Nursing home
Heritagespring Healthcare Center of West Chester
7235 Heritagespring Drive, West Chester, OH 45069 · Map
For profit - Corporation · Part of Carespring (16 facilities) · 144 certified beds
Heritagespring Healthcare Center of West Chester is a Medicare-certified nursing home in West Chester, Ohio. CMS rates it 3 out of 5 stars overall (2/5 for staffing, 3/5 for health inspections). Nurse staffing is 4.12 hours per resident per day, above the Ohio average of 3.72. Its most recent inspection on Nov 19, 2025 cited 3 deficiencies.
- 2 fines totaling $40,745In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Heritagespring Healthcare Center of West Chester compares
This facility vs. the Ohio and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Ohio avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.12 | 3.72 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.79 | 0.63 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.43 | 2.14 | 2.34 | above avg |
| Nursing staff turnover | 70.0% | 49.8% | 46.4% | above avg |
| Deficiencies cited, last inspection | 3.0 | 10.2 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $40,745, 2 total penalties.
What inspectors found at Heritagespring Healthcare Center of West Chester
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Nov 19, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Nov 19, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Apr 25, 2025 · Full report (PDF) - Immediate jeopardy
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 25, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Nov 25, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Nov 25, 2024 · Full report (PDF) - Potential for harm
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services Deficiencies · Nov 25, 2024 · Full report (PDF) - Potential for harm
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nursing and Physician Services Deficiencies · Nov 25, 2024 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Nov 25, 2024 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 25, 2024 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Jul 18, 2023 - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Apr 27, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 7235 Heritagespring Drive
West Chester, OH 45069 - CMS certification #
- 366301
- Ownership
- For profit - Corporation
- Certified beds
- 144
- Avg residents/day
- 127.0
- Provider type
- Medicare and Medicaid
- First certified
- 2004-10-07
- Chain
- Carespring (16 facilities)
- Setting
- Urban
Part of Carespring
Carespring operates 16 nursing facilities across the United States. View all Carespring facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Heritagespring Healthcare Center of West Chester using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- West Chester Hospital, West Chester. 0.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Chesterwood Village, West Chester. 1.1 miles away, straight line.
- Nearest home health agency office
- Black Belt Home Care LLC, Mason. 2.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 45069 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita West Chester Dialysis, West Chester, 1.1 miles away, straight line (CMS rating 3 of 5 stars)
Dci - Westchester, West Chester, 3.6 miles away, straight line (CMS rating 2 of 5 stars)
Fmc - Kings Mills, Kings Mills, 5.3 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 25 Medicare hospices tell CMS they serve ZIP code 45069.
Suncrest Hospice, office in West Chester, 3.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Spirit Hospice LLC, office in West Chester, 4.1 miles away, straight line
Sanctuary Hospice, office in Mason, 5.1 miles away, straight line - Nearest geriatric medicine practice
- Emmanuel Rivera, MD, Liberty Township. 1.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Heritagespring Healthcare Center of West Chester a good nursing home?
CMS gives Heritagespring Healthcare Center of West Chester an overall rating of 3 out of 5 stars, including 2/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Heritagespring Healthcare Center of West Chester staffed?
Heritagespring Healthcare Center of West Chester reports 4.12 total nurse hours per resident per day, compared with the Ohio average of 3.72.
Has Heritagespring Healthcare Center of West Chester had inspection problems?
Its most recent CMS inspection cited 3 deficiencies.
How many beds does Heritagespring Healthcare Center of West Chester have?
Heritagespring Healthcare Center of West Chester is certified for 144 beds.