Nursing home
Heatherdowns Rehab & Residential Care Center
2401 Cass Rd, Toledo, OH 43614 · Map
For profit - Limited Liability company · Part of Lionstone Care (22 facilities) · 84 certified beds
Heatherdowns Rehab & Residential Care Center is a Medicare-certified nursing home in Toledo, Ohio. CMS rates it 2 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.17 hours per resident per day, below the Ohio average of 3.72. Its most recent inspection on Feb 10, 2025 cited 14 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Heatherdowns Rehab & Residential Care Center compares
This facility vs. the Ohio and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Ohio avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.17 | 3.72 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.28 | 0.63 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.67 | 2.14 | 2.34 | below avg |
| Nursing staff turnover | 64.2% | 49.8% | 46.4% | above avg |
| Deficiencies cited, last inspection | 14.0 | 10.2 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Heatherdowns Rehab & Residential Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Jan 28, 2026 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Jan 28, 2026 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Jan 28, 2026 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Nov 26, 2025 · Full report (PDF) - Actual harm
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · Sep 18, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 10, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 10, 2025 · Full report (PDF) - Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Feb 10, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Feb 10, 2025 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Feb 10, 2025 · Full report (PDF) - Potential for harm
Provide appropriate foot care.
Quality of Life and Care Deficiencies · Feb 10, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Feb 10, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2401 Cass Rd
Toledo, OH 43614 - CMS certification #
- 365737
- Ownership
- For profit - Limited Liability company
- Certified beds
- 84
- Avg residents/day
- 80.7
- Provider type
- Medicare and Medicaid
- First certified
- 1989-06-15
- Chain
- Lionstone Care (22 facilities)
- Setting
- Urban
Part of Lionstone Care
Lionstone Care operates 22 nursing facilities across the United States. View all Lionstone Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Heatherdowns Rehab & Residential Care Center using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice, transportation, secured outdoor area
Full public records, with dates and sources
Care and services
From the community’s website
What Heatherdowns Rehab & Residential Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
24/7 professional nursing care supporting recovery, monitoring health, and daily needs.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Hospice & Palliative Care
(page, checked Oct 12, 2026) - Provides transportation.
Transportation Services
(page, checked Oct 15, 2026) - Has a secured outdoor area.
Secure courtyards designed for memory care.
(page, checked Oct 15, 2026) - Apartment types named: private room, semi-private room.
Private & Semi-Private Rooms
(page, checked Oct 15, 2026) - Smoking only in designated areas.
Designated outdoor smoking areas for residents.
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- University Of Toledo Medical Center, Toledo. 2.4 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Ohio Living Swan Creek, Toledo. 1.3 miles away, straight line.
- Nearest home health agency office
- Toledo Home Health Services LLC, Toledo. 1.0 mile away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 43614 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fms Arrowhead, Maumee, 1.3 miles away, straight line (CMS rating 2 of 5 stars)
Davita Swan Creek Dialysis, Toledo, 1.5 miles away, straight line (CMS rating 3 of 5 stars)
Usrc Maumee Dialysis, Maumee, 1.8 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 17 Medicare hospices tell CMS they serve ZIP code 43614.
Ohio Living Hospice - Greater Toledo, office in Toledo, 1.1 miles away, straight line (CMS family survey rating 3 of 5 stars)
Heartland Hospice (Sylvania), office in Maumee, 1.4 miles away, straight line (CMS family survey rating 2 of 5 stars)
Residential Hospice Nw Oh, office in Maumee, 1.6 miles away, straight line - Nearest geriatric medicine practice
- University Of Toledo Physicians LLC, Toledo. 2.0 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Heatherdowns Rehab & Residential Care Center a good nursing home?
CMS gives Heatherdowns Rehab & Residential Care Center an overall rating of 2 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Heatherdowns Rehab & Residential Care Center staffed?
Heatherdowns Rehab & Residential Care Center reports 3.17 total nurse hours per resident per day, compared with the Ohio average of 3.72.
Has Heatherdowns Rehab & Residential Care Center had inspection problems?
Its most recent CMS inspection cited 14 deficiencies.
How many beds does Heatherdowns Rehab & Residential Care Center have?
Heatherdowns Rehab & Residential Care Center is certified for 84 beds.