exterior severity level 2, scope L2 Widespread, corrected May 30, 2023
- C0613: General Building: Doors-Walls, Cleanable severity level 2, scope L2 Widespread, corrected February 24, 2024
- C0615: Resident Units severity level 2, scope L2 Pattern, corrected November 1, 2022
- C0622: Common Use Areas: Social severity level 2, scope L2 Widespread, corrected November 1, 2022
- C0630: House Keeping and Sanitation severity level 2, scope L2 Widespread, corrected November 1, 2022
- C0640: Heating and Ventilation severity level 2, scope L2 Pattern, corrected November 1, 2022
Substantiated abuse or neglect
- April 21, 2025: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
Alleged Victim (AV) is care planned to be a fall risk. AV suffered falls on or about March 27th, April 9th and April 11th, 2025. On or about April 21, 2025, AV was found lying on the floor in front of her recliner, as a result, AV’s knee was noted to be swollen. Respondent failed to implement meaningful interventions for falls, to ensure the safety of AV. This constitutes abuse by neglect, as outlined in OAR 411-020-0002(1)(b)(A)(i).
- June 24, 2024: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
Alleged Victim’s (AV’s) service plan dated June 20, 2024, states AV is to wear Geri-sleeves at night to prevent injury and that AV has thin skin which is fragile. Per a late entry for June 24, 2024, (Report Incident) it was entered stating the skin tears were discovered and staff stated that when AV was being put in bed on the 24th, the Geri sleeves were not applied, and AV’s left hand sustained a skin tear when the hand hit the bed rail. The facility failed to follow the care plan around the Geri sleeves for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.
- November 20, 2023: Failed to follow care plan Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,125.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to follow the Alleged Victim's care plan to provide assistance with showers. The failure resulted in AV receiving approximately 5 showers in the months of October and November of 2023, causing unreasonable discomfort and a loss of personal dignity, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- September 28, 2022: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
According to documentation, during a routine medication system review, it was determined that the Alleged Victim (AV) did not receive his/her medication as ordered. There were multiple medication errors regarding AV's inject-able medication for his/.her blood sugar control, of him/her not receiving the correct amount of medication, leaving AV at risk for serious harm. The facility's failure to provide a safe medication administration system is a violation of resident rights, is considered neglect of care and constitutes abuse.
Substantiated licensing violations
- December 25, 2025: Failed to administer ordered medication Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
Based on interview and record review conducted during a site visit on 03/09/26 and 03/10/26, the facility’s failure to ensure medication and treatment orders were carried out as prescribed was substantiated, which is a violation of Oregon Administrative Rules.
- December 9, 2024: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to provide a safe medication administration system for the Alleged Victim (AV). According to an investigation, AV experienced no negative outcome. The failure is a violation of Oregon Administrative Rules.
- November 30, 2024: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to administer medication as ordered for the Alleged Victim (AV). According to an investigation, AV experienced no negative outcome. The failure is a violation of Oregon Administrative Rules. The allegation that AP2 neglected AV was investigated and determined to be not substantiated.
- November 25, 2024: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
The facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules.
- November 22, 2024: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
The facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules.
Show all 25
- September 20, 2024: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
The facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules.
- August 31, 2024: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
The facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules. Corrective Action taken on related allegation.
- August 25, 2024: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
The facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules.
- May 21, 2024: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
Alleged Victim (AV) relies on the facility to administer his/her medications. On or about May 21, 2024, at the AM medication pass, AV was given half of his/her pain medication dose. ON or about May 22, 2024, AV was given half of his/her regular pain medication dose, but it was caught by an audit, and AV was given the second (2nd) half of his/her regular pain medication dose. Alleged Perpetrator 2 (AP2) dispensed AV’s pain medication of May 21st and 22nd, 2024, and he/she completed the medication tech training on May 15, 2024. As a result of the medication errors, AV suffered pain and states he/she suffered cramps, felt shaky, nauseous and swats. AP2 failed to provide a safe medication administration system for AV, which is neglect of care and constitutes abuse. The facility failed to assure AV received a safe medication administration system, which is a violation of Oregon Administrative Rules.
- April 27, 2024: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to provide a safe medication administration system to ensure the AV's medication was administered as ordered. The failure caused no negative outcome to AV, but is a violation of Oregon Administrative Rules.
- April 25, 2024: Failed to provide a safe medication administration system Licensing Violation; Level 1 - No harm or potential for minor harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to provide a safe medication administration system to ensure the AV's medication was administered as ordered. The failure caused no negative outcome to AV, but is a violation of Oregon Administrative Rules.
- April 4, 2024: Failed to provide a safe medication administration system Licensing Violation; Level 1 - No harm or potential for minor harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to provide a safe medication administration system to ensure the AV's medication was administered as ordered which is a violation of Oregon Administrative Rules.
- March 19, 2024: Failed to provide a safe medication administration system Licensing Violation; Level 1 - No harm or potential for minor harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to provide a safe medication administration system to ensure the AV's medication was administered as ordered which is a violation of Oregon Administrative Rules.
- February 19, 2024: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to provide a safe medication administration system to ensure AV's medication was administered as ordered. The failure placed AV at risk of harm, which is a violation of Oregon Administrative Rules.
- February 10, 2024: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to provide a safe medication administration system to ensure the AV's medication was administered as ordered. The failure placed AV at risk of harm, which is a violation of Oregon Administrative Rules.
- January 11, 2024: Failed to protect resident from mental or emotional abuse Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
On or about December 21. 2023, it was witnessed by facility staff that Alleged Perpetrator #2 (AP2) yelled at the Alleged Victim (AV) in the lobby. AP2 yelled at AV and called him/her a liar and to stop talking about AP2. AV felt horrible and stated he/she was scared of AP2. AP2's actions are a violation of resident rights, are considered neglect of care and constitute emotional abuse. The facility's failure is a violation of Oregon Administrative Rules.
- January 3, 2024: Failed to provide service Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0300 (Assisted Living Facility Building Requirements)State’s findings
According to 411-054-0300(11), the facility must have a functioning call system intended to alert staff of resident's needs. On or about January 3, 2024, AV used his/her call light and it took staff approximately 90 minutes to respond to his/her call light, placing AV at risk of harm. The failure is a violation of Oregon Administrative Rules.
- October 6, 2023: Failed to provide service Licensing Violation; Level 1 - No harm or potential for minor harm; report
Rules: 411-054-0070 (Staffing Requirements and Training)State’s findings
The allegation that the facility failed to provide appropriate services was investigated and the determination was not substantiated for neglect. However, the documentation shows the facility failed to timely respond to AV's call for transfer assistance, placing him/her at risk of harm, which is a violation of Oregon Administrative Rules.
- July 28, 2023: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0037 (Acuity-Based Staffing Tool)State’s findings
The facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules
- February 1, 2023: Failed to submit timely or adequate staffing documentation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; fine $7,500.00; report
Rules: 411-061-0010State’s findings
On or about February 1, 2023, the Oregon Health Authority reported to the Department that Respondent failed to comply with weekly reporting requirements of vaccinated individuals, residents and staff, to the proper authority as required by law. This failure has been ongoing from January 1, 2023, to January 31, 2023, for a total of 30 days.
- January 18, 2023: Failed to submit timely or adequate staffing documentation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; fine $7,500.00; report
Rules: 411-061-0010State’s findings
On or about January 18, 2023, the Oregon Health Authority reported to the Department that Respondent failed to comply with weekly reporting requirements of vaccinated individuals, residents and staff, to the proper authority as required by law. This failure has been ongoing from December 1, 2022, to December 31, 2022, for a total of 30 days.
- September 1, 2022: Failed to submit timely or adequate staffing documentation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-061-0010State’s findings
On or about September 1, 2022, the Oregon Health Authority reported to the Department that Respondent failed to comply with weekly reporting requirements of vaccinated individuals, residents and staff, to the proper authority as required by law. This failure has been ongoing from August 1, 2022 to August 31, 2022, for a total of 30 days.
- June 8, 2022: Failed to protect resident from financial exploitation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
Alleged Victim (AV) relies on the facility for his/her care. On or about June 8, 2022, AV was transported to the hospital for medical care. AV owned two (2) rings which were left in AV’s apartment in the facility during his/her hospital visit. The rings were searched for but never found. It is believed that an unknown Alleged Perpetrator 2 (AP2) may have stolen the two rings. AP2 failed to protect AV from financial exploitation, which is neglect of care and constitutes abuse. The facility failed to protect AV from financial exploitation, which is a violation of Oregon Administrative Rules.
- March 16, 2022: Failed to protect resident from financial exploitation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
Alleged Victim (AV) relies on the facility for his/her care. On or about March 16, 2022, AV reported $418.00 in cash and his/her bank card went missing. AV’s apartment was searched, and the items were not found. It is believed that an unknown Alleged Perpetrator 2 (AP2) may have stolen AV’s belongings. AP2’s actions are considered financial exploitations, which is neglect of care and constitutes abuse. The facility failed to protect AV from financial exploitation, which is a violation of Oregon Administrative Rules.
- March 15, 2022: Failed to protect resident from financial exploitation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
Alleged Victim (AV) relies on the facility for his/her care. On or about March 15, 2022, AV’s wallet went missing. The wallet had $1,000.00 in cash in it. Staff helped AV search for the wallet and the cash, but they could not find them. It is believed an unknown Alleged Perpetrator 2 (AP2) may have taken AV’s wallet and cash. AP2’s action is considered financial exploitation, which is neglect of care and constitutes abuse. The facility failed to protect AV from financial exploitation, which is a violation of Oregon Administrative Rules.
Read the full record on the state’s site →
ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 50 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Facility
- License number
- 70M028
- License status
- Active
- Licensed capacity
- 50
- County
- Wasco County
- Executive Director
- Hayley Drader
Source: Oregon state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from the community's website, as of Oct 12, 2026.
Paying with Medicaid and other programsOn the Oregon list of Medicaid providers (2026)
On the Oregon list of Medicaid providers. Listed as Flagstone Retirement And Assisted Living under Accepts Medicaid (ODHS licensing record). (state list, as of Sep 9, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
Staff pay and workplace safety1 OSHA inspection, 1 violation cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Jan 23, 2025: programmed (planned) inspection, complete (safety). Case closed Jul 12, 2025. 1 violation cited (1 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 317739231 - Milestone Management (or)-flagstone LLC.
Details
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Jan 23, 2025.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby careNearest hospital 1.7 mi, nursing home 0.3 mi, pharmacy 3.0 mi
- Nearest hospital with an emergency room
- Mid-Columbia Medical Center, The Dalles. 1.7 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Oregon Veterans Home, The Dalles. 0.3 miles away, straight line.
- Nearest home health agency office
- Adventist Health Home Care, The Dalles. 1.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 3.0 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 97058 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Pnrs Columbia River The Dalles, The Dalles, 3.4 miles away, straight line (CMS rating 4 of 5 stars)
- Hospice
- 2 Medicare hospices tell CMS they serve ZIP code 97058.
Bristol Hospice, office in Hood River, 19.9 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Richard Orth, DO, Estacada. 61.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- FEMA has a flood map for this community (effective January 18, 1984), but it is not in FEMA's digital flood map data, so the zone at this address could not be read. FEMA's Map Service Center has the map. (FEMA flood map)
- Wildfire risk to homes
- In The Dalles, OR, risk to homes is greater than 86% of communities in Oregon and 96% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively high, wildfire relatively high, tornado very low, heat wave relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in December 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Oregon Department of Human Services, Long-Term Care Licensing inspection records | Oct 15, 2026 | See above |
| Oregon Medicaid provider list | Sep 9, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Flagstone Retirement And Assisted Living provide?
Flagstone Retirement And Assisted Living is licensed by the state of Oregon for assisted living in The Dalles, Oregon. Its licensed capacity is 50 residents.
Does Lilisity rate Flagstone Retirement And Assisted Living?
No. We publish state licensing details for Flagstone Retirement And Assisted Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Flagstone Retirement And Assisted Living cost?
Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price. Flagstone Retirement And Assisted Living does not publish its prices.
How do I contact Flagstone Retirement And Assisted Living?
Use Flagstone Retirement And Assisted Living's website, milestoneretirement.com/c/flagstone-retirement, or visit at 3325 Columbia View Dr, The Dalles, OR 97058.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid