Nursing home
Suburban Healthcare and Rehabilitation
20265 Emery Rd, North Randall, OH 44128 · Map
For profit - Limited Liability company · 150 certified beds
Suburban Healthcare and Rehabilitation is a Medicare-certified nursing home in North Randall, Ohio. CMS rates it 1 out of 5 stars overall (2/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.16 hours per resident per day, below the Ohio average of 3.72. Its most recent inspection on Mar 7, 2024 cited 17 deficiencies.
- 4 fines totaling $94,587In CMS records: 5 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Suburban Healthcare and Rehabilitation compares
This facility vs. the Ohio and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Ohio avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.16 | 3.72 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.46 | 0.63 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.89 | 2.14 | 2.34 | below avg |
| Nursing staff turnover | 54.0% | 49.8% | 46.4% | above avg |
| Deficiencies cited, last inspection | 17.0 | 10.2 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 4 fines totaling $94,587, 5 total penalties, 1 Medicare payment denial.
What inspectors found at Suburban Healthcare and Rehabilitation
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Aug 16, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 15, 2025 · Full report (PDF) - Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Mar 15, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 27, 2024 · Full report (PDF) - Potential for harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Sep 4, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Sep 4, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Sep 4, 2024 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Apr 22, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Apr 22, 2024 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Apr 22, 2024 · Full report (PDF) - Potential for harm
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · Apr 22, 2024 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 7, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 20265 Emery Rd
North Randall, OH 44128 - CMS certification #
- 365215
- Ownership
- For profit - Limited Liability company
- Certified beds
- 150
- Avg residents/day
- 115.0
- Provider type
- Medicare and Medicaid
- First certified
- 1969-03-19
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Suburban Healthcare and Rehabilitation using Google Maps.
Other public records
- Programs Medicare-certified hospice at this address
- Website says Nurse 24 hours a day
- Workplace safety 2 OSHA workplace safety inspections since 2020, 5 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Suburban Healthcare and Rehabilitation says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
24 hour nursing care given by our licensed, compassionate and skilled professionals takes care of all needs that arise, ensuring the best of care at all times.
(page, checked Oct 15, 2026)
Medicare agencies at this address
- Medicare-certified hospice at this address. Medicare-certified hospice SINCERE HOSPICE LLC (Medicare CCN 361736) lists this same street address. Medicare certified since 02/15/2024. (CMS Hospice - General Information, as of Aug 19, 2026)
A shared street address is a fact about location. CMS does not say whether the agency is run by the community.
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Apr 12, 2022: monitoring inspection, partial (health). Case closed Aug 19, 2022. No violations cited. OSHA record. OSHA recorded the employer as Suburban Healthcare and Rehabilitation.
- Jul 29, 2020: fatality or catastrophe inspection, partial (health). Case closed May 3, 2021. 5 violations cited (5 serious). Penalties: $12,288 proposed, $12,288 now. OSHA record. OSHA recorded the employer as Certus Healthcare. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(c)(1)). Penalty $12,288 proposed, $12,288 now. To be fixed by Mar 1, 2021.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(d)(1)(ii)). Penalty $0 proposed, $0 now.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(e)(1)). Penalty $0 proposed, $0 now. To be fixed by Mar 1, 2021.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(f)(2)). Penalty $0 proposed, $0 now. To be fixed by Mar 1, 2021.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(k)(1)). Penalty $0 proposed, $0 now. To be fixed by Mar 1, 2021.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- University Hospitals Ahuja Medical Center, Beachwood. 2.3 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- The Avenue Care and Rehabilitation Center, Warrensville Heights. 0.6 miles away, straight line.
- Nearest home health agency office
- University Hospital Home Care Services, Inc, Warrensville Hts. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 2.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 44128 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Ohio Renal Care Group Southpointe, Beachwood, 0.7 miles away, straight line (CMS rating 3 of 5 stars)
Center For Dialysis Care, Warrensville, Warrensville Heights, 1.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Center For Dialysis Care, Shaker, Shaker Heights, 2.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars) - Hospice
- 28 Medicare hospices tell CMS they serve ZIP code 44128.
Sincere Hospice LLC, office in North Randall, 0.0 miles away, straight line
Harmony Hospice Care, office in Beachwood, 2.7 miles away, straight line (CMS family survey rating 2 of 5 stars)
Emunah Hospice LLC, office in Beachwood, 5.0 miles away, straight line - Nearest geriatric medicine practice
- Northern Ohio Internal Medicine Associates, Inc., Warrensville Heights. 1.0 mile away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | See above |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Suburban Healthcare and Rehabilitation a good nursing home?
CMS gives Suburban Healthcare and Rehabilitation an overall rating of 1 out of 5 stars, including 2/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Suburban Healthcare and Rehabilitation staffed?
Suburban Healthcare and Rehabilitation reports 3.16 total nurse hours per resident per day, compared with the Ohio average of 3.72.
Has Suburban Healthcare and Rehabilitation had inspection problems?
Its most recent CMS inspection cited 17 deficiencies.
How many beds does Suburban Healthcare and Rehabilitation have?
Suburban Healthcare and Rehabilitation is certified for 150 beds.