Nursing home
New Albany Care Center
5691 Thompson Road, Columbus, OH 43230 · Map
For profit - Limited Liability company · Part of Optalis Health & Rehabilitation (37 facilities) · 67 certified beds
New Albany Care Center is a Medicare-certified nursing home in Columbus, Ohio. CMS rates it 2 out of 5 stars overall (1/5 for staffing, 2/5 for health inspections). Its most recent inspection on Feb 6, 2025 cited 12 deficiencies.
- 1 fine totaling $12,149In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How New Albany Care Center compares
This facility vs. the Ohio and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Ohio avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | — | 3.72 | 3.89 | — |
| RN staffing (hrs/resident/day) | — | 0.63 | 0.68 | — |
| Aide staffing (hrs/resident/day) | — | 2.14 | 2.34 | — |
| Nursing staff turnover | 47.4% | 49.8% | 46.4% | below avg |
| Deficiencies cited, last inspection | 12.0 | 10.2 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the February 6, 2025 inspection was corrected by March 14, 2025
Penalties in CMS records: 1 fine totaling $12,149, 1 total penalty.
What inspectors found at New Albany Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 6, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 6, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Feb 6, 2025 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Feb 6, 2025 · Full report (PDF) - Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Feb 6, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Feb 6, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Feb 6, 2025 · Full report (PDF) - Potential for harm
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Feb 6, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Feb 6, 2025 · Full report (PDF) - Potential for harm
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights Deficiencies · Feb 6, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies · Feb 6, 2025 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Feb 6, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 5691 Thompson Road
Columbus, OH 43230 - CMS certification #
- 366155
- Ownership
- For profit - Limited Liability company
- Certified beds
- 67
- Avg residents/day
- 56.6
- Provider type
- Medicare and Medicaid
- First certified
- 1998-04-01
- Chain
- Optalis Health & Rehabilitation (37 facilities)
- Setting
- Urban
Part of Optalis Health & Rehabilitation
Optalis Health & Rehabilitation operates 37 nursing facilities across the United States. View all Optalis Health & Rehabilitation facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around New Albany Care Center using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Mount Carmel East & West, Columbus. 5.8 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- The Laurels of Gahanna, Columbus. 1.3 miles away, straight line.
- Nearest home health agency office
- Homechoice Health Services LLC, Columbus. 1.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 43230 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Kidney Care New Albany - Oh, Columbus, 2.2 miles away, straight line (CMS rating 4 of 5 stars)
Davita Heart Of New Albany Dialysis, New Albany, 2.7 miles away, straight line (CMS rating 2 of 5 stars)
Fmc- Westerville Dialysis, Westerville, 4.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 26 Medicare hospices tell CMS they serve ZIP code 43230.
Wesley Hospice, LLC, office in New Albany, 2.0 miles away, straight line
Heartland Hospice, office in Columbus, 2.5 miles away, straight line (CMS family survey rating 3 of 5 stars)
Gentiva I, office in Columbus, 3.9 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Central Ohio Geriatrics, LLC, Columbus. 1.0 mile away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is New Albany Care Center a good nursing home?
CMS gives New Albany Care Center an overall rating of 2 out of 5 stars, including 1/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Has New Albany Care Center had inspection problems?
Its most recent CMS inspection cited 12 deficiencies.
How many beds does New Albany Care Center have?
New Albany Care Center is certified for 67 beds.