Touchmark at Coffee Creek

“It's a good place, and we're very comfortable here. Management is very responsive and very competent. The food quality and variety are good, and the servers are great; they tend to stay a long time, so we have an ongoing relationship with them. We have so much to choose from in activities that it's hard to pick. Housekeeping comes the same day every week and does a great job, and the maintenance guys are respectful and prompt. The entryways have live plants and everything is clean and pretty. Our driver is wonderful, our daytime aides are very kind, and our two-bedroom apartment is lovely.”

“Everything is fine, and I don't have any gripes with anybody. For a place catering to a lot of people, the food is really pretty good. The activities seem a lot better now. When you put in a work order, they get it done within a day or two, which is pretty good considering how many residents live there. The building is really nice. There are always people there, and they care about the residents. My father-in-law feels safe and comfortable, and I would recommend it.”

“My dad is ecstatic and overjoyed; he loves it and never wants to leave. I've worked in long-term care for 13 or 14 years, so I know what things should be, and that's why my dad is here. His apartment is very well taken care of, and the housekeepers and maintenance people are very polite and respectful. The building is very well maintained, and the health care team is very responsive. They're worth every penny, the cream of the crop, and I'd recommend them in a heartbeat.”

“The management is responsive and made the transition smooth. The food is delicious and freshly prepared, catering to my mom's preferences. Activities are engaging, and the staff is incredibly patient and encouraging. The housekeeping and maintenance teams are consistent and thorough. Overall, the care my mom receives is exceptional, and I highly recommend this place to anyone looking for a loving environment.”

“I picked this place for my loved one because everyone was friendly and I liked the mottos that they had up about how they supported each other. The management team is good and have been nice to speak to. They have a lot of nice choices at dining as well as options on where people can eat. There is a variety of activities and things she has done have been good. The housekeepers do a good job and maintenance staff helped with the television. The care staff is doing a good job of taking care of her and she is pleased with them. She feels safe, comfortable, and happy there.”

“This is a great place to live. The staff here are very professional, personal and available, the food is great, there are choices on the menu and the service is good and there are all kinds of activities here so if you want to you can stay very busy. The cleaning is also good and the maintenance staff responds within a day of you reporting a problem. Overall the value is good for what you get here.”

“This community is very inviting and welcoming. The staff does a good job, are very polite and they are easy to talk to. They also serve good food, they have a good variety of activities that the residents enjoy doing and they do a good job cleaning.”

“The staff here doesn't have to do all the things they do, but they are just so sweet and so caring. One of the benefits of this community is the staff to patient ratio and they have quite a few activities and they try to involve people They all go out of their way for the residents so I'm very satisfied and would recommend this community to others.”

“Everybody is extremely nice. They must give them a heck of a training program when they hire them because I have not run into one person from the maintenance department to the housekeeping to the food people that service you to the front desk and if I have a question they give you an answer. The food is good, the activities are good, and the one thing that they have here is a great library and they have large print books and regular books and they have a great exercise program and a workout room. A maid comes in once a week and does the floors and the bathrooms and so forth. That is a big help to me.”

“I feel very fortunate to be here at this community. They set high standards here. Everything is about the residents. They are making sure we are happy and they are making sure we have plenty of activities and entertainment. They are so friendly and they really listen to us. We are a growing community. The wait staff and the kitchen people are just wonderful and they have really, really good food. The activities are the best. They really work so hard and decorate and provide us with every opportunity to get out and meet people in the community. I still drive but if there is a concert I will ride the bus. We have really good drivers and they do a good job and it is very safe. In regards to the maintenance, I have been at this community for eleven and a half years and it is the best maintenance group that we have had. They are outstanding and they work really, really hard. Anybody that lives here is very fortunate. This is a wonderful life here. We couldn't ask for more.”

“I think this is the best place around. The food is good, there are plenty of activities, and I'm satisfied with the service received from housekeeping and maintenance. I'm just glad that I don't have to do it. The care staff is very caring. I'm satisfied with it and I like how they manage the community.”

“The meals served here are phenomenal, just wonderful, and they do a great job of getting everyone involved in activities. The housekeeper does everything my client wants done for him and the building itself is very well kept. I'm very pleased with the community and would recommend them to others.”

“They are competent, caring, always put the residents first, they are really very good. I just email something and get a response promptly. Mom really loves the food and I like that I get emailed a menu every week so I can help her pick out what she has to eat. The staff comes and get them for activities, they have music, they take paddles and bat balloons around. They say mom just cackles at all this stuff! They make sure they are doing things and not just sitting around. Her room is always clean and fresh when I go to visit. The care staff are accommodating, caring, accessible, they are wonderful. She really likes them and they like her. I think they've done a great job with mom and she feels so good there and we wouldn't have her anywhere else.”

“I recently moved here because I liked it the best out of three places and I'm satisfied here. Management staff is responsive and do a good job. They have food that I like, they offer a variety and the service is good. I've participated in bingo, I liked it, they have exercises, and activities get posted on the calendar. Housekeeping gets done regularly, staff bring back my laundry, and maintenance is good. Overall, I'm comfortable, I'm safe, the care staff do everything that needs to be done, and I'd recommend it to other people.”

“My mother lives at the community and she is happy there. Management staff is respectful, knowledgeable and accessible. The food and wait service is good, and she loves the dining. Activities are consistently offered and she keeps winning at bingo. Housekeeping gets done once a week and the people do a good job. The building looks very good and maintenance staff is responsive. The care staff is good and she likes everyone that checks on her. In general, it's a nice place, it's one of the best locally, probably one of the only place she would've gone to, and the staff have gone above and beyond to take care of her.”

“The management staff is doing very well and they are good about communicating. The meals are very good and the service in the dining area is good as well. They offer a lot of activities, the housekeeping is very well done and the maintenance staff is very prompt and responsive. This community and their staff are doing a good job and I would recommend it to others.”

“Michael, who is the head of everything, and everyone he has under him really care about the community and really care about all the residents. They work extremely hard to make sure all of the residents are safe and happy and that our needs are met. The food is better then my cooking and I don't have to cook or clean up every night. The variety and the different types of food and the presentation and the food is all excellent and especially when they do stuff for special events. They provide activites for basically anyone at any level. There are so many that you have to pick and choose what you want to do. We do a lot of the exercise programs and all of that is incredible. I know everybody really depends on the transportation and Chris our bus driver is beyond amazing. We have housekeeping come in once a week and we love the ladies. They come in and they are polite and easy to have in our home and they do what ever I ask them. The maintenance staff will come within 36 hours tops and sometimes it is within an hour. They are just wonderful, wonderful guys. I never thought I could live in a place like this with so many amenities and so many incredible people and enjoy life so much. I love my home. I couldn't be happier with this house. I already have recommended it to people. We are extremely happy here.”

“Michael Statman, the executive director, and his staff are super. The dining is great as well. They give you two main choices and they have an additional menu that you can order from and the food is good. You can get food to take out and bring back to your room if you want to. They have a lot of activities. There are all kinds of things that we can do during the day. It is kind of like being on a cruise ship with no ocean. The activities are run by the staff and they are mind provoking and some are physical. They have different kinds of exercise classes. We have a bus for activities and I will go for that. I will go for lunch sometimes on Fridays. Sunday morning they will take folks to church if they want to go to churchWe have housekeeping and they usually come once a week. For the maintenance, you put in a work order and they get it done as soon as they can. They have a good maintenance staff. They are building more villas next to the main building and also building ten new homes. It is a growing community.”

“We've had a very good six year stay here. Our house that we've had was excellent and we've been very comfortable. The food has been excellent, there are a multitude of activities for residents to do, and the housekeeping and building maintenance is excellent. We have enjoyed our experience and would recommend this community to others.”