Nursing home
Heritage Health Care Center
24613 Broadway Avenue, Oakwood Village, OH 44146 · Map
For profit - Corporation · Part of Embassy Healthcare (37 facilities) · 80 certified beds
Heritage Health Care Center is a Medicare-certified nursing home in Oakwood Village, Ohio. CMS rates it 2 out of 5 stars overall (1/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.09 hours per resident per day, below the Ohio average of 3.72. Its most recent inspection on Nov 27, 2023 cited 9 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Heritage Health Care Center compares
This facility vs. the Ohio and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Ohio avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.09 | 3.72 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.47 | 0.63 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.77 | 2.14 | 2.34 | below avg |
| Nursing staff turnover | 43.3% | 49.8% | 46.4% | below avg |
| Deficiencies cited, last inspection | 9.0 | 10.2 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Heritage Health Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Aug 21, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Dec 9, 2024 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Dec 9, 2024 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Apr 9, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Apr 9, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Apr 9, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Apr 9, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Apr 9, 2024 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 31, 2024 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 31, 2024 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 31, 2024 · Full report (PDF) - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 26, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 24613 Broadway Avenue
Oakwood Village, OH 44146 - CMS certification #
- 365401
- Ownership
- For profit - Corporation
- Certified beds
- 80
- Avg residents/day
- 34.3
- Provider type
- Medicare and Medicaid
- First certified
- 1978-12-01
- Chain
- Embassy Healthcare (37 facilities)
- Setting
- Urban
Part of Embassy Healthcare
Embassy Healthcare operates 37 nursing facilities across the United States. View all Embassy Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Heritage Health Care Center using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- University Hospitals Ahuja Medical Center, Beachwood. 6.1 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Grande Oaks, Oakwood Village. 0.0 miles away, straight line.
- Nearest home health agency office
- Renaissance Home Health Care, Bedford Heights. 3.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 2.0 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 44146 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Center For Dialysis Care, Oakwood, Bedford, 0.9 miles away, straight line (CMS rating 1 of 5 stars)
Fmc - Solon, Solon, 3.2 miles away, straight line (CMS rating 4 of 5 stars)
Fresenius Kidney Care North Randall, Bedford Heights, 4.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars) - Hospice
- 27 Medicare hospices tell CMS they serve ZIP code 44146.
Crossroads Hospice Of Cleveland, LLC, office in Valley View, 6.1 miles away, straight line (CMS family survey rating 3 of 5 stars)
Northeast Ohio Hospice, Inc, office in Garfield Heights, 6.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Cleveland Clinic Hospice, office in Independence, 7.1 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Pai Participant 1 LLC, Maple Heights. 4.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, wildfire relatively low, tornado relatively high, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Heritage Health Care Center a good nursing home?
CMS gives Heritage Health Care Center an overall rating of 2 out of 5 stars, including 1/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Heritage Health Care Center staffed?
Heritage Health Care Center reports 3.09 total nurse hours per resident per day, compared with the Ohio average of 3.72.
Has Heritage Health Care Center had inspection problems?
Its most recent CMS inspection cited 9 deficiencies.
How many beds does Heritage Health Care Center have?
Heritage Health Care Center is certified for 80 beds.