Nursing home
Normandy Manor of Rocky River
22709 Lake Rd, Rocky River, OH 44116 · Map
For profit - Limited Liability company · 150 certified beds
Normandy Manor of Rocky River is a Medicare-certified nursing home in Rocky River, Ohio. CMS rates it 3 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.49 hours per resident per day, below the Ohio average of 3.72. Its most recent inspection on Jul 11, 2024 cited 3 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Normandy Manor of Rocky River compares
This facility vs. the Ohio and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Ohio avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.49 | 3.72 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.43 | 0.63 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.24 | 2.14 | 2.34 | above avg |
| Nursing staff turnover | 49.3% | 49.8% | 46.4% | below avg |
| Deficiencies cited, last inspection | 3.0 | 10.2 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the November 6, 2024 inspection was corrected by November 27, 2024
What inspectors found at Normandy Manor of Rocky River
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 6, 2024 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Nov 6, 2024 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Nov 6, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Aug 22, 2024 · Full report (PDF) - Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Jul 11, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Jul 11, 2024 · Full report (PDF) - Potential for harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Jul 11, 2024 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Feb 12, 2024 · Full report (PDF) - Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Feb 12, 2024 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Feb 12, 2024 · Full report (PDF) - Potential for harm
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Feb 12, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Dec 19, 2023 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 22709 Lake Rd
Rocky River, OH 44116 - CMS certification #
- 365926
- Ownership
- For profit - Limited Liability company
- Certified beds
- 150
- Avg residents/day
- 130.0
- Provider type
- Medicare and Medicaid
- First certified
- 1993-06-25
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Normandy Manor of Rocky River using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Fairview Hospital, Cleveland. 3.3 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Welsh Home the, Rocky River. 1.6 miles away, straight line.
- Nearest home health agency office
- Classic Homecare, Fairview Park. 1.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 44116 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Ohio Renal Care Group Westlake, Westlake, 2.1 miles away, straight line (CMS rating 3 of 5 stars)
Davita Hilliard Dialysis, Rocky River, 2.1 miles away, straight line (CMS rating 3 of 5 stars)
Center For Dialysis Care Westside Home Care LLC, Fairview Park, 2.6 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 29 Medicare hospices tell CMS they serve ZIP code 44116.
Nivalis Hospice, office in Westlake, 3.9 miles away, straight line
O'Neill Healthcare - Hospice, office in Bay Village, 4.6 miles away, straight line (CMS family survey rating 2 of 5 stars)
Continuum Care Hospice, office in Parma, 7.5 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Cleveland Clinic, Cleveland. 3.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, coastal flooding very low, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Normandy Manor of Rocky River a good nursing home?
CMS gives Normandy Manor of Rocky River an overall rating of 3 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Normandy Manor of Rocky River staffed?
Normandy Manor of Rocky River reports 3.49 total nurse hours per resident per day, compared with the Ohio average of 3.72.
Has Normandy Manor of Rocky River had inspection problems?
Its most recent CMS inspection cited 3 deficiencies.
How many beds does Normandy Manor of Rocky River have?
Normandy Manor of Rocky River is certified for 150 beds.