Lilisity

Nursing home

Suburban Healthcare and Rehabilitation

20265 Emery Rd, North Randall, OH 44128 · Map
For profit - Limited Liability company · 150 certified beds

Medicare and Medicaid certified
Is this your facility? Claim this listing

Suburban Healthcare and Rehabilitation is a Medicare-certified nursing home in North Randall, Ohio. CMS rates it 1 out of 5 stars overall (2/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.16 hours per resident per day, below the Ohio average of 3.72. Its most recent inspection on Mar 7, 2024 cited 17 deficiencies.

1 out of 5Overall CMS rating
1 out of 5Health inspections
2 out of 5Staffing
150 bedsCertified beds
  • 4 fines totaling $94,587In CMS records: 5 total penalties, 1 Medicare payment denial.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating1/5
Health inspections1/5
Staffing2/5
Quality measures3/5
Long-stay quality5/5
Short-stay quality1/5

How Suburban Healthcare and Rehabilitation compares

This facility vs. the Ohio and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityOhio avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.163.723.89below avg
RN staffing (hrs/resident/day)0.460.630.68below avg
Aide staffing (hrs/resident/day)1.892.142.34below avg
Nursing staff turnover54.0%49.8%46.4%above avg
Deficiencies cited, last inspection17.010.29.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.16Total nurse hrs/resident/day
0.46RN hrs/resident/day
0.82LPN hrs/resident/day
1.89Aide hrs/resident/day
2.66Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff54.0%
Registered nurses27.3%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Mar 7, 2024Most recent inspection
17Deficiencies found
120Health inspection score
4Fines

Penalties in CMS records: 4 fines totaling $94,587, 5 total penalties, 1 Medicare payment denial.

What inspectors found at Suburban Healthcare and Rehabilitation

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Ensure that residents are free from significant medication errors.

    Pharmacy Service Deficiencies · Aug 16, 2025 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Mar 15, 2025 · Full report (PDF)
  • Potential for harm

    Provide enough food/fluids to maintain a resident's health.

    Quality of Life and Care Deficiencies · Mar 15, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Sep 27, 2024 · Full report (PDF)
  • Potential for harm

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Quality of Life and Care Deficiencies · Sep 4, 2024 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Quality of Life and Care Deficiencies · Sep 4, 2024 · Full report (PDF)
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Sep 4, 2024 · Full report (PDF)
  • Actual harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Apr 22, 2024 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Apr 22, 2024 · Full report (PDF)
  • Potential for harm

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Nutrition and Dietary Deficiencies · Apr 22, 2024 · Full report (PDF)
  • Potential for harm

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Nutrition and Dietary Deficiencies · Apr 22, 2024 · Full report (PDF)
  • Actual harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Mar 7, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
20265 Emery Rd
North Randall, OH 44128
CMS certification #
365215
Ownership
For profit - Limited Liability company
Certified beds
150
Avg residents/day
115.0
Provider type
Medicare and Medicaid
First certified
1969-03-19
Setting
Urban

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

Report a wrong fact

Location and nearby

Explore the area around Suburban Healthcare and Rehabilitation using Google Maps.

Other public records

  • Programs Medicare-certified hospice at this address
  • Website says Nurse 24 hours a day
  • Workplace safety 2 OSHA workplace safety inspections since 2020, 5 violations cited
Full public records, with dates and sources

Care and services

From the community’s website

What Suburban Healthcare and Rehabilitation says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Nurse on site: 24 hours a day. 24 hour nursing care given by our licensed, compassionate and skilled professionals takes care of all needs that arise, ensuring the best of care at all times. (page, checked Oct 15, 2026)

Medicare agencies at this address

  • Medicare-certified hospice at this address. Medicare-certified hospice SINCERE HOSPICE LLC (Medicare CCN 361736) lists this same street address. Medicare certified since 02/15/2024. (CMS Hospice - General Information, as of Aug 19, 2026)

A shared street address is a fact about location. CMS does not say whether the agency is run by the community.

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Apr 12, 2022: monitoring inspection, partial (health). Case closed Aug 19, 2022. No violations cited. OSHA record. OSHA recorded the employer as Suburban Healthcare and Rehabilitation.
  • Jul 29, 2020: fatality or catastrophe inspection, partial (health). Case closed May 3, 2021. 5 violations cited (5 serious). Penalties: $12,288 proposed, $12,288 now. OSHA record. OSHA recorded the employer as Certus Healthcare. Matched by street address; the name OSHA recorded differs from the community's.
    Details
    • Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(c)(1)). Penalty $12,288 proposed, $12,288 now. To be fixed by Mar 1, 2021.
    • Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(d)(1)(ii)). Penalty $0 proposed, $0 now.
    • Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(e)(1)). Penalty $0 proposed, $0 now. To be fixed by Mar 1, 2021.
    • Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(f)(2)). Penalty $0 proposed, $0 now. To be fixed by Mar 1, 2021.
    • Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(k)(1)). Penalty $0 proposed, $0 now. To be fixed by Mar 1, 2021.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
University Hospitals Ahuja Medical Center, Beachwood. 2.3 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
The Avenue Care and Rehabilitation Center, Warrensville Heights. 0.6 miles away, straight line.
Nearest home health agency office
University Hospital Home Care Services, Inc, Warrensville Hts. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 2.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 44128 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fmc Ohio Renal Care Group Southpointe, Beachwood, 0.7 miles away, straight line (CMS rating 3 of 5 stars)
Center For Dialysis Care, Warrensville, Warrensville Heights, 1.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Center For Dialysis Care, Shaker, Shaker Heights, 2.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Hospice
28 Medicare hospices tell CMS they serve ZIP code 44128.
Sincere Hospice LLC, office in North Randall, 0.0 miles away, straight line
Harmony Hospice Care, office in Beachwood, 2.7 miles away, straight line (CMS family survey rating 2 of 5 stars)
Emunah Hospice LLC, office in Beachwood, 5.0 miles away, straight line
Nearest geriatric medicine practice
Northern Ohio Internal Medicine Associates, Inc., Warrensville Heights. 1.0 mile away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026See above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026See above
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

Looking for assisted living or memory care instead?

Frequently asked questions

Is Suburban Healthcare and Rehabilitation a good nursing home?

CMS gives Suburban Healthcare and Rehabilitation an overall rating of 1 out of 5 stars, including 2/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Suburban Healthcare and Rehabilitation staffed?

Suburban Healthcare and Rehabilitation reports 3.16 total nurse hours per resident per day, compared with the Ohio average of 3.72.

Has Suburban Healthcare and Rehabilitation had inspection problems?

Its most recent CMS inspection cited 17 deficiencies.

How many beds does Suburban Healthcare and Rehabilitation have?

Suburban Healthcare and Rehabilitation is certified for 150 beds.