Lilisity Resident reviews verified by Senior Living Alliance

Otterbein New Albany

6690 Liberation Way, New Albany, OH 43054

Call Otterbein New Albany directly(614) 981-6854

Non profit - Corporation · 60 certified beds · Medicare and Medicaid · Part of Otterbein Seniorlife (19 facilities)

1
Overall
CMS Rating
★☆☆☆☆

Otterbein New Albany is a Medicare-certified nursing home in New Albany, Ohio. CMS rates it 1 out of 5 stars overall (4/5 for staffing, 1/5 for health inspections). Nurse staffing is 4.57 hours per resident per day, above the Ohio average of 3.72. Its most recent inspection on Aug 21, 2024 cited 32 deficiencies.

Not SLA Enrolled This facility hasn't enrolled in resident survey verification. Learn about enrollment →

CMS Quality Ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.

Overall Rating
★☆☆☆☆ 1/5
Health Inspections
★☆☆☆☆ 1/5
Staffing
★★★★☆ 4/5
Quality Measures
★★★★☆ 4/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★★★☆ 4/5

How Otterbein New Albany compares

This facility vs. the Ohio and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityOhio avgNational avg
Total nurse staffing (hrs/resident/day)4.573.723.89above avg
RN staffing (hrs/resident/day)0.690.630.68above avg
Aide staffing (hrs/resident/day)3.132.142.34above avg
Nursing staff turnover48.2%49.8%46.4%below avg
Deficiencies cited, last inspection32.010.29.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

4.57
Total Nurse Hrs/Resident/Day
0.69
RN Hrs/Resident/Day
0.75
LPN Hrs/Resident/Day
3.13
Aide Hrs/Resident/Day
4.32
Weekend Nurse Hrs/Resident/Day

Staff Turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.

Total Nursing Staff
48.2%
Registered Nurses
50.0%
Administrator Changes 1 in last year

Recent Health Inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Aug 21, 2024
Most Recent Inspection Date
32
Total Deficiencies Found
282
Health Inspection Score
0
Number of Fines

What inspectors found at Otterbein New Albany

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Actual harm
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · May 15, 2025
  • Potential for harm
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · May 15, 2025
  • Potential for harm
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care Deficiencies · May 15, 2025
  • Potential for harm
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Aug 21, 2024
  • Potential for harm
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Nutrition and Dietary Deficiencies · Aug 21, 2024
  • Potential for harm
    Provide and implement an infection prevention and control program.Infection Control Deficiencies · Aug 21, 2024
  • Potential for harm
    Provide safe and appropriate respiratory care for a resident when needed.Quality of Life and Care Deficiencies · Aug 21, 2024
  • Potential for harm
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies · Aug 21, 2024
  • Potential for harm
    Implement a program that monitors antibiotic use.Infection Control Deficiencies · Aug 21, 2024
  • Potential for harm
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Resident Assessment and Care Planning Deficiencies · Aug 21, 2024
  • Potential for harm
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.Nutrition and Dietary Deficiencies · Aug 21, 2024
  • Potential for harm
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Nutrition and Dietary Deficiencies · Aug 21, 2024

About This Facility

Address

6690 Liberation Way
New Albany, OH 43054

CMS Certification #

366424

Ownership

Non profit - Corporation

Certified Beds

60

Avg Residents/Day

57.0

Provider Type

Medicare and Medicaid

First Certified

2015-03-05

Chain

Otterbein Seniorlife (19 facilities)

Setting

Urban

Part of Otterbein Seniorlife

19
Facilities Nationwide

Otterbein Seniorlife operates 19 nursing facilities across the United States.

View All Otterbein Seniorlife Facilities →

Location & Nearby

Explore the area around Otterbein New Albany using Google Maps.

Frequently asked questions

CMS gives Otterbein New Albany an overall rating of 1 out of 5 stars, including 4/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

Otterbein New Albany reports 4.57 total nurse hours per resident per day, compared with the Ohio average of 3.72.

Its most recent CMS inspection cited 32 deficiencies.

Otterbein New Albany is certified for 60 beds.

Admissions at Otterbein New Albany

For admissions, availability and rehab questions, call (614) 981-6854. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.

Looking for assisted living or memory care instead?

All senior living in Franklin County →

Nearby Facilities in Franklin County