Nursing home
The Heights Rehabilitation and Healthcare Center
2801 E Royalton Rd, Broadview Heights, OH 44147 · Map
For profit - Corporation · Part of Crown Healthcare Group (9 facilities) · 149 certified beds
The Heights Rehabilitation and Healthcare Center is a Medicare-certified nursing home in Broadview Heights, Ohio. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.36 hours per resident per day, below the Ohio average of 3.72. Its most recent inspection on Sep 14, 2023 cited 15 deficiencies.
- 1 fine totaling $183,316In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Heights Rehabilitation and Healthcare Center compares
This facility vs. the Ohio and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Ohio avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.36 | 3.72 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.78 | 0.63 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 1.87 | 2.14 | 2.34 | below avg |
| Nursing staff turnover | 60.7% | 49.8% | 46.4% | above avg |
| Deficiencies cited, last inspection | 15.0 | 10.2 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $183,316, 1 total penalty.
What inspectors found at The Heights Rehabilitation and Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 17, 2025 · Full report (PDF) - Potential for harm
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies · Nov 17, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Aug 12, 2025 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Jun 26, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Jun 26, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Sep 9, 2024 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 4, 2024 · Full report (PDF) - Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Apr 4, 2024 · Full report (PDF) - Immediate jeopardy
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Oct 18, 2023 - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Oct 18, 2023 - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 18, 2023 - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 27, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2801 E Royalton Rd
Broadview Heights, OH 44147 - CMS certification #
- 365661
- Ownership
- For profit - Corporation
- Certified beds
- 149
- Avg residents/day
- 107.0
- Provider type
- Medicare and Medicaid
- First certified
- 1985-07-22
- Chain
- Crown Healthcare Group (9 facilities)
- Setting
- Urban
Part of Crown Healthcare Group
Crown Healthcare Group operates 9 nursing facilities across the United States. View all Crown Healthcare Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Heights Rehabilitation and Healthcare Center using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Marymount Hospital, Garfield Heights. 8.0 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Oaks of Brecksville, Brecksville. 1.5 miles away, straight line.
- Nearest home health agency office
- Promed Healthcare LLC, Parma. 3.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Discount Drug Mart. 1.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 44147 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Rockside Dialysis, Independence, 5.4 miles away, straight line (CMS rating 3 of 5 stars)
Dialyze Direct Beachwood, Oh, Valley View, 5.7 miles away, straight line
Fresenius Kidney Care Marymount, Garfield Heights, 6.5 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 29 Medicare hospices tell CMS they serve ZIP code 44147.
Miracle City Hospice, LLC, office in Broadview Heights, 0.5 miles away, straight line (CMS family survey rating 3 of 5 stars)
Cleveland Clinic Hospice, office in Independence, 4.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Holy Family Hospice, office in Parma, 5.5 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Pai Participant 1 LLC, Broadview Heights. 1.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is The Heights Rehabilitation and Healthcare Center a good nursing home?
CMS gives The Heights Rehabilitation and Healthcare Center an overall rating of 1 out of 5 stars, including 1/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Heights Rehabilitation and Healthcare Center staffed?
The Heights Rehabilitation and Healthcare Center reports 3.36 total nurse hours per resident per day, compared with the Ohio average of 3.72.
Has The Heights Rehabilitation and Healthcare Center had inspection problems?
Its most recent CMS inspection cited 15 deficiencies.
How many beds does The Heights Rehabilitation and Healthcare Center have?
The Heights Rehabilitation and Healthcare Center is certified for 149 beds.